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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated Mar 28, 2024
Complaints 2905
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 49

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The above no. Is not a smartlhone & [protected]@5 is deducting rs 5 every 1 to 3 days without subscription. This is a fraud by mtnl.
Please see that this deduction is stopped with immediate effect & my money discredited.
Please ensure such frauds are not repeated. This is a second such instance.
If this is not rectified will take further action clear?...
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richa5989
from Mumbai, Maharashtra
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issue in bill received

Attached herewith is the letter we received from mtnl. We have been a customer of mtnl since more than 25 years and have never defaulted on our payment. We always used to receive internet bill (Around 1000) as we dint use phone to make calls. This time we received a bill close to 2000. When we enquired about this in the company, we were told that is the charge of one call made by us on toll free no of hindustan unilever which sounds very...
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Rishabh Kumar Pathak
from Lucknow, Uttar Pradesh
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misbehave by the officials of the mtnl office delhi south east zone (through sdo)

Address:New Delhi, Delhi, 110013

Dear sir,

I have applied for the transfer of mtnl landline from my one office to another office due to shifting of the office from one pace to another. On request the employee of the mtnl disconnected my call and assured me that the same shall be transferred within 2 working days but till date i. E. After expiry of 21 days they have installed the same in our office and they are denying the same on one and another pretext and...
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rprp
from Delhi, Delhi
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surrender phone but bills continue-25711444

Address:New Delhi, Delhi, 110008
Website:billpay.mtnldelhi.in

Phone no,. 25711444 has been surrendered two months ago and the last generated bill was also deposited. I am still getting the phone bills.
Please rectify your records and delete the bills/ demand raised.
Today's message
This is a new bill - tel no.[protected] bill no.- [protected] bill amt.-968 with due date - 9/29/2018.
Hope the needful shall be taken care immediately.
Regards
Punam singla...
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Suresh Arora
from Delhi, Delhi
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landline not working for around 2 years

Address:110031

This complaint is regarding mtnl landline number 22004155, which is dead for almost 2 years. Tried complaining all possible ways also informed higher management but no action has been taken till now. Everytime new excuses but no result.
We have mobile signal network issue due to which we have landline depency and mtnl people's are not doing their job. We urgently need assistance to get it fixed....
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Vishek Vats
from Noida, Uttar Pradesh
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wifi is not working from 2 weeks

Address:New Delhi, Delhi, 110085

My wifi is not working from 2 weeks, i called mtnl customer care 1000 times but no action is taken by there side, i have an unlimited data plan and its been more then 2 weeks that my wifi is not working then why should i pay the bill, this makes me believe that mtnl doing fraud with me. I want that a strict action will be taken against them. Thank you...
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smohiy810
from Noida, Uttar Pradesh
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deactivate funbazaar glamour@5

My name is mohit singh my mobile no.[protected]. I am suffering from funbazar [protected]@5 service. I did not activate this service. Company activated forcely. And they charged 5 r's beetveen every three day, s. I am suffering it for 4 month and mtnl deducted my lots of rupees. Many times i call at customer care but they people did not do anything and many time they cut my call. I send msg (Stop) to 155223 but could not get any reply mag. I am...
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Tirath pal
from Gurgaon, Haryana
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my sim has lost

Address:110003

My mobile phone pick pocket
Hello sir

My phone was stolen from lodhi road stand while travelling by tourist bus daily in same bus. Details of lost article are given below:

Date of loss : 13/09/2018
Make : samsung galaxy on5 pro

Imei no.1. [protected]

My mtnl sim number : [protected]

I request you to kindly track my phone to avoid any misuse of it and...
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alpha9999
from Mumbai, Maharashtra
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no landline connection and very low net speed

Address:400103
Website:selfcare.mtnl.net.in/mumbai/billpayment_home.aspx

Hi.

My landline has not been working now since nearly a month
My net speed low appx 512kbps whereas im on a 10mbps plan and its been a month appx
I spk to mtnl field work official who inspect the mtnl box located in our location and they have mentioned its a cable fault and unsure on when it will be fixed..
I am not able to recv calls on my landline and due to low speed i have to spend more money on electric...
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Dippy Singh
from Gurgaon, Haryana
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removal of mtnl pole

Please remove the mtnl pole which is in front of our Tp-116, Tp-119, Tp-120, Tp-124, pitam pura, delhi -88. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for mtnl just 20 m away from this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
2. Theft...
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viyal
from Mumbai, Maharashtra
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landline telephone not working

Tel. No. 24034166
No. 2880/210, sector 2
Antop hill, mumbai - 400 037

Complaint was registered on 4th aug., 2018 and the complaint no. Is 7952,

Reminded over telephone at least 5 times and says cable fault and will be done shortly. Still there is no sign of rectifying the problem.

Kindly do the needful to get the phone line activated at the earliest.
Thanks & regards, br...
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Avi1801
from MUMBAI, Maharashtra
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mtnl mumbai worst customer care

Address:Mumbai City, Maharashtra, 400089
Website:www.mtnlmumbai.in

CA no. [protected] My Internet is not working from last 1 month. Every time a put up a complaint I get one message that my problem is solved but actually it is not. From last 1 month daily I m putting queries that my broad band is not working and I m getting message that problem is solved.(But it is not) Recently some enginners have visited my home and asked me to convert account into safe custody mode by calling the customer care. On customer...
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Dr V K Rohatgi
from New Delhi, Delhi
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unethical & cheating

Address:New Delhi, Delhi

It is a matter of great concern that there have been no fair & honest dealings in matters like fault repair, broad band/internet & related services for the last several years. There have been instances of frequent cable thefts leading to surprisingly unusual longer delays in restoring the services back to normalcy that too at the cost of harassment & inconveniences. Despite all this, there have been complete denial in some cases & partial...
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soumya aggarwal
from Delhi, Delhi
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dead phone and wifi down

Address:New Delhi, Delhi, 110085

It has been more than a week since the phone is dead. We are facing a lot of problem due to this. We have tried to lodge complaint 100 times but it has proved to be futile. Nobody has responded to our complaint. Very disappointing service. We have been using mtnl from the past 5-6 years and this problem is still taking so much time to be resolved. If you are unable to act to our grievance kindly tell so that we can shift to some other connection....
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Vilas Chaubal
from Mumbai, Maharashtra
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no network on dolphin services

Address:Mumbai City, Maharashtra, 400104

Location - Mahindra Gardens, S V Road, Goregaon (west).
No network in our premises for MTNL Dolphin/Garuda/Trump for past several days. Complaints have been made from time to time but no improvement. All the residents in our builfing and area are suffering. Please look into on priority.
Hope, the action will be taken promptly.

Contact Tel No.[protected]...
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rpsingh100
from Mumbai, Maharashtra
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dolphin poor connectivity network or no network, frequent call drop

Address:Mumbai City, Maharashtra, 400094
Website:Dolphin network

I am staying anushakti nagar, ragamala complex, barc, mumbai 400094.
I am facing frequent mtnl dolphin call drop or no network connectivity for last two years. Two years back, there was no such problem. I had made many complaints to mtnl without any improvement in network coverage. I am not alone, facing this problem but whole ragamala complex of anushakti nagar are facing this problem. Mtnl does not respond to our complaint....
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vps1951
from Delhi, Delhi
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change of plan and excess bill for july, 2018

Address:New Delhi, Delhi, 110052

The general manager
Mtnl, rohini zone
Delhi

Dear sir.

Sub: my land line no.27306216 – change of plan to rs.250/- meant for senior citizens and simultaneously dis-connection of broad band on this number

In connection with above, i would like to draw your kind attention as under:

1. I got my broad band disconnected w. E. F. 28.06.2018 vide my request letter dated 28.06.2018...
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harjeetsing
from Delhi, Delhi
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internet speed is zero

Address:New Delhi, Delhi
Website:MTNL

Our broadband speed is very minimum... Please take action-telephone no[protected].. I complain to cmd one thousand times in 5 years. Result is zero. I complain to gm office of mtnl trans yamuna area. Complain to ed — mtnl=khurshad lal bhawan, i even complain to cmd — mtnl delhi. Further more i also complain to mantri ji-sh-manoj sinha, secretory sushree — aruna and dot cvo=mr-akhiya. They all global sitter....
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Vikas More 695@ gmail.com
from Mumbai, Maharashtra
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cashless mediclaim

Address:Thane, Maharashtra
Website:vikas more [email protected]

I am 69 old i have very seek to will
Going shridevi hospitel kalyan west but you are executive say that not clime pass to you but why iam what very cidyase to you are chake thise reporte i am not pay this mony for hospitel to please help me iam not descharing hospital to you give to my medeclaim my policy-[protected]c10 my mobile no - [protected] but you not helep iam not descharhing i live thise hospitel not help to my back ground so...
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ramechander
from Delhi, Delhi
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landline telephone bill

Address:New Delhi, Delhi

Sir,
I got my landline telephone number number[protected]Consumer number [protected]) disconnected on 07.07.2018 and paid the upto date dues amounting to rs.1500/- (Rupees one thousand and five hundred only) vide demand note no. 1693866 dated 07-july-2018. However received telephone bill invoice no. Mtdl[protected] dated 08.07.2018 amounting to rs.943/- payable by 30.07.2018. Please resolve the issue....
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