Lufthansa is a nightmare for anyone travelling from USA to India.
The original itinerary for my son Aditya Camarushy travelling from Indianapolis to Mumbai was as follows
1. Original Itinerary IND - EWR (UA 3608) - EWR - MUC (LH 413) - MUC - BOM (LH 766)
Lufthansa flight EWR - MUC (LH 413) from Newark was delayed by 2hr and 10 mins due to some freak action by ground staff taxing the plane.
Aditya reached Munich late and it was a nightmare as he came out of the aircraft at Munich on 19th Dec at 1pm and around 1:20 he saw a mail from Lufthansa that LH766 was cancelled and Lufthansa has issued him two flight to Mumbai via Dubai as per the revised itinerary below.
2. Actual itinerary IND - EWR (UA 3608) - EWR - MUC (LH 413) - MUC - DXB (EK 050) - DXB - BOM (AI 912)
At Dubai airport the ground staff harassed him and intimated him till he paid US$ 267 for his 2nd bag although he has paid US$ 100 to United Airlines in Indiana.
On reaching Mumbai on 20th Dec at 10am there was another big disappointment that both his check in bags did not arrive.
We hold Lufthansa airlines completely responsible for messing up Aditya’s travel and we look forward to financial compensation for
1. Flight delay,
2. irregularities with the flights,
3. Missing baggage
4. mental trauma,
5. physical exhaustion,
6. Overall journey getting delayed by 15 hours over and over the expected 26 hrs
7. And excess payment for 2nd bag in Dubai even though the payment was done.
Lufthansa confirmation 26GFLR
ticket Number Confirmation:
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