Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Dear sir

With reference to my mobile no. [protected], i am not using this mobile since last almost 2 years and the same has been discontinued by mtnl also.
I received bill dated 7th aug'2019 with a total outstanding amount of rs 2461/- and the same was received by me at my address by post almost after 1 month on 4th sept'2019.

Now, as i normally do not stay at my present address, i have no need to continue the mtnl mobile any longer. Moreover, the services are already discontinued by mtnl.

I have paid the outstanding amount of rs.2461/- by netbanking from my sbi account on 5th sept'2019 (On the due date) nd the transaction reference, invoice no. & bank reference is as under:

Transaction ref: 5106342

Invoice no.[protected]

Bank ref: qsbi[protected]

In view of above, request to kindly close my account permanently for ever.

Regards

(Jeevan chandra naithani)
1003, kailash tower, kaushambi, ghaziabad, up
Pin: 201010
Contact no. (Mobile no.) : [protected]

I have complaint approx 20-30 times for not working wifi internet properly but there is no action taken by the mtnl janpath. Still waiting for service. Why should i pay the bill if i am not able to use the internet. My telephone number is 23019311 and consumer number is [protected]. If they can't resolve my problem then i want to close my wifi internet.

Hi sir,
This is to inform you that there is a pole from mtnl in front of our house which now has no active connection attached to it. The pole is touching our first floor balcony which triggers the threat of theft at our home. Secondly, our garage door does not opens as the same pole comes in its way. I would request you to please look into this matter and remove the pole as soon as possible.
Location: a-19 chanderlok street no. 1 shahdara, delhi 110032.
Thanks,
Nilakah verma
[protected]

Please remove the MTNL pole which is near our house A-21, TAJPUR VILLAGE, NEAR GURUDWARA, BADARPUR. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for MTNL just 20 m away from this pole.
Issues because of this pole:

1. Theft issue as this is used by thieves to reach to the balconies
2. Space issue as because of this no vehicle can go through, Parking issues, as there is no space left because of its wrong position.
3. There is no point of having multiple poles within such close proximity of 20 m

Residents,
ATIN TYAGI

A-21, TAJPUR VILLAGE,
NEAR GURUDWARA, BADARPUR
N.D -- 110044

Data pack of rs. 99/- was activated on 21st april 2019 (Request no. [protected]) with confirmation that the same will be deactivated after 30 days i. E. 20th may 2019, automatically. As a precaution on 21st may 2019, i called up 1503 wherein i was confirmed orally that the same will get deactivated.

I have been billed rs. 33/- for april 2019 and rs. 99/- for may 2019. Request you to credit the excess charged along with gst in next bill and confirm. I have paid bills for april n may 2019 and yet received the bill for june 2019 for rs. 117/- and july 2019 for rs. 98/-.

Request you to 1) credit the excess charged along with gst in may 2019 and 2) reverse the june 2019 and july 2019 bill and confirm immediately.

Our landline no 28908698 is non functional since the past 4 months. Various visits and contacting the officials have yielded no results. The bill is being paid regularly. Officials are not all co operative and make you run from one desk to another. This kind of treatment is not expected from them. My parents are. Old and my father is not very conversant with mobile phones. They are alone at home and in case of an emergency there is no way he can call someone.
This has been explained to the concerned officials but they are so insensitive that they havent bothered to check and resolve.
I have already exhausted 3 casual leave only to visit their office and request them to restore the connection.

Please help

Dear sir/ madam,
This is regarding our MTNL[protected] and[protected]Telephone instruments they are not working properly, There is always disturbance in the line and phone calls disconnects by its own.
We have logged a complaint in MTNL, As per MTNL technician they have checked all the connection and they said everything is ok.
As per them our both the instruments need a replacement.
For getting a new instrument we have given application on 05/12/2018 to MTNL office. we want both the instrument at a cost but till today we have not received any call from MTNL.

Kindly look into it.

Thanking you
Atul G.

From last one month I have been constantly complaining about no internet connection on my MTNL NETWORK however, I am getting messages as complaint resolved with no action being taken.
Some of my complaint numbers are 1636 and 351.
I hope this message reaches some genuine sincere officer who will help resolve my issue.
I feel helpless as the customer care is very insensitive to our problem.

My landline telephone number 26605983 is dead since july 28, 2019.
Have registered complaint 3 times as under also called mtnl number of time during this period.

Docket number - 8418 dt. 31.7.19
Docket number - 7788 dt. 07.8.19
Docket number - 3387 dt. 13.8.19

Please look into this and repair immediately

Ajay pradhan

Mobile - [protected]

Our firm name : hindustan importers corporation. Add : a/55, giriraj industrieal estate, mahakali caves road, near ahura centre, andheri (E) mum - 400093. Tel no.[protected] your net connection is closed since last 10 - 15 days. After our several complaint not response from your site. If your net connection not running properly in future we can switch connection another company.

Hello sir / madam,

I have lost my dolphin sim card (+91-[protected]) yesterday[protected] and request you to please block that sim in-order to avoid the misuse of sim by inappropriate people. I have already submitted the fir for the loss of sim. Please block this sim at the earliest possible and let us know if anything else required from my side...

I am using mtnl dolphin mobile number [protected] since 2006. I often face humiliation when people try to reach me out and find zero network. Mtnl became a dream job for people who don't want to work and enjoy the life and when mtnl faces losses, the mgmt reaches out to govt and beg for help package. Shame on you guys who are eating public's money.
If you have a little self-esteem then please work on network quality in gangotri vihar, weat ghonda, delhi-53 region. There is absolutely zero network since ages. If we can see network for 30minutes in whole day, we will be the luckiest consumer among other mtnl poor customers.
Note: first tower in screenshot is jio. Second desperate empty triangle waiting to get some coverage is mtnl.

I need the incoming call details of august month can you please send me via mail i am getting fake calls so i just need to verify it plz send me this months incoming call details including todays.[protected]
@[protected]@gmail.com plz mail it to me as soon as possible plz

[protected]
[protected]@gmail.com   replace all

Please provide incoming and outgoing call log for mtnl number 26124517. We would like to know if the phone is being misused by servants in our absence.
We are getting bill of rs.1000.00 even when the phone is not working properly. Would help if you could provided detailed bill for this landline number so that we can decide if we should continue with land line number or disconnect the same.

Thanks,
Beena

Landline not working for more than a month despite that i have received a bill for monthly rentals.
Our landline is not working since 28th june 2019, a compliant was lodged and docket no is 231, despite several complaints no positive action has been take by mtnl on the contrary i have received invoice for july 2019 charging monthly rentals, even when landline was not working for entire july 2019

Please disconnect above said postpaid dolphin no. As i have not using this no. From a long time and the related sim was also misplaced. I have to pay unnecessary bill for the mobile service which i am not using from long time and payment of bills is a financial loss to me
Please disconnect and close aforesaid mobile service to save me from paying unnecessary bills in future.

Hello team,
My father has pension account in SBI Thane main branch ( acc no [protected] ) . I lost my father on 04/12 /2018 . I have applied for family pension on name of my mother ( pension acc in same branch acc no. [protected] ) with all the required documents at Thane main branch . They told me, all documents will be transfer to belapur branch SBI on same day but again delay about 1 month don't know why . On 7th May, file transfered to belapur section . But from that date, there is no single update on that . Me and my mom regularly visit Thane main branch to take update but there is no process at all . Whole process is pathetic and very frustrating and disappointing . Please give me exact status of this condition so that it will prevent me from escalation to next level n so on. ..I have met with priti mam, Manisha madam, kamat madam n etc. From thane main branch SBI . Always I found pension account department is vacant .PFA photos for proof .I have videos also for the proof .

To,
The officer,
Mtnl,
Tis hazari
Delhi-110006

Reg:- surrender of connection - telephone no 23828597 in the name of madan lal kaim – refund of security amount.

Respected sir,

I would like to bring to your kind notice that on 07/05/2019 bearing serial no.2 an application on prescribed format along with wireless modem, pbt phone and copy of telephone bills for the month december 2018 and april 2019 for disconnecting the telephone no 23828597 was submitted to your office.

Further, my above telephone has been disconnected/closed/surrender but the security amount has not been refunded so far after adjustment of outstanding bills.

In view of above, i request you to please refund me balance of security amount after adjustment of outstanding bills if any.

I shall be much obliged.

Yours faithfully

Madan lal kaim
House no 2979 gali gai wali
Arya pura subzi mandi
Delhi 110007
Mobile [protected]

To, date: 18.07.2019
Mtnl
Telecommunications service provider
Tel. Exch., p&t colony, malaviya rd.,
Mumbai.
T:[protected]

Sub: poor broadband connection: 25614855

Dear sir/mam,
Greetings!!

Ca no: [protected]
Telephone: 25614855
Broadband tariff plan: bb-600-6m

Even though our adsl light is active, we get poor speed. We are not getting the required speed and we have made complaints several time to mtnl mumbai. Nowadays, there is frequent disconnection which happen 4- 5 times a day.

We are getting download speed of only 5mbps. They say there is problem in line, but no one comes to attend the same.

Hope people are considerate as we are paying money every month.

Thanking you
Warm regards,

Anand tibrewala / ruchika tibrewala

T: +[protected] | m: +[protected]
E: [protected]@polyplast.in

C/o anplast pvt. Ltd.
47, old ramgopal industrial estate, dr. Rp road, mulund (W), mumbai - 400080

Public grievances: sm (Admn) e-ii
6th floor, charai tel exch. Bldg., mauli mandal road, dhobi all, thane west
Tel:[protected]

Apellate authority sm (Op_e-ii)
Thane charai tel exchange, mauli mandal road, thane (W)- 400601
Tel:[protected]

Please remove the mtnl pole which is in oure-4 street no. 1 (In band gali) subhash vihar north ghonda delhi-53. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for mtnl just 10 m away from this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
2....