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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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1.6

Updated: Apr 13, 2025

Complaints 2912

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930

Unresolved

1982

So far, so good. Mahanagar Telephone Nigam [MTNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Mahanagar Telephone Nigam [MTNL] will keep up the work and continue to help more customers with their concerns even better 🤝

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Mahanagar Telephone Nigam [MTNL]

Recently resolved complaints

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Not receiving/ Stopped receiving my Telephone Bills on my registered e-mail

Not receiving MTNL bills at my registered email for the last 3 months

Amount deducted from bank, and Prepaid mobile recharge failed

MTNL Landline Complaint not being attended from 7 months

Balanced deduction through various plans which were not subscribed !

Most useful reviews

sms service not working

MTNL dolphin network problem

Refund of security Deposit

Refund of Telephone Deposit

Surrender of landline and broadband connection

SMS can't send & receive also call can't make & getting from MTNL sim card

Featured stories

Refund security against my landline no 22076692 or ca no 2073081660

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 5

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Address: E-332 Ground Floor, Nirman Vihar, Delhi 110092

Telephone has not been working for over five months yet Bills for usage is being received. Why should I pay for a non existent service?
CA No [protected].
Individual telephone.
Initially SDO said it would take a month to rectify as Jal Board had dug up some cable. Now the SDO does not answer calls. Actually no one in MTNL does.
Resolution Requested: 1. All bills initiated when telephone has not been working be...

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Address: Thane (West)

The number does not have a dial tone; the number isn't working....

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Address: Flat 564, C-8, Sector 8, Rohini, Delhi 110085

The above landline is non-functional (dead) since the last 6 months' Repeated complaints on 198 has not yielded any result. Kindly do the needful and oblige...

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Address: Mumbai

This is in reference to my telephone connection no.
25913908 which has been surrendered on 24th June 2019. I have also
returned my instrument and there is no bill pending. I have not
received my deposit even after 1184 days...

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Address: Flat No. 16, Vyas Kunj, Sector-11, Pocket-2, Dwarka, New Delhi

There is no network signals in Dwarka (Vyas Kunj, Sector-11, Pocket-2) for the last 15 days. As a result I am unable to make calls or receive messages. Please help in getting this problem resolved on priority.
Thanks
RC Arora...

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I have applied for disconnection of mtnl landline number in the month of december 2021 and submitted all the required documents & cancelled cheque as required to concerned authorities but till date i have not received any refund form mtnl.

Arvin gigoo
telephone no. 26102857
ca no. [protected]...

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Address: Curry road zone 2

Hi

My telephone 24712278
WHY IS MTNL PROMPT IN SENDING BILL BUT WHEN U COMPLAIN it fells on deaf ears LINE is DEAD since 14 DAYS STILL NOT FIXED .

my docket number is Docket No: 4982

Curry road exchange is my exchange

Mtnl Broadband not working since 2 weeks 24712278

My line till this date is dead...

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Address: WZ-501, STREET NO-17, SADH NAGAR, PALAM COLONY

Website: MTNL, DWARKA SECTOR-6

Sir,
I want to draw your kind attention that I am residing at H.NO-501(Ist floor), Street no-17, sadh nagar, palam colony, new delhi-110045 and an idly pole of MTNL (not in use) in deteriorated condition is upright near the wall of my house, which approaches near the railing of Ist floor of my residence. Recently, in the night, an known person tried to climb over to my Ist floor gallery for ill motive or theft through this pole. It...

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I'm not receiving network on my MTNL sim. This has become a pain now. I also purchased a new sim but the problem is still not resolved. I'm still facing network problems there is No Network available whenever I'm willing to call someone. I'm fed up by the service that I'm getting. This is the worst service anyone can get. What I'm supposed to do when I need to call someone in an emergency.
I request you to look after and resolve my...

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Address: J&k 17 Laxmi Nagar

20/05/2022 2022 se mera phone chal Nahin raha hai ded Ho Rakha hai बार-बार complaint karte Hain to aapke computer se yahi bola jata hai ki already aapki complaint darj hai 4 mahine Ho Gaye...

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Address: RZ T NEAR SHIMLA SWEET SHOP AND GUFA WALA MANDIR DAYAL PARK WEST SAGRPUR NEW DELHI 46

Dear Sir

We resident of Dayal Park west sagrpur new delhi have number o[censored]nused iron poles in our area due to which many of the street people have increase or built unauthored area in road along the side of pole which causes traffic jam and causes accidents also.

These unused poles are big loss to the department in sense of scrap and amount.

If these unused wasted poles were collected from the...

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The General Manager,
MTNL DELHI

ADVERTISEMENTS:

Dear Sir,

I want to bring to your kind notice the unsatisfactory working of our (Telephone No.)[protected] & [protected]. We have lodged a number of complaints but to no avail. It has not been working properly for the last one month. Either the phone becomes dead or otherwise it works one way only. So, we are facing a number of problems resulting...

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Sub: Landline No.-[protected] & [protected] is dead.
This is bringing to your notice that landline numbers mentioned in subject line is not working i.e. dead since last 4 months, we have lodge complaint but no heed is paid to our complaint, (last complaint no.85 & 87 11 May 2022 ).Our number is completely dead and due to which we are facing serious issues of communication break with client's which lead to business loss.
br...

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Address: Flat 760, 739 Sector 19, Pocket 3, Akshardham Apartmant, Dwarka

Please remove the mtnl pole which is in flat number 760 and 739 . This is causing a lot of problems in our street There is no active connection on this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators.
2. Theft issue as this is used by thieves to reach to the balconies.
3. Space issue 4 wheeler can go and causes...

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Address: H-80, Street No 2, Garwali Mohalla, Laxmi Nagar, Delhi-110092

Dear Sir/Madam

This is with reference to your MTNL pole which is in front of my gate due to which many issues going on. My car hit many times while parking inside my house premises. It is also very dangerous as it may become a source for thieves via balcony

I eagerly request you again please remove the pole or shift somewhere else on urgent basis.

My address is as below.

Ashish Gargbr...

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Address: Sector 19, Pocket 3, Akshardham Apartmant, Dwarka

Please remove the mtnl pole which is in our flat number 760. This is causing a lot of problems in our street There is no active connection on this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators.
2. Theft issue as this is used by thieves to reach to the balconies.
3. Space issue 4 wheeler can go and causes jam...

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Address: Prabhadevi Telephone Exchange, Mumbai 400028

Sir/Madam
I had in our residence in Mumbai an MTNL land telephone connection with No 24376409. In June 2019 I surrendered this telephone connection, by making an application in a prescribed form to Prabhadevi Telephone Exchange Mumbai. My telephone connection was cut within 3 days.

But till today I have not received from MTNL the Security Deposit paid by me for the telephone connection. My request is that this Security...

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Address: Saimla

Reactivate my account phone pe account...

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Website: mtnldelhi.in

My name is jayant Kumar & I lived in dass garden baporla vihar najafgarh new delhi past 1 week there is no network coverage in my area & i can not make phone call any where & can't use internet in my phone.
kindly resolved my problem as soon as possible.
Thankyou
Jayant Kumar...

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Address: C/303 raj palace samarth nagar majaswadi jog east Mumbai -60

On 19 June 2022 my mom got a call from.a number got a call from this number 91 [protected] on Sunday that there is KYC left on my sim card of mtnl . I said okay bcoz now my card Is of Airtel we have change the company but the number is same ..they said plzz pay rs 10 after that there will be no issue...i paid it and after 1 min from my account Rs 8000 amount have been removed ...transacted what should I do now...
After that they were...

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