Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Hi. I had sent an email from [protected]@gmail.com to [protected]@mtnl.net.in on the 3rd of May 2021 advising that I need to surrender our MTNL phone[protected]and disconnect the Internet service due to my husband's death. I received no acknowledgement for that email and today, I have received an invoice for the duration of 1st May to 31st May.
I have a direct debit set up to pay the invoice from my bank and hence would kindly request that this invoice not be charged.
Also, I am requesting an acknowledgement to this complaint and also confirming that the phone line has been disconnected.
I want to mention that this be sorted immediately as this is causing a lot of stress on my mental health. Hope you will do the needful.
Feel free to contact me by ail at [protected]@gmail.com.
Regards, Jyotsna Telang

Kindly note that our landline number 24188154 is not working. It is completely dead; because of which we are facing heavy business loss. We have even registered a complaint.

Kindly look into the matter on urgent basis & solve our problem at the earliest.

My phone is not working from 1 month.please resolve my complain

My landline no is 25008181 & 25008384 it's not working from 1 month the after so many complain my issue is not solved.
please take action Emmediately.

My landline no is 24131801 it is not working for last 12 months the also mtnl is sending bill after so many complain my issue is not solved

Mobile phone calls dialed to my number are going to some other customer, thereby I am missing important calls.
I have made complaint to MTNL but they are not able to solve the problem.

Respected sir/mam

my name is Navneet Singh
i am a resident of c-92 ashok vihar, delhi -52
i have mtnl landline installed at my home. telephone no. 27305130
its been years that my Landline does not work properly

i have been continously registering complaints but no one attends to them
from last 6 months my landline is completely shut
i have registered complaints a hell lot of time.

i am paying the bill for years without actually making out any benefit.

i am very much in trouble please take some necessary action sir.

My mtnl number is not working form last 3 month please check and slove my issue ads soon as possible

Land line no. [protected], is continuously ringing from last 2 days.

My mtnl land line number 24188154 is not working form last 3 month no body is helping us regarding this issue i have contact with curry road gm office yadavji mr khan and vinit sir no body picking the call and

Hello,
My phone number in mumbai is 26002421 and since past 2 months I am seeing a zero bill and wondering if my phone is working there in mumbai since I am out of country. I will attach photos showing this and I wanted that line not to be disconnected ever.

I had kept my telephone number 25234805 in safe custooday on 22/1/2020 vide WO No. 349/350.

On 18/1/2021, I wanted to restore the connection and requested accordingly.

However the concerned person Mrs.Sudha Mane told that there is a cable fault in Shivsrushti Kurla east and they caanot assure/guarantee when our connection will be restored.

Hence, on the same day (18/01/2021) I gave the letter for extending the period of my safe custoday.

To my surprise, we received a bill on 7/3/2021 for Rs.880/_.

Immediately on receipt of the bill I personally went to MTNL chembur office, and informed them that my connection is not restored and I do not have even wi fi connection and hence the bill should be cancelled.

However, no action was taken and the amount was recovered /debited to my account, through ECS.

Seeing the above incidence, on 27/03/2021, I applied for the surrender of my telephone connection and requsted for refund of deposit alongwith Bill amt Rs.880/_.

Even after lapse of two and a half months no action has been taken by MTNL for refund of my amount.

Personal visits have failed and telephone calls with Mr.Vijay[protected]
Sudha Mane [protected], and Santosh Kadu[protected] are not responded.

Plese guide/help me to get my money refunded from MTNL.

Mugdha Modak.

Our both mtnl phones are dead, kindly rectify as soon as possible .

My landline number 23846666 is not working 2 months . Request you to urgently get it checked and corrected. C.A. No= [protected]

Our telephone number[protected] is not work and is dead since long.

To
Mtnl
June 11, 2021
Delhi, Delhi
To
The general manager,
Mtnl
New delhi

Sub: regarding disconnect of land line & broad band mtnl connection
Ref: telephone no. 23973099

Dear sir,

I hereby request you to kindly disconnect all services for my telephone no. 23973099 with effect from 11.06.2021

Kindly note, further billing will not be paid by me after the effected date.
Please do the needful at earliest else we will not be liable for nonpayment of any unnecessary bill raised due to your delay.

Thanking you sir,

Yours faithfully,

Sanjay Kumar Bhansali
Place: new delhi
Date:- 11/06/2021

I am located in Borla-Ghatla, Chembur, Mumbai.I possess Dolphin and Trump SIMs.For the past nearly 10 months there is no signal at our premises in both the phones.I even bought new phone as some of the mtnl official doubted about the phone performance.I visited Chembur Customer Care Center.I was told to visit Sion office.Sion official asked me to contact BKC office.I am a senior citizen.Is it the treatment and response we expect. Complaint (recent docket no:[protected]) is raised on 1130.Many a times we end up listening to music and abrupt disconnection without any response when we try to reach on 1504, 1503, 1130, 1500.
I request you to do the needful to resolve my long pending issue at the earliest. Thank You

Dear Sir,
My mobile phone number is [protected]. I am daily getting 3 to 4 unwanted SMS to download songs or ring tones. I am not interested in these kind of offers or services Message from 650500

I had surrendered my landline MTNL connection (Tel. no[protected] at Samta Nagar Office of MTNL on 1 November 2020, alongwith cancelled cheque and all other requirements. However till date, I have not got refund of my security deposit amount

Re: My Telephone no. 23800438

This is to inform you that I had lodged the complaint of the above referred landline no. 23800438 being dead from 9th Nov 2020 and till April end it was dead. The complaint docket number was 6576. The MTNL engineers visited my place and resolved the issue at the end of April. I have not been able to use both the services i.e. calls and internet services. Also, I have been writing mails since 1st December 2020 and again on 25 th March informing about the same but the issue got resolved at the end of April. I also wrote a letter to MTNL, Gamdevi branch to cancel the bill till April as I could not use the services. I paid the bill for May before the due date. But inspite, they have disconnected my line.