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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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Unresolved
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 50

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R
ramechander
from Delhi, Delhi
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landline telephone bill

Address:New Delhi, Delhi

Sir,
I got my landline telephone number number[protected]Consumer number [protected]) disconnected on 07.07.2018 and paid the upto date dues amounting to rs.1500/- (Rupees one thousand and five hundred only) vide demand note no. 1693866 dated 07-july-2018. However received telephone bill invoice no. Mtdl[protected] dated 08.07.2018 amounting to rs.943/- payable by 30.07.2018. Please resolve the issue....
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A
Antoinette Dass
from Mumbai, Maharashtra
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mtnl internet not working since past 6 weeks

Address:4000052
Website:MTNL Broadband internet services

Mtnl broadband internet on line no. 26040417 has not been functioning since past 6 weeks. Several reminders have failed. No action taken till date.
Mr. Shigvam mobile no.[protected] in charge of our locations has not been attending to our complaints nor offering any service. Informed mr. Shigvam's boss at mtnl khar service centre. Till date no action taken....
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A
aditi more
from Mumbai, Maharashtra
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funbazaar service activated without permission

Address:Mumbai City, Maharashtra

I had not subscribed for the service of mtnl funbazaar of ₹5/3days. They are deducting money from my account every day... My account is left with no balance... Please do the needful... I have also complaint for the same in mtnl customer care but i don't think they will respond.. I want my money back... Since june 2018 they r deducting ₹5 from my mobile no... I have seen similar complaints submitted to you on the same matter... I want...
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V
Vcs Nair
from Delhi, Delhi
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rent charged for the period not working- 22580107

Address:110095

On 01.07.2018, I have made telephone complaint for not working under docket no.16 (whereas it was not working since 26.06.2018 - made complaints twice, but they themself cleared without making any confirmation from me or without set right my phone for use).

On 20.07.2018 at 13.35, I have taken the status the complaint and till that date, it was not cleared ( print out taken attached).

Writing this complaint,...
+2 photos
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Address:Mumbai City, Maharashtra, 400 706

It seems to be like getting a lottery to get mtnl both land line and broad band mtnl complaint numbers 1500 and 1504. Really it is a punishment for the innocent customers. I tried and wasted half hour two three days to book my complaint but of no use. Worst scenario is forcibly enforcing advertisement so irritating both in hindi and marathi to a customer who is in no mood or time to hear such non sense advertisements since the priority is...
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G
Geetika Chadha
from Gurgaon, Haryana
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repeat problems with mtnl broadband services

Address:New Delhi, Delhi, 110052

I am very sick of complaining about broadband connection i am using. Every month the internet connection gets down for 10-15 days. We keep on complaining on numbers like 1504, 198, 197, 1130 etc. Even sometimes we submit our complaints to gm but the problem remains same.

Apart from this, the speed of the connection is very slow. Certain applications like whatsapp, amazon etc also doesnt works in mtnl connection.
br...
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Dear sir,

Please refer to my earlier complaint for excess charging for calls not made by me since mar 2018, no action has been taken so far to rectify the bills and refund me the amount charged for it.

Details summary of bills, amount extra charged are placed below

Account no :[protected]
Invoice period : 01-mar-18 to 31-mar-18
Itemised details-vas
Others
Sno date time...
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P
Pruthvish Shukla
from Mumbai, Maharashtra
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landline number not working.

Address:Mumbai City, Maharashtra, 400036

Dear concern,

This is a severe complaint against telecom service provider mtnl in mumbai.

I am the user of mtnl landline number. The number is not working since past more than 2 weeks.

My primary concern is that no one is taking responsible action from mtnl regional office (Mumbai).

Kindly provide me the responsible feedback.

Regards,

Parth....
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D
dochhu1
from Mumbai, Maharashtra
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telephone line dead from last 6 months

Address:400086

Dear sir / madam
I am mr. Lawrence dsouza and i am parcel blind handicap person. I have your mtnl landline number 25152660 from more then 10 years. But from 6 months my telephone line is not working. So many online complaints i registered on mtnl online complaint portal, after i personally visited mtnl qcs / dgm and other related officers. And so many talk with ghtakopar mtnl general manager on phone. Simply giving only promises. Mtnl...
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G
Gursharan Singh Jubbal
from Noida, Uttar Pradesh
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telephone no 01128113445 not working from last 3 months

Address:New Delhi, Delhi, 110064

Above said telephone was not working from last 3 months and I am making the payment also up to date when I camplate regarding it I get a message that telephone was disconnect due to non payment last month I was written a mail also that please disconnect my telephone permanently unnecessarily I am making the payment without using it service of Mtnl is so poor that there is no use of continue it there is no dues left or if there is any due...
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U
Umakantmtnl
from Pune, Maharashtra
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deactivated funbazaar glamour@5 service

Address:110092

My name is Umakant Gupta my mobile no is [protected]. I am suffering from funbazar [protected]@5 service. I did not activate this service. Company activated forcibly. And they are charging Rs 5 between every three days. I have been suffering it for past 2 months and MTNL has deducted my lots of rupees.
Multiple times I called at customer care, but they people did not do anything and many times they cut my call. I send MSG (Stop) to 155223...
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K
krushnaa
from Mumbai, Maharashtra
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refusal to refund my security deposit

Yesterday i surrendered my landline. I had paid a security deposit of rs 8000/ on 06/12/89 under oyt category. The company instead of refunding took a voluntary deposit from me saying i owe the company money. I have settled all dues, paid the bill too.
I want them to refund the security deposit with them. Igave them all details they need.
Please help as ₹8000/ is a big amount....
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9
9968269507
from Delhi, Delhi
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receiving of wrong address receipt

Address:New Delhi, Delhi, 110001

I am having mob no. [protected] of dolphin. I pay online for the last 3 months. My address is block-a-5/2, peshwa road, new delhi. After payment online i get wrong addressed receipt for the last 3 month.
It is requested that the above anomaly may be rectified immediately, so that i can receive correct addressed receipt.

I went mtnl office yesterday to lodge complaint. The officials said that it will be rectified at accounts...
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A
Abhishek Ranjit
from Mumbai, Maharashtra
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instrument replacement

Address:Mumbai City, Maharashtra, 400053
Website:MTNL instrument complaints

Hi this is regarding our faulty landline instrument. Our land line number is 26370198. The customers name is mr yogesh ranjit.. The keypad on the instrument is not working at all and because of this we can't make any outgoing calls just receive incoming calls. Kindly i would like ur'll to please replace the old instrument for a new one as soon as possible. If possible please let me know or please contact me on mobile number [protected] when...
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P
Pak02
from Mumbai, Maharashtra
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home broadband not functioning

Address:Mumbai City, Maharashtra, 400065

I am a resident of goregaon east and i have been facing severe connectivity issues for the past three months.. There is connection drop to every 3-5 mins. I keep calling the mtnl customer service and all they say is their representative will visit today. The service is pathetic. I pay 2000 per month and i get horrible service. This has to be taken seriously. My money is all getting wasted in such a horrible connection... Mtnl being a government...
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R
Raju Loke
from Mumbai, Maharashtra
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200 recharge failed /

Transaction failed Rs.200 Not yet recharge or monkey refunded .following details of transaction
Thank you. Your payment has been successfully received with the following details. Please quote your Transaction ID for any queries relating to this request.
Payment Status. SUCCESS
Transaction ID NCTR[protected]
Transaction Date and Time [protected]:43:13
Your Region Delhi
Your Mobile No. [protected]br...
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J
Jatin Manchanda
from Mumbai, Maharashtra
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removing of no use telephone pole in front of my house

Address:New Delhi, Delhi, 110034

Dear authority,
This is to inform you that there is a telephone pole in front of house which is of no use . It is causing a lot parking problem of my vehicle. Also raised a complaint by my father in local office but no use, So I request you to remove or relocate this telephone pole from in front of my house.
For this, I will be very thankful to you.

Jatin Manchanda
'+91-[protected]
BD 66 PitamPura,...
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Address:New Delhi, Delhi, 110007
Website:COMPLAING ABOUT NON WORKING OF MY LANDLINE NO - 011 23853208 IN DELHI

Sir,
My landline No[protected] is not working satisfactorily for the last 2 or 3 months as murmuring sound in coming in receiver always and we are not in a position to talk any one . Many times your line man comes and attend the complaints but I think there is any problem in connection which needs attention of any higher grade officer who could attend the same in a technical manner.
Sir, I still hope that someone will definitely...
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R
ranakoti
from Delhi, Delhi
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internet issues

Address:New Delhi, Delhi, 110064

I am having issues from last 3 weeks, sent multiple emails to GM etc, complaint via phone, app, all done, but no one is helping. I am paying for 8mbps plan, but they always cap the speed at 4 mbps or 512 kbps. which is really frustrating. whenever you call they say, the wire will not support 8mbps so pay for 8 mbps and we will provide 4 mbps, wherein 8 mbps speed was working fine for 1.5 years without issues.
its really frustrating...
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E
egghead
from New Delhi, Delhi
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vas charges continue to be levied-mtnl dolphin no.: 9868244576

Address:New Delhi, Delhi, 110091
Website:MTNL

I have spoken on MTNL No.: 1503, written emails to [protected]@bol.net.in & [protected]@bol.net.in regarding stoppage of VAS & & I spoke to Shri B.K. Jha (No.: [protected]) also on 13 July, 18. He asked me to dial 155223. I told him this call goes to Reliance from my Dolphin No. & the SMS 'STOP' also goes to Reliance. SMS was not delivered & no body picks up the telephone. Mr. Jha just disconnected his phone & did not pick up the receiver, when I dialed...
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