Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I have surrender my telephone no 25217923 at sanchar bhawan, ambika vihar, paschim vihar new delhi on 01/03/2021. but I shocked that again a bill for he month of march-2021 has been generated for paying the same. Please look into the matter and resolve my grievances at earliest. MOREOVER, MY SECURITY IS ALSO NOT REFUNDED TO ME.

CA#[protected]
Complaint number received from MTNL#3965
Our phone has been dead for 3 months (since December) now and despite lodging multiple complaints no one has shown up for repairs. We have visited the MTNL office 6 times so far and the repairs dept personnel keep telling us someone will come by today to address the issue but so far, no one has shown up. Plus we have paid 6 months bill in advance from Feb - Jul and still no response. We would like to request a fair compensation for the 3 months of discontinued service or adjustment in the next billing cycle plus an apology from the MTNL repairs dept for completely ignoring the complaints and making senior citizens make multiple trips to the MTNL office for follow up inquiries when it should be the other way round!
Thank You.

There is a dead mtnl pole in front of my house. We cannot open our front gate properly and it also blocking the road. Pole is misused by the private cable operators. Please get it removed.

Phone 26537694 has remained mostly dead for last 45 days. Sometimes it rings but does not connect.

I want to bring to your kind notice the unsatisfactory working of our Telephone No. 22615894. We have lodged a number of Complaints but to no avail. It has not been working properly for the last one year i.e, April 2020 to till date.{Yet we paid all the bills. The bill will not be paid until the complaint is resolved) either the phone becomes dead or otherwise is works one way only. So we are facing a number of problems resulting into major losses in business.

In such circumstance, I request you to direct your staff to take a prompt action in the matter.

I have surrendered my MTNL landline No.[protected]
on 20th Sept 2019. I have also made 3 personal visits to
their Cherai (Thana) exchange to follow up this refund.
Even 18 months after surrendering the telephone, I have
not received the refund due to me. Every time I approach,
they say they have no funds.

My Sequrity Amount Not Refund my Account My landline No [protected]
Name - Chanchal Rani
Mo No - [protected]

I have returned my MTNL telephone no.[protected] in Versova Telephone exchange on 23.01.2020 and acknowlegement obtained. I have till date not received deposit.

There is nobody in the Office to inquire,

From past 11month my landline is dead... Still i m getting bill of non working period
I request MTNL to please rebate my bill for non working period
My a/c no is [protected]
Tele no is[protected]

Thank you

In have surrendered my landline no in April 2019 and have requested for the refund. neccesary acknowledgement documents are with me. whenever enquired i got the reply that the fundings have not been done by the Govt.

Paid the same bill twice

My tel no. Is 24036710 and for last 8 months after submitting instrument at sion mtnl, i have not received my refund cheque as yet.

I am sr citizen and was told on submission that after 2 months, the cheque shall come to your home.

Now sion branch does not accept even written complain, others like a/c dept mtnl boss - mr sharma doesnot take mobile even after full day trying and even ll of naigaon mtnl will not take tel ll call.

Request urgent despatch of refund cheque by courier to my address registered.

Harjeet singh bhatia

Hi

My February bill has been generated with an undue addition of miscellaneous charges that are unaccounted for. Kindly help understand what are these charges and why added to my bill when I have not consumed any additional services.

Regards
CA No [protected]
MTNL Tel No 26023298

MTNL Telephone No. 25120426 not working.
Please get it working.