Claimed

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
Resolved
930
Unresolved
1976
Quick Links
Statistics
Share
Contacts

File a complaint to Mahanagar Telephone Nigam [MTNL]

Having problems with Mahanagar Telephone Nigam [MTNL]?

File a complaint and get it resolved by Mahanagar Telephone Nigam [MTNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Please remove the mtnl pole which is in our house no - 338 hari nagar ashram, new delhi 110014. This is causing a lot of problems in our society. There is 2-3 active connection on this pole. There is already a pole exist for mtnl just 20 m away from this pole.
Issues because of this pole:
1. Space issue as because of this only wheeler can go and causes jam and fights
2. Parking issues, as there is no space left because...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nita Ragji
from Ahmedabad, Gujarat
Report
Copy

deactivate funbazaar glamour @5 service

Address:Mumbai City, Maharashtra, 400069

My name is Nita my mobile no.[[protected]].
I am suffering from funbazar [protected]@5 service. I did not activate this service. Company activated forcely. And they charged 5 r's between every three day, s. I am suffering it for 8 month and mtnl deducted my lots of rupees. Many times i call at customer care but they people did not do anything and many time they cut my call. I send msg (Stop) to 155223 but could not get any reply mag. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shankargr1
from Mumbai, Maharashtra
Report
Copy

landline and broadband

Address:Mumbai City, Maharashtra, 400051

My Landline and Broadband line is totally not working 26570898 from 20th March to till date, whenever I raise a complaint on BroadBand or landline my complaint number gets lapsed without sorting the issue, my area lineman (technicians) whoever comes really unskilled and don't about to do anything and a big Kaamchor who never comea and resolve issues.Several time I visited the MTNL office in Bandra West, Mumbai-51, their is knowone who care...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
v k saxena
from New Delhi, Delhi
Report
Copy

wrong billing

Address:110059

My land line no. is 25333104 and CA no. [protected] and bill no. MTDL[protected] dated 09/05/18. in the name of Vinod Kumar Saxena. has charged Rs. 900 as miscellaneous charges while I have not availed any other services except telephone call.
may be it is internet accessories charges which has been charged when not deposited it. But it has been deposited by us in last week of May 2017.

may be it is entered in system...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manishgola
from Noida, Uttar Pradesh
Report
Copy

refund my security deposit

Address:110092

My name is alok kumar r/o h. No. A-330 flat no. 6 second floor budha marg, mandawali delhi-110092. Shadinagar, railway road, azadpur, delhi-110033. My tel no was 22472102, i had surrendered mtnl landline after paying all the outstanding amount on 16th march 2018 and i have been told that refund cheque/dd wil be sent to my address. But i didn't receive any dd from them. I request concerned department to look in to matter and send me the dd...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kilitch
from Delhi, Delhi
Report
Copy

mtnl point 2 point leased line not working

Address:Mumbai City, Maharashtra, 400022

Dear Team,

Kindly inform you that last two day MTNL Point 2 Point Connectivity Not working
Please need full as soon as possible
LCID :- [protected]
M4-SION-20174-RBL

Docket Number : 50453

Thanks & regards,
Sagar Devlekar,
IT Officer
KILITCH HEALTHCARE INDIA LTD.
Formerly known as NBZ Pharma Ltd.
902-B, Godrej Coliseum, Behind Everard...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijkum
from Gurgaon, Haryana
Report
Copy

tel no: 26241979- delhi - wrong billing

Address:New Delhi, Delhi, 110048

I have received the new bill from 1st to 30th april by email yesterday. We have been out of delhi for about 15 days in the month of april and the telephone hasn't been used. Therefore it is impossible to do 287 metered calls as mentioned in the bill. I have always promptly paid my bills and would like to continue to do so. But i am unable to pay for the calls which haven't been made by us. Please correct bill to enable me to settle the bill....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Ojaswee Agrawal
from Noida, Uttar Pradesh
Report
Copy

broadband not working for over 2 weeks

I have been trying to resolve my broadband problem for over 2 weeks and have not received any solution or response to the problem. My internet is not working for weeks and i do not like to compromise with my work.

The lady employees at mtnl customer care service are highly ill-mannered and unethical. They do not address our querries and have the audacity to hang up calls in the middle of the conversation. Everytime i call on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santosh Indulkar
from Mumbai, Maharashtra
Report
Copy

network issue

Address:Mumbai City, Maharashtra, 400094

I have mtnl dolphin pre-paid connection. For the last few days i am facing a strange problem with my mobile in anushaktinagar (400094) area of mumbai. I am unable to receive or sent any call from my mobile. I tried to check whether there is any problem with my mobile, i tried my phone in my work place at vashi (Navi mumbai), there it worked properly. What's the problem in anushaktinagar area....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mudasir Rauf
from Mumbai, Maharashtra
Report
Copy

pathetic customer service

Address:Mumbai City, Maharashtra, 400072

Hi, my mtnl (Mumbai) telephone (Number[protected] has been out of order for the last 16 days. I have lodged online complaint thrice and even i have lodged complaint by calling there call centers - nothing happened. Even the officers are not responding (Mr. Yadav [protected]). Where do we go as customers i registered a complaint that my phone line was not clear on the 4th of this month. But till now no action has been taken on that complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sm1944
from Delhi, Delhi
Report
Copy

landline bill for the month of feb.2018 paid twice

By an oversight i had paid my landline bill of mtnl delhi for the month of feb.2018 twice. I find that the excess amount so paid has not been adjusted in the next bills for the months of march 2018 as well as april 2018 despite my repeated requests. As such it is requested that the excess amount so paid may please be got adjusted to wards the bill for the month of april 2018....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shruti saji
from Gudalur, Tamil Nadu
Report
Copy

I am complaining against mtnl customer service employers

Address:New Delhi, Delhi, 110003
Website:MTNL

I have been trying to get resolution to my MTNL broadband wifi problem for over the months. Wifi works very rarely and paying monthly above 1000rs.

The most important thing is lady employees who are employed by MTNL call centre were extremely rude and uncultured . When I asked a question, they just kept hanging up. So many times I noticed that they are taking these problems as funny. On one such call, one operator (lady) registered...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajan Ghadge
from Mumbai, Maharashtra
Report
Copy

not accepting our surrender letter

Address:Mumbai City, Maharashtra, 400059

Dear sir,

As we have shifted our office, we would like to surrender our telephone no. 28507565/66.

But when we went to your versova telephone exchange, they didn't accept the payment or was not willing to take our application and told us to submit it to marol telephone exchange.

We went to marol telephone exchange and after clearing the due, we went to submit the application for surrender of our...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
sangeeta2410
from Mumbai, Maharashtra
Report
Copy

replacement of telephone instrument

Address:Mumbai City, Maharashtra, 400030

Phone — instument out of order
This is to inform you that our telephone[protected] is not functioning for last 15 days, please ratify the problem and do the needful.

Thanking you,

Yours faithfully,

(Sangeeta chavan)
Tel no. 24372183,
20/j, kisan bhadari chawl, room no, 6, near sai mandir,
Shri ram lane, opp: worli fort, worli village,
Mumbai - 400 030....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Mukesh Bhansali
from Delhi, Delhi
Report
Copy

dead phone from 7 months

Address:New Delhi, Delhi, 110031

My mtnl number is 22074150 .I registered complain on 1/9/2018.Docket no is 573.till now on 28 March the problem is not solved.plz why the mtnl application is not perfect and I think government servant don't done there work properly.so long time the complain not done.i even call to customer care.but the problem not solved.plz do it urgent lu
Thank u...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110087
Website:Funbazaar Glamour@5

Dear customer care officer
My name is vineet bahri. I am fad-up with funbazar [protected]@5 service. My mobile no. Is [protected]. I never subscribed this service but i don't know how company activated this.
They charge rs.5/- every alternative day. I am suffering it for one year. I came to know only few days back when i notice that rs. 5 /- is being deducted from my account without using it. Many times i call at customer care (155223)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:180.179.164.56/c/m/md/vod/?i=ZjV4VCtweWhpaXhmMHNwdnR0OUdBdz09

My name is vineet bahri. I am fad-up with funbazar [protected]@5 service. I never subscribed this service but i don't know how company activated this.
They charge rs.5/- every alternative day. I am suffering it for one year. I came to know only few days back when i notice that rs. 5 /- is being deducted from my account without using it. Many times i call at customer care but they people did not do anything and many time they cut my call....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mphani159
from Mumbai, Maharashtra
Report
Copy

frequent breakdown of telephone and broadband

Address:Raigad, Maharashtra, 400704

There have been several instances where mtnl broadband services brokedown in uran taluk, raighad district - 400704.

Details of my phone number is as follows:-

Ph: 27221115
Name : phani sushanth
Organisation : indian navy

Recently there is no broadband connectivity for past two weeks. Frequent breakdowns have become a routine.

This is very frustrating to people in uran...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
ermanigupt
from Delhi, Delhi
Report
Copy

remove mtnl pole in front of house

Please remove the mtnl pole which is in our e-17/6, krishna nagar, delhi -51. This is causing a lot of problems in our society. There is no active connection on this pole. There is already a pole exist for mtnl just 20 m away from this pole.
Issues because of this pole:
1. Fire threatning because of clutter of cables on this pole which is used by local cable and broadband operators
2. Theft issue as this is used by...
Helpful
9 other people found this review helpful
9 found this helpful
3 Comments
Report
Copy
M
Maya Capital
from Noida, Uttar Pradesh
Report
Copy

disconnection of broadband services

Address:New Delhi, Delhi, 110017

We at Maya Capital Advisors Pvt Ltd are using the Broadband connection. Our Landline No. is 26516517. Address is 97(i), 2nd floor, Adchini, New Delhi. We got the connection in October 2017. From day one the phone is giving problem and there is so much of noise. Ist 15 days there was cable problem and our phone did;t work. Made so many complaints but the noise still persists. Can;'t use the phone and because of this broadband services are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy