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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Mar 26, 2023
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
142
77

View more phone numbers

Mobile
+91 11 2332 7225
40
32
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 21

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Address:402-Andheri Ekta Coop.HSL, Model Town, Andheri West,Mumbai

I have returned my MTNL telephone no.[protected] in Versova Telephone exchange on 23.01.2020 and acknowlegement obtained. I have till date not received deposit.

There is nobody in the Office to inquire,
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Address:City tele exchange.. opp bombay gymkhana

    From past 11month my landline is dead... Still i m getting bill of non working period
    I request MTNL to please rebate my bill for non working period
    My a/c no is [protected]
    Tele no is[protected]

    Thank you
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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      Address:thane west

      In have surrendered my landline no in April 2019 and have requested for the refund. neccesary acknowledgement documents are with me. whenever enquired i got the reply that the fundings have not been done by the Govt.
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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        Paid the same bill twice
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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          Address:15th floor, Telephone House, MTNL Road, Prabhadevi, Dadar (West), Mumbai - 400 028
          Website:mtnlmumbai.in

          Landline is DEAD since more than 1 year but MTNL charging monthly bills.

          Latest bill March 2021 shows more DOUBLE the monthly average of Rs 450. Landline is DEAD and NO CALLS have been made.

          MTNL Mumbai Wadala /Sewri exchange needs to be fornensically audited into this monkey business.

          For 1 YEAR we have been paying Rs 450 monthly, without any service, landline nd instrument DEAD. Now this month,...
          +1 photos
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          Address:COSMIC HEIGHTS, 1004-B, BHAKTI PARK, NEAR IMAX, WADALA EAST, MUMBAI 400037

          My tel no. Is 24036710 and for last 8 months after submitting instrument at sion mtnl, i have not received my refund cheque as yet.

          I am sr citizen and was told on submission that after 2 months, the cheque shall come to your home.

          Now sion branch does not accept even written complain, others like a/c dept mtnl boss - mr sharma doesnot take mobile even after full day trying and even ll of naigaon mtnl will not take tel ll call.

          Request urgent despatch of refund cheque by courier to my address registered.

          Harjeet singh bhatia
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
          why does the concerned Minister tries to call these offices himself and understand and improve the state of public service of mtnl people who are at office, besides people at field.

          very sorry state of this govt dept.

          God Bless Them.
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            Address:Jebel Ali Free Zone, Dubai, UAE

            Respected Sir/Madam,
            This is to inform you that I have been using MTNL services since Forty years approx. My landline number 25365313 is dead since 7 month.

            My Father has Visited Several times To MTNL Charai (Thane – West) my father Precious time and calling several times Mr. Tiwari +[protected]. I was in India In December-2020 visited MTNL Charai Thane several time I meet with Mr. Tiwari.
            I requested Mr....
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            Address:New Delhi

            Hi

            My February bill has been generated with an undue addition of miscellaneous charges that are unaccounted for. Kindly help understand what are these charges and why added to my bill when I have not consumed any additional services.

            Regards
            CA No [protected]
            MTNL Tel No 26023298
            +1 photos
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
            I have not been contacted by the department neither have a received any reply on email. I would like to understand how are you proceeding on closing the complaint
            Please be aware, I have been contacted by a fraud customer agent and been a victim of fishing. The man acted like an agent and proceeded on a transaction on my credit card. Mohit Khanna- +91 89584 40534

            Please note this is a fraudulent contact.
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              Please remove the mtnl pole which is adjoining to our building B-255, Block B Mohan Garden, Opposite Lamba General Store, New Delhi 110059. This is causing a lot of problems in our society. There is no active connection on this pole.
              Issues because of this pole:
              1. Theft issue as this is used by thieves to reach to the balconies
              2. Parking issues, as there is no space left because of its wrong position
              3. There is no point of having dead poles

              B-255, Block B, Mohan Garden, Opposite Lamba General Store, Uttam Nagar, New Delhi -110059
              +1 photos
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                Address:EC 246 Maya Enclave, New Delhi -110064

                MTNL Telephone No. 25120426 not working.
                Please get it working.
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                  Address:UCO bank Andheri East

                  Res Sir
                  Good morning
                  Our UCO Bank Andheri MCU branch Andheri East's lease line [protected] s not working, so Customers are anoid, we request you to kindly make arrangement so that Finacle will be start .

                  Kindly solve our problem....
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                  Showing 'no network card' in delhi palam and dwarka area.
                  +1 photos
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                  Mar 07, 2021
                  Updated by Yogi.yogeshkumar
                  Still it shows same massage
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                    Mahanagar Telephone Nigam [MTNL] — Illegal Desi Celeb Wallpaper Service - MTNL Service Provider

                    Regularly I'm getting this SMS from[protected]
                    Dear customer, Your Desi Celeb Wallpaper service renewed successfully and your account charged Rs3 valid for 15day. To Stop Send UNSUB BLW03 to 5202000

                    when i send sms on this 5202000 to unssub it is not going only pl check.

                    I never opted for this service and deducted the unauthorized amount from my account. Can you please look into this matter to stop all illegal services which have been activated.

                    every 15days they are debiting this Rs.3 from my balance.
                    +1 photos
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                      Address:MTNL Gamdevi Telephone exchange, Grant Road

                      No broadband service as instrument ADSL and internet connection lights are not blinking or connecting. Had similar issue a year back with no redressal for months due to MTNL being short staffed and work outsourced. After several complaints MTNL tried to solve the problem on phone and was informed that telephone instrument was faulty and MTNL has no new stock and has to procure instrument on own cost even though rent was paid to MTNL. When private electrician attended the fault, he categorically stated that the fault was with the Triband socket connecting phone and ADSL instrument. When cost paid to electrician for new socket the net started working. But the line connection was faulty with frequent disconnection. It has worked this way till today. Once again the instrument ADSL and net lines are not blinking. Lodged complaint on phone with MTNL and if no response will submit letter for disconnection of Triband service.
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                        Address:Wadala Telephone Exchange Building, Ground floor, GD Ambekar Marg, Mumbai, Maharashtra 400014

                        My PCO land line 24169139 is in dead condition since November-2020.

                        I complained to MTNL Wadala exchange office in December so I get pocket no:3064
                        Dated: 1-Dec-2020

                        but still Dec-2020, Jan-2021 & Feb 2021 bill generated and deducted done from my bank account.

                        I wrote a letter on date 17/02/2021, but no one listening my problem, I did an e-mail but no action taken, till today as on date:...
                        +4 photos
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        Address:Najafgarh ,New Delhi

                        From the last 2-3 recharge amount is deducted from my balance account though unknown services /plans/packs which I never subscribed. All my recharge amount goes vain.
                        Also I received some unknown OTPs for WAP Portal which I have never initiated.
                        Request u to kindly stop the services ASAP, as I have some faith Left in MTNL Today.
                        +2 photos
                        Mar 3, 2021
                        Complaint marked as Resolved 
                        The moment i submited it, it showed resolved .what the hell is going on... i cant believe! And for the information no kind of cantact via email/id has been taken place by the company.
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                          Address:Mulund west
                          Website:Mtnl

                          I have submitted the instruments and required documents on 9th december2020 to mtnl office Mulund West My landline number was 25653794 .The official man said that the refund amt cheque will sent through courier after one month but not received yet pls look into the matter urgently and reply asap
                          Thanks
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                            Address:Fort mumbai

                            I have tried to pay mtnl bill online but the transaction failed and amount debited. So i tried again but again amount debited but transaction was failed. I repeated the same five times . All the time amount debited but transactions were showing failed. I contacted billdesk, according to them the transaction was successful and amount remitted to mtnl.
                            Telephone number[protected]
                            C A number [protected]. Kindly refund the amount.
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                              Address:602 Akashratna Anushaktinagar, Mumabai 400094

                              Every 15 days I get one SMS from MM-ONEID “your desi celeb wall papers subscription is renewed” and an amount of 3.00 Rs is deducted from my balance.
                              I am even not able to unsubscribe. This is a fradulant SMS scamming people. Please act and save your customers from these SMS.
                              “Dear customer, Your Desi Celeb Wallpaper service renewed successfully and your account charged Rs3 valid for 15day. To Stop Send UNSUB BLW03 to 5202000”
                              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                              I received a messge which looks like fraud. Can MTNL kindly check this:

                              MTNL
                              Dear MTNL User Your MTNL KYC Has Been Expired Call immediately For Verification will be Blocked within 24hr MTNL OFFICE PH;[protected]
                              I received a messge which looks like fraud. Can MTNL kindly check this:

                              MTNL
                              Dear MTNL User Your MTNL KYC Has Been Expired Call immediately For Verification will be Blocked within 24hr MTNL OFFICE PH;[protected]
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                                Address:B-5/245, Sector-7, Rohini, Delhi 110085

                                Dear Sir/Madam

                                I Chanchal Rani requested you to refund my partial security deposit . This is because originally we have paid a security deposit & now the same is reduced to by MTNL. My Telephone No. is 27054864 and I have cleared all due payments till date.
                                But then also I have not received my deposit money back.We request you to kindly look in to the matter as I need funds immediately now I am a retire person so value for money is very important for me.

                                Thanks & Regards
                                Chanchal Rani
                                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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