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Madrasshoppe

Madrasshoppe — No dispatchment of ordered book

My order no NR-093627 was placed on 28th August 2023 and the order is still showing processing. I did contact the helpline no but they aren't responding to any of my messages. Also there is no option for cancellation.
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Did you get a refund? I placed two orders a week ago and still no updates. Just stuck at processing.
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