My baggage was delayed on LH756 on 20th Jan. Baggage claim BOMLH82584 and received the baggage after 2 days. Submitted the expense claim form for self and wife. under FB ID[protected], provided all info including bank account, address etc but still not received payment. The guy who sends me emails from Lufthansa is Sachin Chaurasia. Every time I raise a complaint through their feedback form, they just generate another FB ID with standard copy/paste email, but no action. I have at least 2 more FB IDs[protected], 37045828 which I know. I called their number[protected] and after 5 attempts got connected to a lady called Shweta who said, she can't help on expense claim issues and that has to be addressed only through emails. I have sent at least 10 emails on the main FB-ID and 2-3 emails on other FB-IDs mentioned above, including mentioning my phone contact, but no response??? I will be raising this with consumer court in India, aviation regulatory authorities in India and Canada, as well as on social media... utilizing all the emails and documentation on this matter.
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