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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Updated: Oct 28, 2025
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Mahanagar Telephone Nigam [MTNL] reviews & complaints page 12

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R
Rk6427
from Delhi, Delhi
Mar 12, 2022
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Address: C 103 lig Flats Ashok vihar phase 4

I cleared all the dues for my mtnl landline number and i want the security refund of my landline number.Number [protected]
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    vishalgpt178
    from Mumbai, Maharashtra
    Mar 9, 2022
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    Address: Goregaon West

    Hello,

    My number was 28729588
    Consumer number - [protected]
    I have disconnected the MTNL telephone service last year 08/03/21, it has been 1 year since then they have not transferred my security deposit.

    Please do something.

    Regards & Thanks,
    Ashok Gupta
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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      A
      augustine pereira
      from Gurgaon, Haryana
      Mar 6, 2022
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      Address: Lobo compound, Opp old ration shop, nr A477 bus stop, borivali east 400066

      My phone 28972156 is dead since one year bills paid till date, complain to mtnl Manager Dahisar east exchange but of no use. They could not trace the fault since two weeks now after recent fresh complain. Pls help
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
      I am from borivali east mumbai and not from gurgaon haryana
      augustine pereira's [Complaint's author] reply, Mar 10, 2022
      when will my phone no. 28972156 will start working?
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        J
        Janaki Pant
        Mar 6, 2022
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        My mother was living alone at D2/2178 Vasant Kunj. She expired due to Covid on 29 Jun 2021. I had telephonically informed the customer care to close the landline.

        After 8 months still no action has been taken.

        no one is staying at above mentioned address
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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          V
          Virender Gandhi
          Mar 3, 2022
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          Address: 22 U B Jawahar nagar delhi 110007

          MTNL not working properly.No action taken Linesman not intersted to work
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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            S
            sunil bhaskaran
            from Mumbai, Maharashtra
            Feb 28, 2022
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            Address: a-302 royal apartments vile parle east

            This is to inform you that my landline N0.26184537 is not functioning for the past 65 days . I am 83 years old and need this mode of communication every day. It is surprising to note that MTNL takes rent and other charges for dead phone regularly since i opted for ECS payment but does not bother to verify if the equipment is working.In 2019 also the phone line was dead for more than 6 months and same is being continued now. kindly let me know if it is possible for MTNL to give trouble free services so that i can take a call whether to continue with this useless service.
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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              S
              samruddhi samruddhi
              Feb 28, 2022
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              Address: Thane

              My Landline No. 25432429 Not Working Since 2 Months. I Have Adressed The Issue Several Times By Mails To The Concerned And The Reply Is Cable Fault. They Have Absolutely No Answer On When The Issue Would Stand Reolved.
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                N
                Nishant Narula
                Feb 27, 2022
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                Address: House no 219, phase 1A om vihar, uttam nagar, near metro pillar no 706.

                Dear sir,

                This pole is just front of our gate, because of pol we can't put bike inside the house.and our street is congested so no auto come inside our streets because of mtnl pol & There is no active connection on this pole
                Please remove the mtnl pole which is in our
                Omvihar, uttam nagar, phase 1 A, house no 219 This is causing a lot of problems in our society. There is no active connection on this pole.
                It is causing a lot of issues like..
                1.Theft issue as this is used by thieves to reach to the balconies
                2. Space issue as because of this only one 4 wheeler can go and causes jam and fights
                3. Parking issues, as there is no space left because of its wrong position

                The pole is mostly used by local cable operator and internet connection providers. Any person can easily enter the house by climbing the pole. I would request you to kindly dismantle the pole from front of my house at the earliest

                Thanks
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                  R
                  Rajender Tandon
                  from Mumbai, Maharashtra
                  Feb 26, 2022
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                  Address: B55 EVERSWEET Apartments JPRoad 7 Bunglows near bonbon shoe shop Andheri West Mumbai 400053

                  I Rajendra Tandon had surrendered my landline number 26342804 at MTNL lalubhai park Andheri West Mumbai on 18 Jan 2021.My payment mode was ECS.I have still not received the security deposit of the surrendered landline number.
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                    R
                    rammanoj
                    from New Delhi, Delhi
                    Feb 23, 2022
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                    Address: The General Manager, (B.C.P), 8, Bhikaji Cama Place, New Delhi-110 066

                    To,

                    Nodal Officer of TRAI

                    Mahanagar Doorsanchar Bhawan

                    (Next to Zakir Hussain College)
                    Jawaharlal Nehru Marg (Old Minto Road)
                    New Delhi: 110 002

                    Ref:- Complaint in respect of Landline Telephone No. [protected] installed by MTNL (Mahanagar Telephone Nigam Limited) at House no. 80/48 B 3rd floor, Malviya Nagar, New Delhi-110017.

                    Sir,

                    That the complainant is a subscriber of telephone no. [protected] installed by MTNL (Mahanagar Telephone Nigam Limited) at House no. 80/48 B, 3rd Floor, Malviya Nagar, New Delhi 110017 and has made several written complaints to the service provider (MTNL). On 29/12/2021 the complainant requested for disconnection of landline telephone no. [protected] to MTNL but the same was not received by MTNL officials and the Complainant after the same were sent the letter cum legal notice dated. 31/12/2020 & 16/02/2021 but no action was taken and nor any reply was sent by MTNL, therefore, the complainant is helpless and approached before this commission, please find the attached complaint in respect of the number [protected] against the MTNL and take appropriate steps.

                    Thanking you

                    Anil k. khaware
                    Mob: [protected]
                    House no. 80/48 B, 3rd Floor,
                    Malviya Nagar, New Delhi 110017
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                      N
                      navneet_321
                      Feb 21, 2022
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                      Website: MTNL

                      I have paid bill every month but my MTNL phone connection is always out of order (Dead). No one is there to rectify this problem since last 2-3 months My MTNL no. 27305130. I tried so many times to lodge complaint on MTNL also but they didn't respond back. Kindly do the needful in this regard. Thank you
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                        V
                        Vanshaj Aggarwal
                        Feb 19, 2022
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                        Please provide me my CA number of the mtnl number 25716734.
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                          S
                          Sanjaynmehta
                          Feb 19, 2022
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                          My prepaid number is [protected].

                          I had balance of Rs.180.00 on night 18.2.2022 when I slept but when I woke up on 19.2.2022 it was only 104.00.

                          It seems that by mistake Rs. 76

                          Got deducted from my account. I don't use data. Generally Rs.76 Iuse in six months.please check my previous usage for your knowledge.

                          I request you to kindly credit back Rs.76 in my mobile no [protected] at the earliest.

                          Sanjay Mehta
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                            H
                            hdave1962ICCF
                            from Mumbai, Maharashtra
                            Feb 12, 2022
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                            Address: POISER, KANDIVALI (WEST) - MUMBAI

                            My Land line No was[protected]

                            I Surrender my Land line at Kandivali Poiser MTNL office on 18th Oct-2021
                            After paying balance amount by cash on same day at MTNL office.
                            Work Order No - 6285

                            I have yet not received my Deposited Amount,
                            When Contacted MTNL Account section in Mid-Jan2022, they replied that it take around 6 Months for refund and the reason for such delay was given as shortage of Fund and Manpower.

                            If we are delayed in Payment, you Charge us, then Why MTNL is delaying Refund.
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                              V
                              vipinrajput72
                              from New Delhi, Delhi
                              Feb 10, 2022
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                              Please remove the MTNL pole in mid of my house H no 157, New Layal Pur Colony, Krishna nagar chandan nagar, New Delhi – 110051. There is no active connection on this pole. There is already a pole exist for MTNL just 10 m away from this pole. The pole is mostly used by the local cable operators and internet connection providers. Any person can easily enter the house by climbing the pole. I would request you to kindly dismantle the pole from front of my house at the earliest. and one more most important thing Whenever it rains, current starts coming in the pole

                              Vipin Kumar
                              Residents
                              H no 157, New Layal Pur Colony, Krishna Nagar
                              Chandan Nagar, Near Lovely Public School
                              New Delhi – 110051
                              Phone: [protected]
                              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                A
                                Amit Mokashi
                                Feb 9, 2022
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                                Address: Borivali east

                                Hello, I am been waiting for MTNL to relocate my line since Jan 2021.

                                Now its been Feb 2022 and still i have not got the connection and i am still paying bills.
                                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                  Address: Navi Mumbai

                                  My fathers mobile number [protected] is somebody else using fraudulently for whatsapp. How it is possible that any other person using my father's in use mobile number, Unless and until you issue his number to other person. How and why you issue my father's in use mobile number to other person.
                                  On 5th February 2022 afternoon I have recharged my father's mobile number for extention of validity service for one year. And this day at night only I have come to know about this fraudulently using my father's mobile number for whatsapp.
                                  So please check for this issue and resolve as soon as possible
                                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                    V
                                    vinay8work
                                    from Delhi, Delhi
                                    Feb 4, 2022
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                                    Please remove the MTNL pole in mid of road near q-209, street no 5, Rajappuri, New Delhi – 110059. There is no active connection on this pole. . The pole is mostly used by local cable operator and internet connection providers. Any person can easily enter the house by climbing the pole. I would request you to kindly dismantle the pole from mid of the at the earliest.
                                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                      jairaj6165
                                      from Mumbai, Maharashtra
                                      Feb 2, 2022
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                                      The Phone line has been out of order for over 4 months now - when I visited the Samta Nagar MTNL Office I was told that the cable has been stolen and it will take some time to replace - but MTNL is raising a Bill every month which I am paying on time - so their service should be restored promptly - such a system of paying for not providing a service cannot continue forever
                                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                        vipinrajput72
                                        from New Delhi, Delhi
                                        Feb 1, 2022
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                                        Please remove the MTNL pole in mid of my house H no 157, New Layal Pur Colony, Krishna nagar chandan nagar, New Delhi – 110051. There is no active connection on this pole. There is already a pole exist for MTNL just 10 m away from this pole. The pole is mostly used by the local cable operators and internet connection providers. Any person can easily enter the house by climbing the pole. I would request you to kindly dismantle the pole from front of my house at the earliest. and one more most important thing Whenever it rains, current starts coming in the pole

                                        Vipin Kumar
                                        Residents
                                        H no 157, New Layal Pur Colony, Krishna Nagar
                                        Chandan Nagar, Near Lovely Public School
                                        New Delhi – 110051
                                        Phone: [protected]
                                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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