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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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930
Unresolved
1975
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 29

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Cable fault near our building (sai Tower) old MHB colony is not yet detected by your technicians . Hence our LL phones are not working since last 1 years till today.But MTNL is sending us the bills for my telephone no:[protected] every month & we have paid all those bills .

Now request to send your technicians once again to do the needful & confirmed at your end. & do not send any bills to our till our telephone is working...
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Address:141-a, pocket4 , mayur vihar phase 1 delhi -110091

Hello,
My postpaid mtnl dolphin connection(no. [protected]) is down since one month, all bills paid till date.
Pls. resolve my problem

Regards,
A.N Tripathi...
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A
A Ahamed Ali
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Double payment

Address:5-C , Kanchanjunga, Anushaktinagar

Since ECS payment for mtnl with sbi bank was expiring no payment was made by bank till[protected] .
I therefore made the payment through Amazon pay billing on[protected] for ₹1075 . SBI too made usual ecs on[protected] for the same amount . This double payment for my no.[protected]ca [protected]) however has not been reflected in the current billing . I deplore the unprofessional lethargy of mtnl Mumbai and demand a immediate credit...
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M
mikee05
from Thane, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Adsl not working

Address:Thane

My telephone no. 25831219
My name:- Murugan sami Thevar
My adsl modern not working since 3 hours, and daily this problem occurs

Area : padwal nagar, Thane

My number"- [protected]...
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G
Gloria Gerard Moraes
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No connectivity at all.

Address:MIDC Andheri East Mumbai.

Hello from 3days I and my son Mobile no [protected]/5 are not receiving and also can't make any calls pls do the needful from MTNL end Marol church Rd Pallie Grande Andheri East Mumbai 59.
Rgds,
Gloria Gerard Moraes.
[protected].
No connectivity at all ....
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Address:mira road 401107

Without attending/rectifying complaints each complaint docket is changed .This is going on since 29-10-20 as under-
docket no date of complaint lodged
[protected]
[protected]
[protected]
[protected]

no phone no of any authority is working...
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I
Imran batliwala
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Dead land line since March 2020

Address:godown no 1 grnd flr zulekha manzil zakariya masiid mohd ali road mumbai 3

My landlines number is 23438923 which is dead since then and after numerous complaints nothing happened, but as usual I m getting bills every month.. its been over 6 months now.. I don't want to continue i want to surrender and discontinue as I am tired of there service an i have to pay bills for not even using the landline.. pls help
Ca number [protected]...
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S
sitaram gupta1945
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Non working of telephone no.28132041

Address:603 ALAKNANDA,OMSAI MANSA

I have been complaining since[protected] about non working broadband vide dockets nos. Without resolving the problem docket no. is changed. last docket no.1952 is of date[protected] but till date complain is not resolved. I have written to agmcw3, agmccw3, dgmmrd, dgminternet, selfcare mtnl etc. but no relief. I rang 28118484,[protected]Mira road nos as given in its site[protected] Kandivali, 28180111 Bhayandar but all phone nos. are found...
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Address:Thane West

Out telephone is no working since last few months

We have paid all bills and raised complaint. Still the instrument is dead.

We are unable to lodge another complaint online as it still shows complaint registered.

Please do the needful asap.

Regards,

Vinod
Telephone 2533 2853...
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M
Mugdha S
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Itemized bill

Address:Mumbai

Please provide me with itemized bill for my landline number 28082149 for the period 01/03/2020 to 01/11/2020. My bill for the above mentioned period is higher than the monthly subscription amount....
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Sir
My telephone number 25260974 of MTNL DELHI out going calls have been barred on the pretext that bill not paid I had paid the bil for the month of September 2020 on 25 October 2020 through freecharge . The details of payment are
Free Charge Transaction ID FCLA[protected]
Operator ID HGA1P128CA[protected]...
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K
K Jijo
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Waiting For Refund

Dear Sir/Madam

I am K Jijo have surrender my MTNL connection due to relocation, at MTNL office Mayur Vihar Phase 3, Delhi. My Telephone No. is 22615117 and I have cleared all due payment. I have not received my deposit money back.I have submitted my application dated 6/8/2020 at MTNL office Mayur Vihar phase 1. I have not received the deposit money back yet.

Sir please look in to the matter

Thanks...
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B
Baskar K V
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Automatic deduction as SMS Charge

Various amounts are being deducted as SMS charge from my prepaid account for which I have not subscribed. Please unsubscribe me from all these and stop deductions...
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A
Amitminocha
from Delhi, Delhi
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New connection not done

Address:692, chawri bazar delhi 6 near jama masjid

Sir ihave book a new mtnl landline broadband connection on 15oct 2020.in the name of Harish chander manocha application no4210112 please install my connection I have gone many times to delhi gate sanchar haat office but nothing happened. My co [protected]. My mtnl booking landline no 23240125. Ca. [protected]. Ihave paid 1298/ cash to sanchar haat....
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I have surrender my MTNL Mumbai no. 25103546 on 7th Sep 2019
but not received refund of security...
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Address:NNP Plot 6,Gokuldham, Goregaon East, mumbai-65

Mumbai, goregaon east, Gokuldham exchange there is no responsible person available for my landline cable fault line repair, despite of online and offline complaint since 1 month no resolution done, I am getting my monthly bill now, so is this service provide MTNL, complaint no. 8117.
Yesterday also I called at MTNL Prabhadevi Mumbai office on[protected], the person said that today in the morning lineman will come, but still no one...
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Address:Ghatkopar (E) , Mumbai -77

My Landline No : 25015035 is not working since Feb'2020 & I have made several complaints of landline not working but no one has turn up to do the repair works.. And i am receiving the bill for the service not used..
The total outstanding bills according to MTNL is around 2500/- for the un used landline connection since Feb'2020 ..

** I had raised the complaint on MTNL's Twitter handle also but in vain .. no response...
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Address:East Patel Nagar New Delhi

We have made constant complaints about about our land line number 25783939 to customer care . We even visited thei local office but were given only false assurance . Kindly look into the matter or we may disconnect the phone since we are paying the rent for no reason ....
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M
mikee05
from Thane, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but not reflected in mtnl website

Address:Wagle estate, Thane-400604

My mtnl landline number: [protected]
Name : Thevar Murugan Swamy
C.a no. [protected]
I have make payment for the month of august & September of Rs.1582 in mtnl website through my upi account. But payment deducted and not reflected in mtnl website. Showing that for both months payment are outstanding. Also I attached transactions details here.

Please do the needful to us....
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TKgupta
from Mumbai, Maharashtra
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No service for last 5 days - No response against my complaint

Address:- MTNL Goregaon-West Mumbai

I have broadband connection on 28768066 and I am not getting Internet connection for the last 4-5 days. Personally visited to MTNL office at Goregaon-West and lodged the complaint. One of your Technicians Mr V B Yadav was assigned the job, I have also been contacting him but of no use and no response. Also lodged online complaint and Number is 4250....
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