[Resolved] L&t Finance — welcome kit & document copy

 
1 Review
Bangalore North, Karnataka, India
 AG Xxx on Jun 10, 2019
Its been 4 years & they still haven't given my welcome kit & a copy of list of documents submitted by me. I am fed up of chasing you'll. You have sent me only partial documents via e-mail. More than half the documents are missing. My Loan account number is BLRHL14001295. PLEASE SEND THE COMPLETE LIST OF DOCUMENTS TO ME ASAP.

The worst part is, I am unable to access your portal & hence I am unable to download the SOA from the website. Can you please provide the link to access my home loan account.
Complaint marked as Resolved Aug 4, 2019

Complaint Status


[Jun 16, 2019] L&T Finance customer support has been notified about the posted complaint.
Verified Support
L&T Finance Customer Care's response, Jun 24, 2019
Dear Customer,

We're here to help you. Please share your contact details and we’ll get in touch with you for further assistance.

Regards,
Team L&T Financial Services
Verified Support
L&T Finance Customer Care's response, Jul 04, 2019
Dear Customer,

We are still awaiting your contact details. Request you to share the same as it will help us to assist you further with your concern.

Regards,
L&T Financial Services
Updated by AG Xxx, Nov 30, 2019
My contact details are there in your records??? don't expect me to give it here..GO CHECK YOUR RECORDS?
Updated by AG Xxx, Nov 30, 2019
WOW..you guys are good at closing complaints without resolution.. THIS ISSUE WAS NEVER RESOLVED. If you get into my Loan account, you would have got all the necessary information. THIS SHOWS YOUR CUSTOMER SERVICE???
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    L&T Financial Services, N.M. Marg, Ballard Estate, Mumbai, Maharashtra, India - 400001
    L&t Finance - welcome kit & document copy