Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

My broadband connection is dead 23240125. Please start my connection immediately.

Dear Sir,
I am a shopkeeper at Kohinoor Plaza in Karol bagh. This is to bring to your notice that there is a MTNL Pole in Gali no.5, beadonpura, Karol bagh right outside shop no.1.
The pole is proving to be a very negative element in the lane for the following reasons :
1. THEFT - The pole is in very close vicinity to the kohinoor plaza building and it makes it very easy for the thieves to climb up the pole and break in the building premises for any kind of burglary. So theft is very big danger because of the Pole.
2. SAFETY - There is a very messy cluster of wire surrounding the pole and its entire stretch. The cluster consists of electricity wires along with other cables. So there is a very bright chance of short circuit and catching of fire which can lead to big losses to the surrounding areas.
3. MOVEMENT - The Pole is a big obstruction in the movement of vehicles in the lane. Any kind of commercial or private vehicle is not able to move in or out of the lane which is causing a lot of trouble and losses to the residents and shopkeepers.
So I very sincerely request you and the concerned authorities to remove the pole as soon as possible as this will bring a very big relief in a lot of aspects to all the residents and shopkeepers in Gali no.5.
Regards
Ish arora
[protected]

My MTNL landline was shut since a year and a half and still they are sending bills to be paid. How am I suppose to pay bills for the phone that was shut dead.

I have also emailed a multiple times and also registered a complaint for the same in mtnl online portal.

Need MTNL to resolve this issue.

Since August 2020 I have been complaining about the dead landline phones 22055699 & 22444369, but till date no one has come to resolve my complain.
I have already lodged the complain more than 10 times.
Without using the phones, I have been made to pay the telephone bills.
From August 2020 till date I am being forced to pay the telephone bills.
Please help.

Hi, My MTNL (Mumbai) telephone (number[protected] has been out of order from 28th September 2020. I have lodged online complaint many times and even mailed thrice for the same. I have been told that there is cable fault and cable will come in few weeks but now 3 months passed still there is no response from any of the MTNL officials or supervisor (Mr. Rajbhar [protected]).
He keeps telling the same reason cable banane diya hai. Sahab logo ko pata hai kab aayega.

From last 28th September I have been disconnected from broadband as well as Landline facility still I am receiving bills. I haven't used any of this facility from September 28th then why should I pay this bills? I have tried calling Malad Telephone Exchange but no one answers calls. Where should we go? To whom we should complain? Even I haven't got reply from you for last 3 emails I have sent.

Expecting to get resolved soon.

My landline 25212348 MTNL Mumbai is not working from the time of lockdown. I have raised complaint twice visit was done by the staff but it is not resolved till now. I have been getting the bills for this dead line and I have been making payment till last month.

Please help me resolving the land line problem.

Please expedite the refund of mtnl landline deactivation. Its been 4 months since formalities have been completed.
No. [protected].
Help me with closing the issue with security deposit refunded.

Dear Sir/Madam
I had requested for disconnection of my OYT telephone number[protected] on 15th Oct 2020. The request was accepted by Sr.Manager (Central) Marol. The balance bill amount of Rs.545 was paid immediately @ 14.00hrs, transaction ID AP01A0346759.
Biller ID MTNL00000MUM1 .
Kindly arrange to refund the deposit amount of Rs 8000 to me at earliest.
Thanking you
With Warm Regards

Rajesh Chandavarkar

Despite adequate balance cannot send sms from my dolphin number [protected]

Hi .our landline no 23439065, we have been complaining as our landline is not working since last six months and we had made complaint in mtnl office but no action has been taken .Our device is not working and we r unnecessarily paying bill and no body is helping and comes to change device. I request to kindly do the needful and change the device.we are very old customers of mtnl. Pls Help

This is the complain already registered in MTNL
Customer Name: MHATRE YESHWANT PRABHAKAR
Telephone No: T24120359
Docket No: 264
Status: Complaint with Docket No.264 is under rectification by external staff.
Note: IN CASE OF ANY DIFFICULTY, PLEASE CONTACT TO : A J PAGARE HIS MOBILE NO. [protected] AND MTNL OFFICE NO : FOR FURTHER ASSISTANCE

I have place complain since October 2019 but it is not yet solved as yet and I and have received a bill showing call charges how is it possible when the line is dead .

Please look in to the matter and solve my problem
Please look in to the matter

Hi, my telephone no is down from past two months, after giving several complaints issue is not solved yet. MTNL field engineer is always coming and giving temperary solutions. Everyone my phone is crossed with some other no.

Now days they auto resolved the complaints online without asking to customer.

Please let me know whom

Our landline[protected] and[protected] have been deactivated because of non-payment of bills. I have been calling consumer redressal, but it is of no use. Because of the pandemic and other reasons what might have been, we did not receive any invoices for the same. Also, while checking it out, I saw the pending bills and paid the same as soon as possible. Kindly help me re-activate the above two landline numbers as soon as possible since I have been a regular paying customer since more than 29 years and don't want to have a bad experience with a very honored organisation of our country.

I have surrendered my MTNL Mumbai landline in the month of August 2020 with Mulund West, Mumbai office, and have followed up with several reminders requesting for the refund of the deposit amount but none of them have been responded till date. I am honestly speechless and not sure if I may receive the refund from MTNL Mumbai since there hasn't been any revert till date. Shall appreciate it if someone please assist to get the same closed.

Warm Regards
Shankar

On 12.12.2020 Payment of Rs.1, 368.00 was made to MTNL for Phone no. 27666317 as payment for December 2020 bill through Internet banking. The amount got deducted from my Bank Account but no receipt was displayed. It still shows as unpaid in the MTNL website.

From west end gas angency ( kandivali west ) regarding our mtnl numbers[protected]/28058148/28050510/[protected]. We are complainting since march that telephones are not working but no response was given by mtln service provider and this is gas agency we have to give customer service over call.
We are visiting mtnl office to complaint but till now we did get any kind of services. Last complaint mtnl worker told to separate the connetion box so there will be no problem so we had separated the connnection box personally and now all connetion were connected in it and now its become public box.
Often in a week visiting mtnl office they always sharing mr. K.S.Pal and his contact no. [protected]. He is not giving proper service nor visited.
We had complaint on mtnl website also but no service has given and this are the docket no. 2717, 2728, 2736 .
We are unsatisfied with mtnlservice...!

Sir i am resident of delhi uttam. Nagar east actualy we have one mtnl dead poll with my house there is not any connection join with them and they are totaly dead due to under construction work going on we want to remove that poll for detail conatc [protected] kindly look on tope priorty.

HI all Having a Problem with new connection installation delay for 16 days, I'm booked a combo connection Date 26/11/2020, subscriber no.[protected], Work order no.6476, and people tell you day after tomorrow, I'm visited 4 time in 16 Days but my work order is still pending. there is a MTNL branch in vile parle (e) i request you to please resolve this Asap

Regarding
TSD Corporation Ltd

From past 2 months phone 📱 land line is out of order. Given several times complaints but no service.

[protected]

I was a consumer of MTNL Mumbai for the past many years & my MTNL telephone numbers was 27744585. I have surrendered this phone & completed all formalities vide MTNL work order No. 2766 on 19.11.2019. I have continuosly done followup for my security deposit, visited the office many time emailed all the higher authorities & called them personally but I have not received any information regarding the status of refund till date. Please help