[Resolved]  L&t Finance — unnecessary fines being charged

Address:Jharriadih, Arra, Purulia, Purulia, West Bengal, 723121

This is regarding the emi for 2-wheeler loan.
The two wheeler was purchased from *avisek autombile, adra, purulia* which was financed by *l&t finance*. The monthly emi was calculated as *inr 2510.00* which was deducted on monthly basis (3rd, 4th & 12th) till jan-2020. Suddenly, in february 2020 the emi was not deducted and instead fine of *inr 590.00 was deducted thrice in the span for 2 weeks, * though the balance (*inr 2984.00*) was available in the account. Now the l&t folks are calling continuously and asking to pay the emi without listening to our words. The emis in the previous months were also deducted 4th & 5th as well.

For emi of inr 2510.00 l&t finance charged inr 3032.00 of total fine with total amount of inr 5542.00. When sent multiple emails asking for the evidence / term & conditions regarding the fine charges. They are not providing the same.
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Apr 16, 2020
Complaint marked as Resolved 
L&T Finance customer support has been notified about the posted complaint.
Feb 28, 2020
Updated by bivashpoddar
Attaching all relevant docs

Verified Support
Mar 02, 2020
L&T Finance Customer Care's response
Dear Customer,

We regret the inconvenience caused. Request you to share your contact number and we'll get in touch with you soon for further assistance.

Regards,
Team L&T Financial Services
Verified Support
Mar 11, 2020
L&T Finance Customer Care's response
Dear Customer,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
Team L&T Financial Services
Verified Support
Mar 16, 2020
L&T Finance Customer Care's response
Dear Customer,

As we haven't received your contact details, your concern has been closed on our end. For any further assistance, you may call us at[protected]/[protected].

Regards,
Team L&T Financial Services
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