Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I had cleared all the dues for my mtnl landline number and i want the security refund so kindly resolve this matter asap....

Hello,

My number was 28729588
Consumer number - [protected]
I have disconnected the MTNL telephone service last year 08/03/21, it has been 1 year since then they have not transferred my security deposit.

Please do something.

Regards & Thanks,
Ashok Gupta

My phone 28972156 is dead since one year bills paid till date, complain to mtnl Manager Dahisar east exchange but of no use. They could not trace the fault since two weeks now after recent fresh complain. Pls help

My mother was living alone at D2/2178 Vasant Kunj. She expired due to Covid on 29 Jun 2021. I had telephonically informed the customer care to close the landline.

After 8 months still no action has been taken.

no one is staying at above mentioned address

MTNL not working properly.No action taken Linesman not intersted to work

This is to inform you that my landline N0.26184537 is not functioning for the past 65 days . I am 83 years old and need this mode of communication every day. It is surprising to note that MTNL takes rent and other charges for dead phone regularly since i opted for ECS payment but does not bother to verify if the equipment is working.In 2019 also the phone line was dead for more than 6 months and same is being continued now. kindly let me know if it is possible for MTNL to give trouble free services so that i can take a call whether to continue with this useless service.

My Landline No. 25432429 Not Working Since 2 Months. I Have Adressed The Issue Several Times By Mails To The Concerned And The Reply Is Cable Fault. They Have Absolutely No Answer On When The Issue Would Stand Reolved.

Dear sir,

This pole is just front of our gate, because of pol we can't put bike inside the house.and our street is congested so no auto come inside our streets because of mtnl pol & There is no active connection on this pole
Please remove the mtnl pole which is in our
Omvihar, uttam nagar, phase 1 A, house no 219 This is causing a lot of problems in our society. There is no active connection on this pole.
It is causing a lot of issues like..
1.Theft issue as this is used by thieves to reach to the balconies
2. Space issue as because of this only one 4 wheeler can go and causes jam and fights
3. Parking issues, as there is no space left because of its wrong position

The pole is mostly used by local cable operator and internet connection providers. Any person can easily enter the house by climbing the pole. I would request you to kindly dismantle the pole from front of my house at the earliest

Thanks

I Rajendra Tandon had surrendered my landline number 26342804 at MTNL lalubhai park Andheri West Mumbai on 18 Jan 2021.My payment mode was ECS.I have still not received the security deposit of the surrendered landline number.

To,

Nodal Officer of TRAI

Mahanagar Doorsanchar Bhawan

(Next to Zakir Hussain College)
Jawaharlal Nehru Marg (Old Minto Road)
New Delhi: 110 002

Ref:- Complaint in respect of Landline Telephone No. [protected] installed by MTNL (Mahanagar Telephone Nigam Limited) at House no. 80/48 B 3rd floor, Malviya Nagar, New Delhi-110017.

Sir,

That the complainant is a subscriber of telephone no. [protected] installed by MTNL (Mahanagar Telephone Nigam Limited) at House no. 80/48 B, 3rd Floor, Malviya Nagar, New Delhi 110017 and has made several written complaints to the service provider (MTNL). On 29/12/2021 the complainant requested for disconnection of landline telephone no. [protected] to MTNL but the same was not received by MTNL officials and the Complainant after the same were sent the letter cum legal notice dated. 31/12/2020 & 16/02/2021 but no action was taken and nor any reply was sent by MTNL, therefore, the complainant is helpless and approached before this commission, please find the attached complaint in respect of the number [protected] against the MTNL and take appropriate steps.

Thanking you

Anil k. khaware
Mob: [protected]
House no. 80/48 B, 3rd Floor,
Malviya Nagar, New Delhi 110017

I have paid bill every month but my MTNL phone connection is always out of order (Dead). No one is there to rectify this problem since last 2-3 months My MTNL no. 27305130. I tried so many times to lodge complaint on MTNL also but they didn't respond back. Kindly do the needful in this regard. Thank you

Please provide me my CA number of the mtnl number 25716734.

My prepaid number is [protected].

I had balance of Rs.180.00 on night 18.2.2022 when I slept but when I woke up on 19.2.2022 it was only 104.00.

It seems that by mistake Rs. 76

Got deducted from my account. I don't use data. Generally Rs.76 Iuse in six months.please check my previous usage for your knowledge.

I request you to kindly credit back Rs.76 in my mobile no [protected] at the earliest.

Sanjay Mehta

My Land line No was[protected]

I Surrender my Land line at Kandivali Poiser MTNL office on 18th Oct-2021
After paying balance amount by cash on same day at MTNL office.
Work Order No - 6285

I have yet not received my Deposited Amount,
When Contacted MTNL Account section in Mid-Jan2022, they replied that it take around 6 Months for refund and the reason for such delay was given as shortage of Fund and Manpower.

If we are delayed in Payment, you Charge us, then Why MTNL is delaying Refund.

Please remove the MTNL pole in mid of my house H no 157, New Layal Pur Colony, Krishna nagar chandan nagar, New Delhi – 110051. There is no active connection on this pole. There is already a pole exist for MTNL just 10 m away from this pole. The pole is mostly used by the local cable operators and internet connection providers. Any person can easily enter the house by climbing the pole. I would request you to kindly dismantle the pole from front of my house at the earliest. and one more most important thing Whenever it rains, current starts coming in the pole

Vipin Kumar
Residents
H no 157, New Layal Pur Colony, Krishna Nagar
Chandan Nagar, Near Lovely Public School
New Delhi – 110051
Phone: [protected]

Hello, I am been waiting for MTNL to relocate my line since Jan 2021.

Now its been Feb 2022 and still i have not got the connection and i am still paying bills.

My fathers mobile number [protected] is somebody else using fraudulently for whatsapp. How it is possible that any other person using my father's in use mobile number, Unless and until you issue his number to other person. How and why you issue my father's in use mobile number to other person.
On 5th February 2022 afternoon I have recharged my father's mobile number for extention of validity service for one year. And this day at night only I have come to know about this fraudulently using my father's mobile number for whatsapp.
So please check for this issue and resolve as soon as possible

Please remove the MTNL pole in mid of road near q-209, street no 5, Rajappuri, New Delhi – 110059. There is no active connection on this pole. . The pole is mostly used by local cable operator and internet connection providers. Any person can easily enter the house by climbing the pole. I would request you to kindly dismantle the pole from mid of the at the earliest....

The Phone line has been out of order for over 4 months now - when I visited the Samta Nagar MTNL Office I was told that the cable has been stolen and it will take some time to replace - but MTNL is raising a Bill every month which I am paying on time - so their service should be restored promptly - such a system of paying for not providing a service cannot continue forever

Please remove the MTNL pole in mid of my house H no 157, New Layal Pur Colony, Krishna nagar chandan nagar, New Delhi – 110051. There is no active connection on this pole. There is already a pole exist for MTNL just 10 m away from this pole. The pole is mostly used by the local cable operators and internet connection providers. Any person can easily enter the house by climbing the pole. I would request you to kindly dismantle the pole from front of my house at the earliest. and one more most important thing Whenever it rains, current starts coming in the pole

Vipin Kumar
Residents
H no 157, New Layal Pur Colony, Krishna Nagar
Chandan Nagar, Near Lovely Public School
New Delhi – 110051
Phone: [protected]