L&t Finance — Unnecessary ECS return charged twice

Address:Haldwani

Here I’m writing about my Oct & Nov instalment which was supposed to be deducted from my indusind Bank through ECS on 03/11/2021 and due to some technical issue I failed to deposit the money in my bank account in that morning but i maintained balance till 10 AM same day. On 21/12/2021 there is a deduction from my bank of INR 710 for ECS return for 03/11/2021 & 10/11/2021. I have already faced same issue last month also in Oct.
I can not bear 2 ECS return deduction for 1 instalment continuously this will which affect my Cibil score very much. I have been paying all my instalments since long to HERO as well as L&T, this is the first case.
I called cxt care also firstly most of the time the no. Is not reachable when I get connected they ask me make payment now nd share screen shot so that no deduction will happen but still same this month also.

Literally, I’m unsatisfied with the services you are providing, as L&T has deducted my money twice for one single instalment and not even thinking about Customers Cibil score. I want my money to be waived off soon as you guys have already charged once 720 rs last month if this happen again I going to take a legal action for sure. Also, I want a note on my account which should disclose the fact that my Cibil should not be affected.

Thank you. Looking forward for an optimistic response.
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