| Address: | MEENA APARTMENTS, B107, MATHARPAKHADI RD,MAZGAON, Mumbai City, Maharashtra, 400010 | | Website: | www.lybrate.com |
I had booked an online appointment with lybrate with dr. M a hussain on 23/07/2019 but lybrate was unable to contact dr hussain neither online nor telephonically, so they rescheduled my appointment to another dr shaurya rohatgi as they said dr hussain was unavailable. Further to add to the misery, during the scheduled appointment with dr shaurya i was unable to make an audio call with the application, so i only had an option to chat with the doctor.
Also, dr shaurya which was not my choice only answered my queries for only 2 minutes from 9.08 pm to 9.11 pm after which he stopped responding to my queries and my entire problem was unresolved.
So, i hereby request lybrate to refund my entire amount of rs 450 which i had paid to lybrate for dr hussain consultation which they were unable to fulfill also the replaced dr didnt answered my queries.
I have attached screenshot of my chat with the dr to verify that the dr didnt respond as expected
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