[Resolved]  L&t Finance — two wheeler loan

Address:Hyderabad, Telangana, 500036

Dear sir,
Greetings
My name is viidya susmitha, w/o kishorebabu, taken two wheeler loan (Activa) from l&t finance on 08/06/2018, and submitted the required documents form ecs, of sbi branch, dilsukhnagar, hyderabad, monthly emi of rs 2785.
Loan number: 3986093
First month ecs cleared from our bank & after that from second month on wards we are receiving calls from l&t finance, chennai & hyderabad branches saying that due to the server down, payments not received from bank & asking us to pay by cash to the l&t representative.
Last three months we have paid like this by cash. We are keeping sufficient money in our account & also inquired in the bank about is there any problem from bank side to clear the ecs. But they confirmed no problem with bank or our account.
Unfortunately people from l & t making calls & threatening that our ecs return, which is totally wrong information. They are also using abused words unnecessarily and talking very rudely. Also threatening that will take the vehicle from our home if we will not pay by cash.
Why this is happening,
When we have a contract of bank ecs why l&t people making calls and creating this confusion?
Though the ecs not return & having sufficient money why l&t people calling and threatening like this?

Kindly look in to the matter & resolve.

Regards
Vidya susmitha chinta
[protected]
Hyderabad. Telangana.
[protected]@gmail.com
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Dec 22, 2018
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
L&T Finance Customer Care's response
Dear Vidya,

We regret the inconvenience caused. We've shared your concern with our team and they will connect with you soon to address the same.

Regards,
Team L&T Financial Services
Verified Support
Nov 15, 2018
L&T Finance Customer Care's response
Dear Vidya,

We trust that your concerns has been addressed. For any further assistance, you can call us at[protected] /[protected].

Regards,
Team L&T Financial Services
Complaint comments 

Comments

2wh agreement no 4128669 document & cheque is fraud in l&t Finance agent please helping me
Manasi behera's reply, Nov 3, 2018
My 2Wh Lone resolve

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