Claimed

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Sep 23, 2023
Complaints 2886
Resolved
930
Unresolved
1956
Quick Links
Statistics
Share
Contacts

File a complaint to Mahanagar Telephone Nigam [MTNL]

Having problems with Mahanagar Telephone Nigam [MTNL]?

File a complaint and get it resolved by Mahanagar Telephone Nigam [MTNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
144
78
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
41
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 18

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rajesh m gala
Jun 16, 2021
Report
Copy

My landline no is 24131801 it is not working for last 12 months the also mtnl is sending bill after so many complain my issue is not solved
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    contentedman
    Jun 16, 2021
    Report
    Copy

    Address:Mumbai

    Mobile phone calls dialed to my number are going to some other customer, thereby I am missing important calls.
    I have made complaint to MTNL but they are not able to solve the problem.
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      navneet_321
      Jun 15, 2021
      Jun 17, 2021
      This thread was updated on Jun 17, 2021
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
      Report
      Copy
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Respected sir/mam

      my name is Navneet Singh
      i am a resident of c-92 ashok vihar, delhi -52
      i have mtnl landline installed at my home. telephone no. 27305130
      its been years that my Landline does not work properly

      i have been continously registering complaints but no one attends to them
      from last 6 months my landline is completely shut
      i have registered complaints a hell lot of time.

      i am paying the bill for years without actually making out any benefit.

      i am very much in trouble please take some necessary action sir.
      Jun 17, 2021
      Complaint marked as Resolved 
      Still my problem persist. My mtnl landline is not working still why you marked my complaint as resolved.
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
      If you notified MTNL it doesn't mean the complaint is resolved problem still remain same. MTNL don't take any needful action. Kindly help me to resume my mtnl landline services. I allready submitted the bill.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        divudi
        Jun 15, 2021
        Report
        Copy

        Address:004 peninsula center s.s rao road parel (e) mumbai 12

        My mtnl number is not working form last 3 month please check and slove my issue ads soon as possible
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          B
          Byte Computer
          Jun 15, 2021
          Report
          Copy

          Address:swapnapurti, Ram Ganesh Gadkari Road,

          Land line no. [protected], is continuously ringing from last 2 days.
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            D
            divudi
            Jun 15, 2021
            Report
            Copy

            Address:004, PENINSULACENTRE GROUND FLOOR S.S RAO ROAD PAREL ( E) MUMBAI 12

            My mtnl land line number 24188154 is not working form last 3 month no body is helping us regarding this issue i have contact with curry road gm office yadavji mr khan and vinit sir no body picking the call and
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              briju kukreja
              Jun 15, 2021
              Report
              Copy

              Address:Flat no 6 Plot no 434 GURU KRIPA Building

              Hello,
              My phone number in mumbai is 26002421 and since past 2 months I am seeing a zero bill and wondering if my phone is working there in mumbai since I am out of country. I will attach photos showing this and I wanted that line not to be disconnected ever.
              +1 photos
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mugdha Modak
                Jun 15, 2021
                Report
                Copy

                Refund of mistaken bill and security deposit

                Address:Kurla east

                I had kept my telephone number 25234805 in safe custooday on 22/1/2020 vide WO No. 349/350.

                On 18/1/2021, I wanted to restore the connection and requested accordingly.

                However the concerned person Mrs.Sudha Mane told that there is a cable fault in Shivsrushti Kurla east and they caanot assure/guarantee when our connection will be restored.

                Hence, on the same day (18/01/2021) I gave the letter for...
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                P
                purnima sehgal
                Jun 14, 2021
                Feb 7, 2022
                This thread was updated on Feb 7, 2022
                Report
                Copy

                Address:prince public school , budh vihar phase 2

                Our both mtnl phones are dead, kindly rectify as soon as possible .
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                My phone no. is[protected] and consumer Id is [protected]. I have surrender this no. 01.04.2021. but our security amount is not refund till date. receiving copy is attached herewith. kindly refund my security immediately,

                Regards,
                Vinod Bhatia
                Kalkaji, New Delhi

                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  dentalcarezone
                  Jun 13, 2021
                  Report
                  Copy

                  Address:Dr.Naveen's DENTAL CARE ZONE ,23/4,Shakti Nagar, Delhi

                  My landline number 23846666 is not working 2 months . Request you to urgently get it checked and corrected. C.A. No= [protected]
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    J
                    joseph shailesh
                    Jun 12, 2021
                    Report
                    Copy

                    Address:3rd floor sailor building NEAR ZARA Fort Mumbai 400001

                    Our telephone number[protected] is not work and is dead since long.
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      J
                      Jyoti31169
                      Jun 11, 2021
                      Report
                      Copy

                      To
                      Mtnl
                      June 11, 2021
                      Delhi, Delhi
                      To
                      The general manager,
                      Mtnl
                      New delhi

                      Sub: regarding disconnect of land line & broad band mtnl connection
                      Ref: telephone no. 23973099

                      Dear sir,

                      I hereby request you to kindly disconnect all services for my telephone no. 23973099 with effect from 11.06.2021

                      Kindly note, further billing will not be paid by me after the effected date.
                      Please do the needful at earliest else we will not be liable for nonpayment of any unnecessary bill raised due to your delay.

                      Thanking you sir,

                      Yours faithfully,

                      Sanjay Kumar Bhansali
                      Place: new delhi
                      Date:- 11/06/2021
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Sangam U
                        Jun 10, 2021
                        Report
                        Copy

                        No network signal coverage

                        Address:Mumbai

                        I am located in Borla-Ghatla, Chembur, Mumbai.I possess Dolphin and Trump SIMs.For the past nearly 10 months there is no signal at our premises in both the phones.I even bought new phone as some of the mtnl official doubted about the phone performance.I visited Chembur Customer Care Center.I was told to visit Sion office.Sion official asked me to contact BKC office.I am a senior citizen.Is it the treatment and response we expect. Complaint...
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        A
                        arunbanswal
                        Jun 10, 2021
                        Report
                        Copy

                        Address:mtnldelhi.in

                        Dear Sir,
                        My mobile phone number is [protected]. I am daily getting 3 to 4 unwanted SMS to download songs or ring tones. I am not interested in these kind of offers or services Message from 650500
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          muprabhu
                          Jun 9, 2021
                          Report
                          Copy

                          Address:Mumbai

                          I had surrendered my landline MTNL connection (Tel. no[protected] at Samta Nagar Office of MTNL on 1 November 2020, alongwith cancelled cheque and all other requirements. However till date, I have not got refund of my security deposit amount
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            Pramesh Bothra
                            from Mumbai, Maharashtra
                            Jun 8, 2021
                            Report
                            Copy

                            Re: My Telephone no. 23800438

                            This is to inform you that I had lodged the complaint of the above referred landline no. 23800438 being dead from 9th Nov 2020 and till April end it was dead. The complaint docket number was 6576. The MTNL engineers visited my place and resolved the issue at the end of April. I have not been able to use both the services i.e. calls and internet services. Also, I have been writing mails since 1st December 2020 and again on 25 th March informing about the same but the issue got resolved at the end of April. I also wrote a letter to MTNL, Gamdevi branch to cancel the bill till April as I could not use the services. I paid the bill for May before the due date. But inspite, they have disconnected my line.
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Pramesh Bothra
                              from Mumbai, Maharashtra
                              Jun 8, 2021
                              Report
                              Copy

                              Re: My Telephone no. 23800438, C.A.No.[protected]

                              This is to inform you that I had lodged the complaint of the above referred landline no. 23800438 being dead from 9th Nov 2020 and till April end it was dead. The complaint docket number was 6576. The MTNL engineers visited my place and resolved the issue at the end of April. I have not been able to use both the services i.e. calls and internet services. Also, I have been writing mails since 1st December 2020 and again on 25 th March informing about the same but the issue got resolved at the end of April. I also wrote a letter to MTNL, Gamdevi branch to cancel the bill till April as I could not use the services. I paid the bill for May before the due date. But inspite, they have disconnected my line.
                              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                D
                                dlrambhia
                                from mumbai, Maharashtra
                                Jun 8, 2021
                                Report
                                Copy

                                Address:2B/113, Kalpataru Aura,

                                MTNL Mumbai lL[protected] is non functional for quite sometime.
                                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dlrambhia
                                  from mumbai, Maharashtra
                                  Jun 8, 2021
                                  Report
                                  Copy

                                  Address:3B/134, Kalpataru Aura,

                                  Our landline 25176200 Mumbai is not functioning for sometime. Kindly arrange for activation of the line at the earliest.
                                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    N
                                    nitin1968@
                                    Jun 7, 2021
                                    Report
                                    Copy

                                    Address:1303 04 DHAVALGIRI PIPELINE ROAD NEELKANTH VIHAR MUMBAI 77

                                    Line dead for last 2 mths, line man says its internal problem . phone not working . they should start the phone . we cant pay for unsed in operative landline
                                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit