[Resolved]  L&t Finance — small loan

Address:Mallapur Karwar Karnataka, Uttara Kannada, Karnataka

My sister took a loan of 30, 000 rs, and have paid all the interests and principals on time. At the time of closure she i was told that she is closing the loan too early and will have to pay additional 1, 650 rs as company had spent 1, 574 rs to insure the loan without notifying her about it. Now they are expecting her to pay the additional 1, 650 rs to cover for their loss. They are saying that by closing the loan early, they are incurring the loss, shouldn't they be prepared for that, as one could close the loan at any time??? She has paid 24% interests on this load from oct of 2018 though march of 2019. Given the high interest i helped her pay off the load, as she could not afford it anymore.

Now, when she am refusing to pay the extra 1, 650 rs they are not giving her the completed paperwork and also warning her saying her aadhaar will be blocked and no banks will give her loan in future. I don't understand why, when she has clearly managed to pay off loan in time.
Was this information helpful?
No (0)
Yes (0)
Apr 29, 2019
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2019
L&T Finance Customer Care's response
Dear Customer,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
Mar 14, 2019
Updated by Befair
Please give a call on this number - [protected]. This is my sister's number and she will be able to help answer any questions you may have. Here are IDs from one of the docs - CA[protected] and L[protected].
1471902 Uttar Kanada Virje
Mar 19, 2019
Updated by Befair
Now the company is asking for another 1000 Rs, which makes it 2650 Rs. I do not understand why L&T is doing such fraud. Please resolve this issue ASAP.
Verified Support
Mar 19, 2019
L&T Finance Customer Care's response
Dear Customer,

Request you to re-share your contact number as it is showing protected to us. Kindly share the same via private message for us to assist you further.

Regards,
Team L&T Financial Services
Verified Support
Mar 25, 2019
L&T Finance Customer Care's response
Dear Customer,

We are still awaiting your contact number via message. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services
Mar 27, 2019
Updated by Befair
The email I received says its a no reply email. Can you give me you r email address where I can send the number? Or give me instructions on how I can send a private message?

Also, now they are asking 3500 Rs!!! This is straight away fraud.
Verified Support
Mar 27, 2019
L&T Finance Customer Care's response
Dear Befair,

You can call us on our toll free number at[protected] /[protected] in order to assist you further.

Regards,
L&T Financial Services
Complaint comments 

Comments

Dear Sir kindly send me the details of the lone statement of lone NO 3945489
mohammed muneer pasha's reply, Mar 7, 2019
Need my two wheeler lone statement lone NO 3945489
L&T Finance Customer Care's response, Mar 14, 2019
Verified Support
Dear Mohammed,

Please share your contact number with us and we'll get in touch with you at the earliest to address your concern.

Regards,
Team L&T Financial Services
L&T Finance Customer Care's response, Mar 19, 2019
Verified Support
Dear Mohammed,

We are still awaiting your contact number. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services
L&T Finance Customer Care's response, Mar 25, 2019
Verified Support
Dear Mohammed,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at 1800 2000 400/ 1800 4190 200.

Regards,
L&T Financial Services

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    L&T Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    1064
    Pending
    0
    Resolved
    492
    L&T Finance Address
    L&T Financial Services, N.M. Marg, Ballard Estate, Mumbai, Maharashtra, India - 400001
    View all L&T Finance contact information