Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I was charged 7rs for downloading bollywood wallpaper which I never did. I also recieved a ot for it. How these people got access to otp also concern me. Please MTNL look in to this matter....

I, c. P. Pahuja, would like to inform you that i surrendered my mtnl phone with accessories on 28/09/2019. My phone number was[protected]. I still have not received my security deposit of rs.3000.

I have been to your rajouri garden office too as i was informed that my request will be processed from there but i was told that mtnl is not sending any cheques of consumers. Please refund my amount immediately as i am a retired...

To
The div. Engineer
Mr. K k panday
Sir

I nisha jain, proprietor rishabh international, my phone outof order from 15 to 20 days we have complaint so many time in your idgha office till today blow phone no. Not working.
Ph.[protected], bartan market s. B. Delhi-6
Ph. 23539080, 23614810. B. N. 2722 main sadar thana road s. B. Delhi-6
Please i request you as early as soon, my complaint...

I am having Telephone No. 23435359 with broadband. this line is dead for last 25 days, although the broadband is working intermittently. I am trying to get it resolved as my father does not have any medium to contact other than this. Please try to resolve this as no technician from MTNL is visible in the area due to Covid (although markets are working fully)...

I am a legal professional with telephone connection number as[protected] & have been facing problem of Landline not working as well as MTNL Broadband service not working for literally more than 2 months. I have done complaint on toll free no. 1504, even visited their office at Fountain, however it seems that there is no person ready to listen and resolve my issue.
Already due to ongoing COVID 19 pandemic we are working with limited...

Regularly I'm getting this SMS from MM-ONEIND

"Dear customer, Your Desi Celeb Wallpaper service will be renewed on[protected] and you will be charged Rs5 valid for 15day. To Stop Send UNSUB BLW05 to 5202000"

I never opted for this service and deducted the unauthorized amount from my account. Can you please look into this matter to stop all illegal services which have been activated.

Thank You...

This is in reference to our number broadband number[25382451], please note that we have been a facing a problem for last 7 Months(From Feb 2020).

Our Internet line was out of order for more than 7 months. I have lodged a multiple complaint but no action taken as yet today.
Also, we are getting the bills regularly without any services and no visit from the mtnl personnel has been made so far.

I would request...

This is further to my letter dated 01.07.2020 and 13.07.2020 which is already a reminder for a call forwarding request of Tel no. 23624810, 2363589
We have visited your Idgah office 7-8 times and met the person Mr.Kunal AGM he always convinces it will be done the next day but till date nobody has come
I am very sorry to see your poor response. please expediate it is urgent. please reply soon

Dated 18.08.2020br...

Its been almost 2 months since my landline phone is dead, have given multiple complaints but till date nothing has happened. The online complaint # is 2095.
My landline # is [protected]. Mumbai....

The mobile tower in noida sec-49 near neo hospital sec -50, noida 201301 is not working properly for the past 6 months. The concerned person in the department is requested to take proper action in this regard.

Raghav singh...

I have paid rs. 1499/- on 16th august for my prepaid dolphin mobile no 99****3537 through paytm as charges for all services for one year validity.My payment reference no[protected].
My mobile still shows as "no service". I am unable to reach mtnl through reactivation no 1479134 or toll free no 1503/[protected] or [protected]. Hence i have no option but to use this forum for reactivation. My business is stalled as otp no through is not...

Paid the bills of jan, feb and march 2020, provided screenshots via mail but issue is still not resolved. Have been following up since months. No one picks up the helpline number as well. Please help...

I had purchased trump sim before 8 to 10 years in name of mrs. Madhu also after some time they demand aadhaar card xerox i provide them with proper name mrs. Madhu and also mobile no of above sim but in mtnl record there staff is enter name madahav instead of madhu and we don't
Know about this. Now they block the sim without inform us before 4 to 5 months we think it is require nano sim against this old sim so i visit bhayandar telephone...

Dear sir,
I have submitted my request for change of my landline plan for number[protected] from bb-800-8m-combo to basic plan+economy plan of rs 399, on 24/06/2020 at vashi mtnl csc. Also i have submitted the accessory (My modem) to the same office on 24/06/2020. The acknowledgement copies of both the documents are enclosed herewith.
Please be informed that inspite of my submitting the request and the accessory to mtnl csc...

Dear sir
Due to covid 19 we have not received the bills for last 4 months for the follwing
Mtnl no 22828820
Ca no [protected]
In the name of harikripa mercantile pvt limited
Request you to please send on email id [protected]@podarenterprise.com

Thanks...

This is further to my letter dated 01.07.2020 and 13.07.2020 which is already a reminder for a call forwarding request of tel no. 23624810, 2363589
We have visited idgah office 7-8 times and met the person mr. Kunal agm he always convinces it will be done the next day but till date nobody has come
I am very sorry to see your poor response. Please expediate it is urgent. Please reply soon (This is our 3rd complaint) please this...

Please remove the 2 polls of mtnl which is at our office rz. 27, subhash park extn 2, bindapur matiyala road, uttam nagar – 110059. This is causing a lot of problems in our office. There is no active connection on this pole. There is already a pole exist for mtnl just 10 m away from this pole.
Issues because of this pole:
1. Poll is front of our office.
2. Space issue as because of this only one 4 wheeler can go and...

After chasing multiple executives for 4 years, i have been harassed continiously. I face daily hardships in entry exit and parking at my home. The mtnl pole is useless and unoperatiinal since 7 years....

Prepaid sim card #[protected] got deactivated on august 2nd, 2020 without any prior intimation. This prepaid sim holds balance around rs. 143 and has been distributed this number on various critical essentials. For example gas service. Even though i was using this number on a regular basis it got deactivated after using for more than a decade. And now there's no customer service for this. Even their self service portal doesn't handle such...

Our landline nos.23213236, 23218581 and 23216796 are dead /not working. We have complaint several time to your department but no action taken till date.
We have also submitted complaint at minto road telephone exchange and one person come at our work place and said within few minutes i will set the lines right., but not came again.

It is very frustrating.

So please do the needful....