[Resolved]  Magicpin — They post my image on google without permission

May 23, 2020

magicpin Customer Care's response Hi Manisha,

Regards from magicpin!

We would like to inform you that the posts that have been set as public sometimes land up over Google. You can decide on who sees your post by changing the privacy, using the ‘Edit Privacy’ option on the top-right side of any of your posts. You can change your profile picture as well since there is no option to delete the same.

Kindly refer link below to know more about Levels Of Privacy in magicpin :
https://magicpin.in/blog/understanding-consumer-privacy/

Please follow the steps shown in the video to make your posts private:
https://magicpin-image-assets.s3-ap-southeast-1.amazonaws.com/T%26C_Page_Images/Post+private.mp4

Follow these steps to change your profile pic:
1. Open your magicpin app and click on the account tab
2. Visit the profile section
3. On the top right side of your profile pic you will find an option to edit.
4. Please select that option and enter/update the details accordingly.

Further, as per your concern for the deletion of image appearing over Google kindly follow the steps below :
1)Edit privacy to “Only me” as explained above.
2) Copy the link address of the google image that you wish to remove from Google images.
(Note : Do not copy image address)
3) Go to the link below and paste the image URL/ link address in the box next to "Request removal”
https://www.google.com/webmasters/tools/removals?pli=1
4)Click Request removal.

It may take upto 3 to 4 working days for complete removal of the images after generating the removal request.

You can now make private as you default mode that would mark selfies that you will upload in the future as private. Go to the account tab and then click on settings. Turn on the private mode in the Selfie.

Please write to us at [protected]@mgicpin.in in case you face any issue with the privacy options/process. We will be waiting for your response. We are continuously working on making your experience with magicpin amazing.

Sincerely,
magicpin care

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