L&T Finance — Unethical foreclosure charges levied which was against the sanction terms & conditions

Address: C scheme Jaipur

This is with reference to my loan account H115LP[protected] from L&T Finance and my earlier communications regarding the incorrect levy of foreclosure charges (2.36% inclusive of GST).

Due to continuous delays and non-resolution from your end, I was compelled to pay the foreclosure charges under protest in order to close the loan account. However, I would like to clearly state that these charges were wrongfully and unethically levied and are not in accordance with the terms of the Sanction Letter.

As per the Sanction Letter, no foreclosure charges are applicable for loans utilized for personal purposes. The loan was strictly used for personal use (purchase of land). The End Use Letter confirming the same was already submitted to branch. Despite this, the charges were imposed and recovered, which is a clear violation of agreed terms. The payment of foreclosure charges was made under compulsion and without prejudice, solely due to the lack of timely resolution and to avoid further financial and procedural delays.

I hereby request you to Refund the full amount of foreclosure charges (including GST) at the earliest and provide the Written justification for levy of charges. I expect your prompt action and resolution in this matter.

we are taking follow up with L&T finance officials since more than 15 days. but they are behaving unprofessionally as they are not responding any mails and during the visit of the branch, they clearly told us that they are not liable to considered conditioned of sanction letter.

End Use Letter is attached herewith.

Our contact details are
Beena Kanwar/ Sunil singh Rathore: [protected]
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L&T Finance customer support has been notified about the posted complaint.
Apr 01, 2026
Updated by sunil.ssr
Officials are behaving unprofessionally. PLease look into this
Apr 01, 2026
Updated by sunil.ssr
This is with reference to my loan account H115LP[protected] from L&T Finance and my earlier communications regarding the incorrect levy of foreclosure charges (2.36% inclusive of GST).

Due to continuous delays and non-resolution from your end, I was compelled to pay the foreclosure charges under protest in order to close the loan account. However, I would like to clearly state that these charges were wrongfully and unethically levied and are not in accordance with the terms of the Sanction Letter.

As per the Sanction Letter, no foreclosure charges are applicable for loans utilized for personal purposes. The loan was strictly used for personal use (purchase of land). The End Use Letter confirming the same was already submitted to branch. Despite this, the charges were imposed and recovered, which is a clear violation of agreed terms. The payment of foreclosure charges was made under compulsion and without prejudice, solely due to the lack of timely resolution and to avoid further financial and procedural delays.

I hereby request you to Refund the full amount of foreclosure charges (including GST) at the earliest and provide the Written justification for levy of charges. I expect your prompt action and resolution in this matter.

we are taking follow up with L&T finance officials since more than 15 days. but they are behaving unprofessionally as they are not responding any mails and during the visit of the branch, they clearly told us that they are not liable to considered conditioned of sanction letter.

End Use Letter is attached herewith.

Our contact details are
Beena Kanwar/ Sunil singh Rathore: [protected]
 
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