Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I, sarishta sood, a senior citizen of 116, aravalli appartment in alaknanda, kalkaji is struggling in these tough times to get my mtnl bill sorted out. My landline is[protected], heavily charged.
They have charged me unnecessarily during the last few months which in no way i can get it rectified.
I tried my best to reach out to them but its not working either!
Humble request to look into this matter and get it sorted...

No dial tone...

In my june 2020 bill an additional amount of rs. 66/- added for some misc charges. The said amount is not clear for which services they had charged....

Dear sir/madam,

My landline number[protected] is dead since a couple of months.
Due to this there has been also frequent disconnections in the broadband service.
I have also registered complaints for the same

Complaint no 5120 dt 7/6/20

Complaint no 3248 dt 1/8/2020 on self care

But no one is responding.
I kindly request you to please look in to the matter...

Sir,

I had my landline received shifting work order from february 20 but till date, not my landline, not shift and broadband bill generate from february month i hand complain also my complain no: [protected] my landline no: 28045934 but not any problem solve and bill generate every month how to i contact any person and mtnl office, not any person respond please solve as soon as possible...

I had made an online payment of rs. 882/- by hsbc credit card for phone no 28452748 on 24/07/2020 and received a message from my card provider of payment done. However no receipt has been generated by mtnl and the bill amount is still shown as pending....

Telephone no[protected]
Customer Account no- [protected]

Had complained that there is no connection of Telephone number in January 2020. Complaint number 2968.

We have called several times but no one has ever answered the calls.
We also visited MTNL Borivali office & they said it will be resolved, but still nothing is done.

I have written mails to them, but there is no response on that...

We have four land line no. 23213236, 23213420, 23218581 and 23216796.
All these phones are not working .we are facing so much problems....

Sir,

The Mtnl Telephone No 25219087 has not been working since 30.01.2020. We had sent a lot of complaint (some online and two letter offline) about our dead phone and internet not working but no action has taken yet . We went there twice and they said that we were working on this but no output from there side and they send us continuously bill of the Mtnl. When our phone and internet has not been working from 30.01.2020...

Landline not working

Sir since 1 month our mtnl landline is not working, no one is coming to attend the complaint. Please take this on priority, we are paying rent for the same but no service....

Please remove the 2 polls of mtnl which is at our office rz. 27, subhash park extn 2, bindapur matiyala road, uttam nagar – 110059. This is causing a lot of problems in our office. There is no active connection on this pole. There is already a pole exist for mtnl just 10 m away from this pole.
Issues because of this pole:
1. Poll is front of our office.
2. Space issue as because of this only one 4 wheeler can go and...

Tel. No.
1.[protected] and
2.[protected]
Period december is done at babulnath post office [authorized collection center of mtnl].
Received call for non-payment and line got disconnected also. Produced rect. Of payment and submitted letter at respective exchange of both landline.
Line got connected and started.
Online data not updated and shows as due payment
Receiving notice on mail...

Hi,

My phone is dead since 27th March 20. Every time I used to complain, it used to get marked as rectified within few hours. I complained thru selfcare and telephone on 27/3, 8/4, 14/4, 29/5, 29/5, 3/6. Finally the last complaint on 23/6 (docket no. 6586) is still open for more than a month. I was billed for the period upto 23/6 and the current bill discounts for dead phone duration post 23/6. There's no communication whatsoever...

Our telephone numbers 27694367/27640565/27601725 have not been working since 11.04.2019.

It is very shameful on the part of mtnl to keep on charging it's customers even though they have not provided any service since more than a year.

We have complained numerous times but still the phone lines are not restored till date.

Also as per your last confirmation it was stated that the bills were reversed...

I submitted a letter to mtnl, versova -
Requesting to close the services for ll no[protected] from 23-12-19.
I had submitted bank account details for online credit of security deposit to my kotak mahindra bank.

However i have yet not received the security deposit.

Please let me know when will i receive the same.

Regards,

S. A. Limaye...

My landline is dead for almost last four months. Now inspite of raising multiple complaints, nothing has been done. Why has mtnl sent me a bill and deducted from my saving bank account when they can't even keep the service running. My landline number is 23704260. Please look in this matter urgently and solve the issue....

Hi, this is subodh mittal, i want outgoing calls details for the month of may and june-2020. My mtnl land line no is 26498141. I hardly made 1 or 2 calls but they send me the bill of 465 calls, thats y i want all out going calls detail, please send it on my email - [protected]@gmail.com...

I have a shop in maker arcade, cuffe parade, mumbai 400005. Since the last two months i am going to the mtnl office at cuffe parade to hand over my surrender application. But the office is not yet open. Please let e know where i should give my application. Thanks
Pl reply on my email: [protected]@yahoo.com...

My phone is either dead and noisy every time i am complaining from four months every day but not bother mtnl employees and i have also send mail but nothing has done so far. Only sent bill every month. My wires box are broken from outside my house and these are 26 years old but they never changed. When i complaint about this next day they delete saying complaint rectify. Why i will pay monthly 300 rs. Either solve my problem and calculate...

I'm having issue while registering my sim card on network n showing problem and not able to use the sim
Please help me out cause i guess my sim card got off or something. I had also done recharge to check whether it is working or not but it successfully recharged on registered number so help me out asap.
Regards....