Interest rate was 7.15 emi was around 18000, paid 1180 to reduce it to 6.75 emi should have been lower than 18000 however for the month of July 2022 you guys deducted 31400 from my account, post checking with you I was informed that will have to get it rectified.
Previous repayment schedule shows 31400 for July and now when I see it shows 19000, why did you take out 31400 from my account you should have only taken out 19000 I had other dues to be cleared, I had my daily expenses which got compromised who will compensate for the mistake that you guys did, I have other bills to be paid which got skipped as you guys took additional 10000 from my account.
I had signed for nanche mandate that do not give you authority to take out any amount from my account.
I need this corrected asap I had raised this concern on 2nd July today is 13th July and still I am waiting for the access amount taken by you to be credited or any resolution to my complaint.
I would also need an apology for the mistake you guys did with a compensation for the torture that I had to go because you your technical mistake.
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