[Resolved]  Lybrate — Fraud against patient health issue

Address:New Delhi, Delhi
Website:www.lybrate.com

LYBRATE mailed me lot many times when i came to know about the site, my family was suffering from some illness due to which i purchased a package of 440 rupees which garuanteed me a consultation of 15 days valid for consuting a single disease only, the doctor appointed was dr ramna banerjee (may be a fraud doctor) they had guaranteed me to get reply in 6 hours on my issue send to her by the lybrate app but more than 30-35 hours has passed i don't get any reply, i had contacted the customer care also three times but everything goes invain, atlast i came to know that i am not only the single they are frauding a lot of patients like this, so i request all my friends never to use this app, because taking risk to consult through these app is like to push a person towards death, and one more thing atfirst they will take some free questions to get your faith which will be answered by some homeo doctors without any patients, but after some time they will suggest you for paid consultation and from hete their fradship business begins, so it is much better to take a patie to the clinic, because these are the website which tread on humans and i request the central govt to close such kind of fake business which i like human traffickers(playing with health is same as trafficking). so please take some strict step on lybrate.com. for proper verification i am attaching some screen shot of the app which will provide the truth neatly
+6 photos
Was this information helpful?
No (0)
Yes (1)
Dec 1, 2015
Complaint marked as Resolved 
I want firstly to thank - Khusi the customer care executive for her interim help, she has done a lot to solve my issue at the earliest and I request the HR team on her behalf to promote or reward her as per the company's norms if any and secondly I want to thanks Dr Sujoy Dasgupta on of the best Doctors in india, and shamefully I want to tell Dr Rama Banerjee to learn from Dr Sujoy Dasgupta, it is due to some worst Doctors that whole medical profession is being blamed but their are Doctors also like Dr Sujoy Dasgupta who is like a God for Patients I will tell all patients of Gynecology to go to Dr Sujoy Dasgupta Sir and Thanks him for his immense hard work towards all patients. And at last not the least most importantly I thank The Online Consumer Complaints forum for the providing the best platform to Indian consumer against any issue. Thank You all .
Complaint comments 

Comments

Thanks Dr Sujoy Dasgupta Sir
Hi Mr. Rajdeep,

I would request you to not defame Dr. Ramna Banerjee on a public platform like this. This is completely unacceptable and untrue. She is a reputed doctor with over 20 years of experience on her field. Dr. Ramna Banerjee is a also very popular on our platform, Lybrate. She has been treated patients and getting a lot of good patient feedback. Requesting you to please take this comment down. We do not want a good doctor's name to be highlighted for the wrong reasons. She has 88% good rating and has helped thousands on our platform. Please see her pubic profile.
https://www.lybrate.com/kolkata/doctor/dr-ramna-banerjee-gynaecologist
The company is doing a wonderful Job in online consultations

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Delhi
    Delhi
    India
    File a Complaint