Lufthansa — refund delay

Address:

Gautam Buddh Nagar, Uttar Pradesh

I am totally pissed off with the attitude of Luftansa on the cancellation policy...today I did the cancellation on line and when checked with the airlines on the status on when it will be credited to my account, I was surprised to know that they said that the maximum time for refund will be 3 to 4 weeks...this is sheer exploitation...I can understand delay for a week but 3 to 4 weeks is a killer. well while taking it just takes 10 second and the account is debited...Not sure how many such cases are there but i did not like the unprofessional attitude of such a big airliner to hold back money of someone else for such long period...Durgesh Jharbade