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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 12

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D
dcord75
from Mumbai, Maharashtra
Nov 11, 2021
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Refund of MTNL Security Deposit

Address:D/7, GARDEN VIEW,, MMC ROAD, MAHIM

Dear Sir / Madam,
I have disconnected my MTNL Landline Tel No.[protected]CA No: [protected]) on 13Aug2021. I was told my the MTNL Mumbai Prabhadevi office staff that I would receive the refund of my security deposit of Rs2, 280/- by cheque via post to my home address within a month but have not received anything till date.
Request you to kindly look into the matter so that I get the refund of my security deposit.
Thanks...
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J
Joangela
Nov 10, 2021
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Landline dysfunctional

Address:5 Royal Arch, 119a Dr Peter Dias road, Bandra west Mumbai

I have had poor connection or no connection prior to and no connection after the fire at the MTNL exchange in Bandra West. I tried complaining, wrote and waited for service rectification with no avail and then gave up over three years ago. My number is 26418919...
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K
knm
from Mumbai, Maharashtra
Nov 1, 2021
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Security deposit refund not received from MTNL

Address:Vashi Navi Mumbai

Tel no:[protected]
CA No: [protected] Customer Name : Krishn Narain Mishra
I submitted request for disconnection and returned the hand set to MTNL Vashi Navi Mumbai exchange office on 24 June 2021.
I also submitted cancelled cheque for online transfer of refund amount.
It was informed by the officer at MTNL exchange that refund will be issued within 90 days.
I would like to place on record that so far...
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K
kansri
from New Delhi, Delhi
Oct 29, 2021
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DELHI MTNL tel no.011-26017210 dead since 17/10/21

Address:MTNL

I am a senior citizen My landline connection 26017210 is lying DEAD since 17/10/21 and on line complaint dockdet no. 22 of 17/10/21 has not yet been attended in spite of emails and unattended telephone calls which are ringing only. My mobile No.[protected]. The concerned tel exchange is Nehru Place New Delhi....
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N
narayan-11
Oct 29, 2021
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Telephone disconnected

My telephone No.26267122 disconnected inspite of payment of my last bill on[protected] by my credit card against standing instruction...
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S
suresh nandawat
Oct 25, 2021
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Deposit not refunded

I have surrender my Telephone No. 28854139 on 30/03/2021. But MTNL have not refunded the deposit even after providing all the details required for refund even after passing of 7 months...
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N
Nikhil rawat1234
from DEHRADUN, Uttarakhand
Oct 24, 2021
Oct 24, 2021
This thread was updated on Oct 24, 2021
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Amount not returned

I booked 3 tickets, amount got deducted but tickets not confirmed. When will. I get my money back...
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G
global@123
from New Delhi, Delhi
Oct 23, 2021
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Deadline telephone from 4 months

Address:1690 1ST FLOOR SUNDER BHAWAN CHANDNI CHOWK BHAGIRATH PALACE

Dear Sir/ Mam
I wan to bring to your kind notice the unsatisfactory working of our Telephone no[protected]
We have lodged a number of complaints but to no avail .it has not been working properly for the last 4 months. the phone becomes dead so we are facing a number of problems resulting into major losses in buisness.
In such circumstances, I request you to direct your staff to take prompt action in this matter. br...
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A
ak-59
from navi mumbai, Maharashtra
Oct 23, 2021
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No network since 2 weeks

Address:kharghar, navi mumbai

I am facing problem due to no network since almost 2 weeks on MTNL Dolphin post paid mobile number. All the customer care numbers of MTNL are also inactive. I am not able to make calls / Msgs or receive any calls / Msgs in Kharghar, Navi-Mumbai area....
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Despite recording my complaint on web site on 6th july 21 No action has been taken by MTNL Laxmi nagar exchange The registered complaint is still showing as pending " OUTDOOR " Bills are being raised but no service is being provided.

Phone no is 22445979 at C 440 Nirman vihar Delhi 110092...
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P
pbh2087
from Delhi, Delhi
Oct 17, 2021
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Dead phone and no internet for 2 months

Address:New Delhi, Delhi

I am pained to inform About Pathetic service and response of MTNL and no result of escalation too. For 2 months now dead landline phone and no ADSL, no classes, no work. Despite follow up no action. Are we paying for no service? Isn’t there any accountability?
MTNL is not entitled to charge a single rupee for the period of no service.
I want my ADSL and landline phone be fixed in 24 hours.
Phone 22123436...
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G
girish bharihoke
Oct 16, 2021
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26686190 not working

Address:L2malviya nagar new delhi

Please get my tel number, 26686190 rectified not working for last 2 months indu bharihoke...
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S
sinigw
Oct 15, 2021
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Online payment not working

Abc...
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B
B.R. Khurana
Oct 14, 2021
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Land Line instrument does not ring

Address:B-4/86, Ground Floor, S.J. Enclave, N.Delhi-29

Land Line instrument does not ring...
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P
Peeyush Kant
from Pune, Maharashtra
Oct 13, 2021
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Security Refund pending

Address:Kharghar Navi Mumbai

It has been now more than a year, I have returned an MTNL land line in Navi Mumbai, but the security refund is still pending.
The WO no as created by MTNL on 3rd October'2020 are 1279 & 1280.
Refund is still pending.
Please look into & get my refund deposited as per the cancelled cheque provide.
I have tried many nos. of MTNL account office but no one responds....
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K
khatri2512
Oct 12, 2021
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Payment issue

Sir/Madam My Landline No is[protected] Century Textiles ) for that i paid bill amount for Rs 1258/- on 26/09/2021 but amount is not credited in MTNL' s account Transaction no is[protected] Bank Of India Ulhasnagar Branch I Request you to please check and reply Thanks...
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P
Preetam_1488
Oct 8, 2021
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Unsubscribe wap services

Dear, I am returning getting message from

http://mn.hurraay.com/WAP/Dl/vdc.jsp?p=phc[protected]iL

and also balance reducing.

Please unsubscribe my number for this service.

I have tried of messaging to 155223 its always shows fail.

Please improve your customer care service first before 30 minutes never receive the call if by chance receive never give satisfactory...
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B
B. Arun
from Delhi, Delhi
Oct 6, 2021
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Disconnection of MTNL Landline

Address:57 C Pocket 3, Mayur Vihar Phase 1 Delhi 91

Dear Sir,

I request you to kindly disconnect the telephone number[protected] with immediate effect.

We have complained about it several times but no one gets back to us regarding further procedure.

Thank You

Kind Regards
B. Arun...
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J
Jitesh@22
Oct 4, 2021
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MTNL dead line - Bhandup region

Hi team,

Our MTNL line has been dead for past months since pandemic started. Even then, we have made all the payments and still our lines are not restored. MTNL keeps sending bills and takes our payment on time but they have not restored it to working condition since pandemic.

Pandemic has affected everyone equally and that does not mean that you keep collecting money from customers and not give service. br...
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जितेंद्र शिवाजी कांबळे
Oct 3, 2021
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Recharge not activated

Address:MAHARASHTRA MUMBAI

Sir mtnl mobile no[protected] recharge online 1 october 2021 but not working how my amount refund...
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