Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Sir

We surrender our landline phone no. 25882069 on 16/03/2019 at thane (West) lokmanya region alongwith all necessary documents

The company assure that security deposites will be return within one month
But till today we havent received security deposites

We personally met 2 to 3 times regarding this issue but every time they told to wait for some time due to fund crunch
br...

With ref to subject mention mtnl no. 26711975, connection belong to my brother who expired in september 2019 and i had submit the letter to discontinue the connection to your respective office.

I have clear all the dues for the said no immediately without any delay.

I am now totally frustrated with all this pathetic service as till date i have not received deposit refund.

Whenever i call your your...

Date 05 desember 2019
Mera telephone no. 28938995 ; docket no.6768, 4668, 9010, 3823, 9317, 1595, 1610, 5747, 5762,
Last 6 mahinese mera phone ka problem shuru hai. Sabhi jagah call kar kar ke pareshan hu. Till date tak mera phone bandh hai. Aap call kare to ring bajati hai lakin mere yaha nahi exchaing me. Log kahate hai aap hamara phone uthate kyo nahi.
Ab mera sirf internett shuru hai uski maximam speed 1mb hai....

There is a network failure and call drop or call disconnection abruptly in respect of postpaid mobile no.[protected]. Please resolve the problem. And guide what action is required to be taken from my side. My usage is very limited so suggest which plan is suitable for me. With regards, yours truly, sharad shashikant kadbane customer laalbaug mumbai-400 12...

Dear sir, madam

We hold telephone no. 26115252 and generally pay the telephone bill as soon as we get it but for the last six months, we have not received any bill. The reasons for such a delay are beyond our knowledge. We will, therefore, request you to send us the pending bill immediately and to look into the matter so that we may get the bills regularly and pay them off easily in the future.in case you send more than one...

Respected sir,
This complain is regarding telephone iron pole
Which is installed by mtnl 25 year ago and now it's in very bad condition it got rusted with damaged condition and can fall in day or two which will be a biggest threat to common people and children beacause its 17 feet long iron pole 2 ton of weight please remove it as early as possible
Rahul
Rz-8 south extension part 3 uttam nagar
The above...

This is the 6th complaint i`m making for the same cause.

An mtnl pole infront of our house (Bd 66 pitampura, delhi 110034) needs to be removed urgently. It has no active connections and is creating utmost nuisance for last 8 years. Issues faced by multiple nearby households:

1. Theft issue as this is used by thieves to reach to the balconies
2. Space issue as because of this no vehicle can go through,...

I have launched a complaint for my landline in june for getting disturbance in line however after multiple complaints through phone no one even attended the issue. I stopped paying a bill and then i started receiving collection calls to pay bill where i shared my reason of not paying a bill and this continued till nov. Finally i wrote a mail to grievance team then after 5 months it was resolved on 13th nov so next day thst is on 14th i paid...

Respected sir / madam
I would like to bring to your notice that my bussiness landline above mentioned is completly dead since 6 month whose complain no is 7884 and 8057 respectively
After many follow with agm, dgm, ed, lineman and other office only outcome received is that we have major cable faculty in your area
I wanted to know that why other landline is working in our area and my phone is dead since 6 month if...

Sir/mam,
I mrs. Prabha mathur aged 69 yrs (Senior citizen) due to personal reasons, after paying the outstanding dues against the mtnl surrendered my mtnl landline phone no.26314258 on 21.12.2018. The copy of the surrender form submitted and received by the mtnl is duly enclosed below for your perusal.
On making frequent visits to the mtnl okhla office, i was apprised that due to short staff/ staff on leave the delay is taking...

I had installed mtnl telephone. At that time rs 8000 deposit was taken and it was said that it will be given when we terminate the service. Now when we terminated the service they are telling that the amount of deposit is deducted from the bill amount partially. But when we enquire about it, people said that the amount deduct in the bill is the interest of deposit and you should get the deposit. Please help me get my refund of deposit which...

During last one month a racket of sending unsolicited smses has been received in our prepaid mobile nos.[protected] and [protected] i must state that we have not responded to the messages.. On receipt of of smses we took the matter with your call centre for redressal.

The request id nos,.in respect of mobile no [protected] are 1482215 and 1478157,
Similar request id no. For mobile no.[protected] is 1478158.
br...

I have been complaining for the past six months regarding my landline that has not been working and there is a cross connection. The complain number is 6147. Nothing has been done about it. Or even if temporary it is repaired for a day or two it stops working again. I have been paying all my mtnl bills on a regular basis. I would like a permanent solution. I have also been informed that bmc is not giving permission to put a cable how is that...

I have submitted request for shifting of my landline no.26324476 from chaitanya chsl, model town, four bunglows, andheri (West), mumbai-400 053 to 402, andheri ekta chsl, four bungloes, model town, andheri west, mumbai-400 053 (Same locality different building) in august third week in versova telephone exchange, mumbai and mtnl confirmed that work order has been issued. But till date no action has been taken by ver mtnl,

Request...

My landline phone is dead since 27th september 2009 with no dial tone. We called customer complaint, but mtnl closed the issue without solving this for docket number 198. Then i raised a new complaint on 9th october 2019 with docket number 825. Today i see online that the docket has been closed without solving the issue, and the phone is still dead. So complaint is why is the phone still dead and why is some one at mtnl closing the issue...

My landline without broadband has been dead since past three months and despite of repeated complaints, no one has bothered to even reach out to us to understand the complaint, let alone check the problem.
The landline has been repeatedly being faulty since couple of years, but now it has crossed a limit.
There is no response on complaints too....

Dophin network is not available in pitampura area since 22.9.19. Earlier to that also connectivity was bad but still could make on line payment with some difficulty. Voice communication, on line payment etc is not possible. Number of complaints have been lodged on 1503 on phone and by email but there is no service still. Even number portability is not possible in absence of mobile net work. We are being penalized for no fault of our except...

I've submitted a complaint 3 days before still no technician is there for resolve issue. After fixing everytime internet it works only for 2 days n then later internet is not working. The internet lamp is not showing in router. Technician in Uttan region, Bhayandar west is very slow handling the complaint especially Mr. Yadav. I am paying full bill every month n I get internet only for 10 days. Rest of days there is no internet lamp on wifi...

My office mtnl phone numbers 23265252 and 23271852 are not working properly since last 2 months
Even after complaining on daily basis no action has been taken
Kindly take the necessary action and do the needful
I am loosing so much of my business because these are my old numbers, using approx since last 45 years
I request you to take the matter seriously
This number is not been rectified because the...

Sir my mtnl phone and broadband are not working past 2 month i had register complaint many times but no action is taken by mtnl (Sangam vihar area) every time i register a complaints they said ok today we resolve it i also mentioned sdo about my problem they said there is some problem in underground wiring and it will take 4-5 days but it cross 15-16 days no action is taken...