Magic Holidays — not providing promised services

Address:Mumbai City, Maharashtra, 560054
Website:www.magicholidays.inf

This co., magic holidays collected membership fee from me for about Rs.2.18 lakhs. Each time, I try to book accomodation, they come out a reason for not alloting the accomodation. Last time for Mysore location, they provided accomodation in a hotel, wherein, maintenance fee collected by Magic holidays was more than published room rate of the accomodation.
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Magic Holidays customer support has been notified about the posted complaint.
Jun 26, 2018
Updated by Mahesh Durga
Team Reservation <[protected]@magicholidays.info>
to: Mahesh Durga <[protected]@gmail.com>
date: Mon, Jun 25, 2018 at 2:33 PM
subject: RE: Booking
mailed-by: magicholidays.info
security: Standard encryption (TLS) Learn more
: Important according to Google magic.
Dear Mr. Durga,



Greetings from Magic Holidays!



We would like to inform you that the booking window will resume after 15th July’18 as we would be upgrading our system due to which we won’t be able to take any reservation request during this period. Hence we request you to kindly support us in such situation and place the request post 15-Jul-18.

Also be informed that reservation booking window opens maximum 3 months or minimum 15 days prior from your check in date.



Request you to kindly resend the mail with below details on or after 15th July’18.



Member Name:-

Guest Name:-

Membership No:-

Check in Date:-

Check Out Date:-

Location:-

Numbers of People (Adult & Kids with age):-

Contact Number:-

Number of Nights to be booked:-

Number of Rooms to be booked:-



For any other queries or assistance you may write to us on the below mentioned email id -customer.[protected]@magicholidays.in





cid:image007.[protected]@01D25BA6.181E66B0

Kind Regards,

Team - Reservation | Mumbai - HO

cid:image008.[protected]@01D25BA6.181E66B[protected]

(Mon-Fri, 10:00am to 6:00pm (Except Saturdays, Sundays and Public Holidays)

cid:image009.[protected]@01D25BA6.181E66B0

Reservation Link : http://www.magicholidays.info/membership/book-holiday

Feedback & Queries : customer.[protected]@magicholidays.info
Jun 26, 2018
Updated by Mahesh Durga
Look at the mail sent by this company, they are upgrading systems and for 20 days they won't accept any bookings, and after that 15 days time they need. this is absolute ###, they are simply cheating general public by collecting money and not providing desired services. Look at below mail, their maintenance fee is more than the published room rate of accomodation they provided!!!

From: Mahesh Durga [mailto:[protected]@gmail.com]
Sent: Friday, January 12, 2018 9:50 PM
To: Reservation
Subject: Re: MH/BLR/0279



Dear Gladwyn,

For a Rs. 1510 /a night accomodation, you are deducting 3 nights. Even if I take Rs 1000 per night, you are charging me double the actual rate. And again annual fee of Rs.[protected] per month)



Don't you think you cheating the general public?!!!

While you are very particular about season in which I am booking you are not at all bothered about quality of accommodation you are providing at Mysore.

you're giving a cheap rated 1500 rupees a night accommodation which is just two star or less than that for Rs. 3000?



Regards,
Mahesh Durga
M Durga & Associates,
Chartered Accountants,

Head Office:
#24/1, 2nd Floor, "Poornima" Building,
HMT Main Road, Near MS Ramaiah College, Mathikere, Bangalore-560054
Ph:[protected], Mob: [protected], [protected]

Land Mark: Opp. to Andhra Bank, Mathikere

Second Office
#30, 2nd Floor, SLV Complex, Opp. to RK Apartments-Block 3,
TC Palya Main Road, Ramamurthy Nagar, Bangalore-560016
Ph:[protected]/41140819 Ph: [protected]/[protected]

WWW.mdassociates.in



On 12 Jan 2018 5:23 pm, "Gladwyn" wrote:

Dear Mr. Durga,



As discussed, the payable amount is towards MSF wherein based on that you get night in your account.



Please find the list of hotel as mentioned below.



HTTP://WWW.MAGICholidays.info/media/HotelsList.pdf



Do revert back as the booking is subject to availability.

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    +91 22 2524 8735 [Navi Mumbai]
    +91 44 4015 1500 [Chennai]
    +91 22 6617 1900 [Corp Office]
    Magic Holidays Address
    Khatau House, Basement, Mogul Lane, Mahim (West), Mumbai, Maharashtra, India - 400016
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