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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 24

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N
N. K. Chhibber
from Gurgaon, Haryana
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Land-line telephone of MTNL not working.

Address:EC 246 Maya Enclave, New Delhi -110064

MTNL Telephone No. 25120426 not working.
Please get it working....
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U
UCO bank Andheri MCU
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LCD 3200007559 not working

Address:UCO bank Andheri East

Res Sir
Good morning
Our UCO Bank Andheri MCU branch Andheri East's lease line [protected] s not working, so Customers are anoid, we request you to kindly make arrangement so that Finacle will be start .

Kindly solve our problem....
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Y
Yogi.yogeshkumar
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No network card

Showing 'no network card' in delhi palam and dwarka area....
+1 photos
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Mahanagar Telephone Nigam [MTNL] — Illegal Desi Celeb Wallpaper Service - MTNL Service Provider

Regularly I'm getting this SMS from[protected]
Dear customer, Your Desi Celeb Wallpaper service renewed successfully and your account charged Rs3 valid for 15day. To Stop Send UNSUB BLW03 to 5202000

when i send sms on this 5202000 to unssub it is not going only pl check.

I never opted for this...
+1 photos
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Address:MTNL Gamdevi Telephone exchange, Grant Road

No broadband service as instrument ADSL and internet connection lights are not blinking or connecting. Had similar issue a year back with no redressal for months due to MTNL being short staffed and work outsourced. After several complaints MTNL tried to solve the problem on phone and was informed that telephone instrument was faulty and MTNL has no new stock and has to procure instrument on own cost even though rent was paid to MTNL. When...
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Address:Wadala Telephone Exchange Building, Ground floor, GD Ambekar Marg, Mumbai, Maharashtra 400014

My PCO land line 24169139 is in dead condition since November-2020.

I complained to MTNL Wadala exchange office in December so I get pocket no:3064
Dated: 1-Dec-2020

but still Dec-2020, Jan-2021 & Feb 2021 bill generated and deducted done from my bank account.

I wrote a letter on date 17/02/2021, but no one listening my problem, I did an e-mail but no action taken, till today as on date:...
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P
Ponty Chadhdha
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balanced deduction through various plans which were not subscribed !

Address:Najafgarh ,New Delhi

From the last 2-3 recharge amount is deducted from my balance account though unknown services /plans/packs which I never subscribed. All my recharge amount goes vain.
Also I received some unknown OTPs for WAP Portal which I have never initiated.
Request u to kindly stop the services ASAP, as I have some faith Left in MTNL Today....
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P
Praful Mulji Sejpal
from Thāne, Maharashtra
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Refund of deposit for 25653794

Address:Mulund west
Website:Mtnl

I have submitted the instruments and required documents on 9th december2020 to mtnl office Mulund West My landline number was 25653794 .The official man said that the refund amt cheque will sent through courier after one month but not received yet pls look into the matter urgently and reply asap
Thanks...
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S
Sumit Kachhap
from Ghumarwin, Himachal Pradesh
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Bill payment failed five times and amount debited

Address:Fort mumbai

I have tried to pay mtnl bill online but the transaction failed and amount debited. So i tried again but again amount debited but transaction was failed. I repeated the same five times . All the time amount debited but transactions were showing failed. I contacted billdesk, according to them the transaction was successful and amount remitted to mtnl.
Telephone number[protected]
C A number [protected]. Kindly refund the amount....
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P
Pawan Kumar Netrakanti
from Mumbai, Maharashtra
Aug 11, 2021
This thread was updated on Aug 11, 2021
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Fraudulent SMS

Address:602 Akashratna Anushaktinagar, Mumabai 400094

Every 15 days I get one SMS from MM-ONEID “your desi celeb wall papers subscription is renewed” and an amount of 3.00 Rs is deducted from my balance.
I am even not able to unsubscribe. This is a fradulant SMS scamming people. Please act and save your customers from these SMS.
“Dear customer, Your Desi Celeb Wallpaper service renewed successfully and your account charged Rs3 valid for 15day. To Stop Send UNSUB BLW03 to...
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G
gulshan binding
from Bengaluru, Karnataka
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Security Amount Not Refund

Address:B-5/245, Sector-7, Rohini, Delhi 110085

Dear Sir/Madam

I Chanchal Rani requested you to refund my partial security deposit . This is because originally we have paid a security deposit & now the same is reduced to by MTNL. My Telephone No. is 27054864 and I have cleared all due payments till date.
But then also I have not received my deposit money back.We request you to kindly look in to the matter as I need funds immediately now I am a retire person so value...
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My MTNL LANDLINE no 26208452 was in the name of my mother Dorothy Lewis. Today I surrendered my phone. When I asked for a refund of the Rs. 8000 I was informed that the amount was reduced in the bill over time. Is this correct? Please advise as I thought I would get the refund on surrender. Thanks a lot....
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Z
Zubiikazi
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Lost CA number

Hi recently shifted my house and lost all my documents including electricity and telephone bill.can you please help me with CA number for my landline 23076496 Thanks...
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Address:MTNL, Gamdevi Mumbai - 400007,

Good Day,

Self has made NEFT payment for amount of INR 15000/- on 13th July 2020 for landline telephone number 23898616. Same was updated on Self Portal with tracking number 4968. Same is yet not reflected in the system.

Please find below details of NEFT payment,

Bank Name: INDUSIND BANK LTD
Destination Account Number:[protected]
Beneficiary Name: MTNL MUMBAI
UTR Reference...
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R
Rfit123
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Refund of Deposit

Address:Mumbai - 400021

Dear Sir / Madam,
We had disconnected following connections but we haven't yet received our refund
1. Tel No. 28371262 CA No. [protected] Dt: 13.02.2020 Marol Telephone Exchange
2. Tel No. 28428888 CA No. [protected] Dt: 29.01.2020 Goregaon Telephone Exchange
3. Tel No. 28427756 CA No. [protected] Dt: 29.01.2020 Goregaon Telephone Exchange
4. Tel No. 28427758 CA No. [protected] Dt: 29.01.2020 Goregaon Telephone...
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P
PrakashHans
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Poor Broadband Service

Address:MNTL Exchange, SV Road, Bandra West, Mumbai 400050

This is an ongoing issue of Broadband Service falling frequently in the day and service cuts off regularly between 10 and 11:30 pm.

Regular Complaints including with Div Engineer at the concerned Exchange the broadband service is not restored....
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A
Akanksha Ghai
May 13, 2023
This thread was updated on May 13, 2023
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Refund of security Deposit

Hi,
This is to inform you that I disconnected MTNL and I applied for security refund of MTNL in 2019 and Did not get it till now.

I have attached the cancel cheque and sent to mtnl official refund ID as per instructed by mtnl employee but nothing happened.

Please check and Process refund as soon as possible.

Required Information
Name : Prem Lata
Telephone No : 23824863br...
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H
Hilaire D'Souza
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Refund of deposit since January 2020

Registered complaint 4 Jan 2021 - have not received any reply as yet from MTNL

Telephone number in question is[protected]

Deposits total Rs. 1000 (Rs. 500 + Rs. 500) phone cancelled in January 2020

I am a senior citizen and am patiently waiting for the refund....
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Address:F-249B, DDA LIG FLAT, Dilshad Garden, Delhi-110095

My MTNL, DelhiTelephone number[protected] is dead since more than a month now. I have made several complains on the respective complain number & at the local telephone exchange too & complain number was given to me as 245 but still my problem has not been resolved. I have a standing bill of Rs.274 due on 1st March'2021. This amount should be dissolved by MTNL as I couldn't avail the services. Request to get the Telephone line activated as...
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M
M.selva Ganesh
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Not able to send sms message

Address:Thiruvalluvar chawl saibaba nagar shell colony road chembur

Not able to send sms messages...
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