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L&t Finance — Two wheeler loan overdue charges

My 2 wheeler l&t loan is been going on and i have paid all my loans on time but then too I'm getting a call of your emi has been bounce and you have to pay an overdue charges of 1239 how is that possible I contacted the customer service they are saying it's and ecs charges but I have paid my emi on time then too please look after this matter ASAP my mobile no [protected]
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