Luminous Water Technologies — Livpure pep plus - ro purifier service not attended - js[protected]

Address:	Chennai, Tamil Nadu
Website:	www.livpurewater.com/product/livpure-pep-plus

Hi,

I purchased Livpure Pep Plus RO water purifier on 24-Sep-2014 with 1 year warranty but product failed to work on 31 August. So I contacted Luminous Water Technologies service toll free no[protected].

Customer executive confirmed that I will get confirmation SMS (Complaint No JS[protected]) and engineer call in 2 hrs. My service will be rectified in 24 hrs but still date no one attended the problem. So I have dialled multiple time I tried the same toll free no. I got same response but no one attended the compliant.

Last week I got call from Luminous Water Technologies company for renewal for extension of warranty. I raised the same complaint with them but same response today engineer will attend but no attended the issue.

Please help me to resolve the issue.

Thanks
Sarath Babu
Contact no [protected]