We called a for gas repair technician via Utban Company late night on 17 / 08 / 2022 on suspicions of gas leak / smell emitting either from the cylinder / cooktop with 4 Burners.
Mr. Sagar {Gas Safety Service Co. - Authorised MGL Vendor} arrived and partially fixed the problem.
He changed 3 Gas Cock's with our permission at Rs. 550 each.
However, without informing / being permitted he changed Brass Nozzle at Rs 980. We feel we were unnecessarily looted.
We strongly believe the problem has not been solved yet. The smell of gas still persists. He promised and assured us to call him if we were not satisfied.
We have been repeatedly trying to contact Mr. Sagar ([protected]) to come again and access the situation. We also seeked his help to cjange the 4th Gas Cock. But this time around he seems absolutely unprofessional. He has been giving silly excuses and strangely avoids visiting us again.
He is an utter unprofessional and a complete "liabilty" for a large & reputed company like MGL. He must be summoned at once by those in power and taken to task for his conduct by being unethical.
Was this information helpful? | 
Post your Comment