Lufthansa — Re-booking impossible, refunds not made after government regulation change, call centre unavailable

Rebooking is not being made possible. Government regulations changed. We bought tickets high. Airline wouldn't refunds but wouldn't help us rebook either, charging 3 times the fare we paid which was already higher than usual. Ripping us off.

If you can't refund at least have the character to accommodate impacted passengers on the next available flights without fare change.

Call centre doesnt answer. We don't have the ability to rebook ourselves, we are stuck in a mess with this airline.