[Resolved] L&t Finance — request for noc from developer on purchase of open plot

dr.mohite

from Pune, Maharashtra

Address:

Mumbai City, Maharashtra, 411044

Today i received a letter from lthfl regarding submission of noc from developer in the name of lthfl. The lettet mentioned as below:
"1) original noc issued by developer in the name of lthfl
This is to inform you that due to non-submission of the aforesaid documents in spite of numerous follow-ups and reminders, in line with the executed loan agreement an additional interest to the tune of 2% over and above the current prevailing interest rate for your loan account in line with the executed loan agreement will
Be charged to you till the time the said non-submission is cured to the satisfaction of the lender"

I have received this letter or letter regarding this issue for first time since i have taken the loan ftom lthfl.

On purchasing the open plot and getting the registered mortgage done, we are not supposed to submit the noc. And the lthfl is requesting the nov from developer.

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Feb 2, 2019

Complaint marked as Resolved

L&T Finance customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

L&T Finance Customer Care's response Dear Mohite,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services

Verified Support

Dec 21, 2018

L&T Finance Customer Care's response Dear Mohite,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services

Verified Support

Dec 24, 2018

L&T Finance Customer Care's response Dear Mohite,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at[protected]/[protected].

Regards,
L&T Financial Services

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Comments

dr.mohite

from Pune, Maharashtra

Thanks for your follow up here.

I had called the customer care and they did not had any idea on this. How is that possible that the customer care does not even have an idea on what the customer receives from the company.

Then I had to call the head office in Mumbai and had got that resolved.

Please try to improve the customer care facility provided by the company and try to hire professional or skilled people. They even don't know how to address the complaints.

Its fine for now. But please take care of this in future.

We as a company care for the sales in the company. But no one cares for the Services part from the company.

Please try to improve the Services Team more than the Sales Team. The Services Team is the key ingredient for the boost of the sales in market.

Thanks once again for the follow up on this

L&T Finance Customer Care's response, Jul 23, 2019

Verified Support

Dear Mohite,

We're sorry for the experience. Please share your contact number with us and we'll get in touch with you at the earliest to address your concern.

Regards,
Team L&T Financial Services

L&T Finance Customer Care's response, Aug 13, 2019

Verified Support

Dear Mohite,

We are still awaiting your contact number. Request you to share the same as it will help us to assist you further with your concern.

Regards,
Team L&T Financial Services

L&T Finance Customer Care's response, Aug 22, 2019

Verified Support

Dear Mohite,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at 1800 2000 400/ 1800 4190 200.

Regards,
L&T Financial Services