Claimed

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.7
Last updated Aug 6, 2022
Complaints 2816
Resolved
929
Unresolved
1887
Quick Links
Statistics
Share
Contacts
ADVERTISEMENT

File a complaint to Mahanagar Telephone Nigam [MTNL]

Having problems with Mahanagar Telephone Nigam [MTNL]?

File a complaint and get it resolved by Mahanagar Telephone Nigam [MTNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ADVERTISEMENT
Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
138
74

View more phone numbers

Mobile
+91 11 2332 7225
40
29
Fax
+91 11 2335 7777
ADVERTISEMENT

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Hi Team, I had an MTNL connection for my rented flat and disconnected the same later when i moved out of the flat. All my due were paid and i expected the MTNL team to return my security deposit of Rs.2000. I have all the proofs with letter of disconnection and proof of security deposit. I have sent multiple emails and calls to MTNL office however no response from them....
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
CONSUMER NUMBER [protected]
=============================
Landline stopped working during onset of COVID 19 and has not worked since.
MTNL charging monthly bills since then without repairs.
MTNL Landline Instrument is DEAD since Feb 2020 but they are charging monthly bills.
Complaint number 1413 as attached, raised in Sept 2020. MTNL changed the status to 'functional' which is completely FALSE and misleading.br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Mahanagar Telephone Nigam [MTNL] — Surrender of landline and broadband connection

To
The general manager,
Mtnl
New delhi

Sub: regarding disconnect of broad band mtnl connection
Ref: telephone no.26497873 ca no. [protected]

Dear sir,

I hereby request you to kindly disconnect all services for my telephone no[protected] Ca no.[protected]) with effect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Sir,

we have surrendered our MTNL no 27548609 in Sept 2019 .Have not received the refund of deposit still.

pls do the same at the earliest.

Thanking you,
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    My mtnl dolphin move number is having issues of SMS SERVICES NOT BEING ACTIVE DESPITE CHANGING THE SIM
    SERVICE CENTRE SERVICES DIFFICULT TO AVAIL
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit

      Please remove the pole that is touching one of the balcony of the house
      (Address- D 5 Sham Nagar 2nd Floor Near Indian Bank Vishnu Garden)
      Currently there is no active connection from this pole and there is another MTNL pole in the same street within few meter distance.

      Below are the Issues:-
      1. Theft issue as this is used by thieves to reach to the balconies
      2. Space issue as because of this no vehicle can go through, Parking issues, as there is no space left because of its wrong position.
      3. There is no point of having multiple poles within such close proximity of 20 meters.

      Residents,
      Sukhvinder Singh
      D5 Sham Nagar Near Indian Bank Vishnu Garden
      New Delhi-110018
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        My bank account showed an amount of rs 177/- "to pay" against mtnl. Presuming something was due for payment during the lockdown, i made the payment.

        I have made all payments to date, but this amount of rs 177/- is not adjusted. Copy of my bank payment for date[protected] is attached

        I am resubmitting this as i did not receive any reply
        Thank you
        Patrick...
        +1 photos
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Low Internet Browsing Speed & Frequent Loss of Connectivity.

        CA No: [protected]

        We have been trying to reach MTNL for the last four days however the issue has not be resolved till date.
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
        Helpful
        Be the first one to find this review helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit

          Its been more than 9 Months that my land line is not working and the bills for the same are "TIMELY" being generated. I have written several mails to MTNL and also logged a complain on the website last month.
          The area manager Swapna Mathure/ Area Manager (VPL/VKL)/MTNL MUMBAI had requested her collogue to look into the matter but nothing has moved.
          The GM (Mr Sanjay) too put a mail to his collogues to check but nothing has happened.
          I need my Bills to be reversed ASAP
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            Complaint Date 5th Nov 2020
            Customer Name : SABHAPATHY T K
            TELEPHOEN NO. : T20811905
            Docket No. 4990

            Despite lodging the complaint and going personally and meeting the Engineer at Mulund Telephone exchange the said complaint stand unresolved. The issue should be resolved and the charges for the period the service was not available, there has be no bill raised.

            Incase the issue cannot be resolved...
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            No dial tone for last 15 days.Several complaints lodged.Even visited Vasant Vihar Telephone Exchange.No action.
            Both me and my wife are above 70 Years and stay alone.
            Please have it attended on priority
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit

              Cable fault near our building (sai Tower) old MHB colony is not yet detected by your technicians . Hence our LL phones are not working since last 1 years till today.But MTNL is sending us the bills for my telephone no:[protected] every month & we have paid all those bills .

              Now request to send your technicians once again to do the needful & confirmed at your end. & do not send any bills to our till our telephone is working . & get all the data since when our telephone is not working & refund our payment bills which we had paid eventhough our telephone no.[protected] is not working
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Report
                Copy

                Hello,
                My postpaid mtnl dolphin connection(no. [protected]) is down since one month, all bills paid till date.
                Pls. resolve my problem

                Regards,
                A.N Tripathi
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  Since ECS payment for mtnl with sbi bank was expiring no payment was made by bank till[protected] .
                  I therefore made the payment through Amazon pay billing on[protected] for ₹1075 . SBI too made usual ecs on[protected] for the same amount . This double payment for my no.[protected]ca [protected]) however has not been reflected in the current billing . I deplore the unprofessional lethargy of mtnl Mumbai and demand a immediate credit...
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                  Report
                  Copy
                  Resolved
                  The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                  My telephone no. 25831219
                  My name:- Murugan sami Thevar
                  My adsl modern not working since 3 hours, and daily this problem occurs

                  Area : padwal nagar, Thane

                  My number"- [protected]
                  Jan 24, 2021
                  Complaint marked as Resolved 
                  Solved
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit

                    Hello from 3days I and my son Mobile no [protected]/5 are not receiving and also can't make any calls pls do the needful from MTNL end Marol church Rd Pallie Grande Andheri East Mumbai 59.
                    Rgds,
                    Gloria Gerard Moraes.
                    [protected].
                    No connectivity at all .
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit

                      Without attending/rectifying complaints each complaint docket is changed .This is going on since 29-10-20 as under-
                      docket no date of complaint lodged
                      [protected]
                      [protected]
                      [protected]
                      [protected]

                      no phone no of any authority is working
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit

                        My landlines number is 23438923 which is dead since then and after numerous complaints nothing happened, but as usual I m getting bills every month.. its been over 6 months now.. I don't want to continue i want to surrender and discontinue as I am tired of there service an i have to pay bills for not even using the landline.. pls help
                        Ca number [protected]
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                        Helpful
                        Be the first one to find this review helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit

                          I have been complaining since[protected] about non working broadband vide dockets nos. Without resolving the problem docket no. is changed. last docket no.1952 is of date[protected] but till date complain is not resolved. I have written to agmcw3, agmccw3, dgmmrd, dgminternet, selfcare mtnl etc. but no relief. I rang 28118484,[protected]Mira road nos as given in its site[protected] Kandivali, 28180111 Bhayandar but all phone nos. are found to be incorrect though all are listed in MTNL site. whom to approach now?
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit

                            Out telephone is no working since last few months

                            We have paid all bills and raised complaint. Still the instrument is dead.

                            We are unable to lodge another complaint online as it still shows complaint registered.

                            Please do the needful asap.

                            Regards,

                            Vinod
                            Telephone 2533 2853
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit