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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Apr 26, 2024
Complaints 2906
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930
Unresolved
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 53

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N
ncp@123
from Delhi, Delhi
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to resume mtnl services

Address:New Delhi, Delhi, 110023
Website:MTNL services

My dolphin mob no[protected] was disabled from 13/03/2018 onward, i was trying to contact with customer care no.1503 but could not succeed kindly resume the services with immediately or how i can resume it through online or through sms kindly info i am very unsatisfied with the services is provided the mtnl department and their customer care no. Is not functioning at all and their customer is compelled to port their operators
Mail...
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S
seemant deshwal
from Delhi, Delhi
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broadband speed issue

Address:New Delhi, Delhi, 110042

We have taken a connection of 8mbps with unlimited data from MTNL delhi. From last one month we are receiving only 1mbps speed. I have raised complaint several times but issue is not been resolved. We contacted Rajpat first with our problem his contact is [protected] the person who resolve speed issue, but later he stopped answering the call. Raised issue on 27th January 2018 with Rajpat. Than he stopped answering the call. Somehow got the...
+1 photos
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Address:Mumbai City, Maharashtra, 400052
Website:MTNL

Respected sir /madam,

The phone line 26041412 is not working since yesterday. We are getting message that we have not paid the bill, whereas if you check we have made the last payment on 27 jan 2018 which was before the due date and for the current month the due date is 28 feb 2018. We have received the bill yesterday from mtnl.
Don't find any reason for you to disconnect the line. Every month we have to give a written...
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D
Dinesh.khurana86
from Noida, Uttar Pradesh
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fraud of rs 3300 against wifi connection

Address:110006

On 10 feb 2018 mr pankaj the distributor of mtnl broadband contact me through just dial n tell me about the coriolanus plans of mtnl broadband.

After booking i had paid 3300 rs against broadband connection with receipt and since now his number is not reachable and mtnl refuse to accept this type of distributor.

So kindle plz help me out to get my money back n found this fraud person....
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I
I Am Chintu
from Noida, Uttar Pradesh
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mtnl

Address:New Delhi, Delhi, 110044
Website:mtnl boardband

There is huge dropback in having mtnl broadband connection for your home or work space. Most of the time link is not available and if available it mostly shows dns server error. And when you mostly require the service you will get irritated by their poor service and wish to get rid of this mistake of your life. You may also go for private broadband service like airtel, vodafone, (Avoid trikona - worst speed and service) etc. Mtnl for disconnection...
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J
jchatvj
from Delhi, Delhi
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stop making payment to md-oneindia

Address:New Delhi, Delhi, 110054

I, john chathanatt,, am a prepaid subscriber of trump mobile telephone service of mtnl delhi. My telephone number is [protected].

Md-oneind are charging me rs.5 for 5 days.
This is the message constantly coming to me,
“dear customer, your desi celeb wallpaper service will be renewed on[protected] and you will be charged rs5 valid for 5 day. To stop send unsub blwd05 to 52020.”
I never subscribed for...
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Address:New Delhi, Delhi, 110007

I sandeep narula is using mtnl broadband services by pnone number 23824190. I want to discontinue my broadband\landline services provided by mtnl for above mention telephone number as we are not able to connect to wifi connection as it is always not accessable or disconnected. So i request you to please discontinue our connection from now on also we have payed all over dues till now
Thank you.

[protected]
Sandeep...
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J
Jagdish Manolia
from Delhi, Delhi
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phone is dead but bill is coming again and again

Hello,
I am jagdish chand. I am trying to explain you that your telephone service is not working well. The service of the telephone is very poor from 16/may to till now and because of that confusion we have paid the bill of august in extra while the telephone was not working. So i want that please you do not send the bill again and again and settle down my account....
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C
Cmdesarangi
from Bhubaneshwar, Odisha
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sim card

Address:Khordha, Odisha, 751024

My mahanagar telephone nigam ltd mumbai sim card that was issued about 10 years back is not working. I do not remember the sim card nnumber but have the cell no. Last time i used the sim card was a month back. Kindly advise the procedure i should follow. I was issued the card at mumbai and i shuttle between mumbai and bhubaneshwar. Presently i am at bhubaneshwar....
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Address:Mumbai City, Maharashtra, 400070
Website:MTNL mumbai

Our telephone number 25035630 is dead since last 15 days and we have put complaint by phone once and online twice, the docket number is cleared without attending the complaint.

Today again i have registered the complaint of the dead line, the docket number of which is 2745.

It seems mtnl has kept once person just to clear the docket number without attending and/or resolving the complaint.

We have...
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V
Virendra S Rawat
from Delhi, Delhi
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no network problem

Address:New Delhi, Delhi
Website:MTNL Network

I have been using mtnl mobile number for the past many years with the worst experience. Sometimes the tower goes completely out and it shows emergency. Sometimes the tower is there but you cannot make or receive a complaint. Sometimes the tower keeps coming and going. This happens most of the time. Sometimes the problems persists for more than 24 hours or even 2-3 days. I have complained to the customer care of mtnl a hundreds of times but...
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I
Imran124
from Noida, Uttar Pradesh
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unwanted service of fun bazaar glamour@5 service

Address:110003

My name is mohd. Imran ansari. My mobile no. Is [protected]. I am suffering from funbazar [protected]@5 service. I did not activate this service. Company activated by force. And they are charging 5 r's every three day, s. I send msg (Stop) to 155223 but could not get any reply mag. I am calling 155223 but no response. I am in trouble please help me. My mobile balance is still deducting by mtnl. Please do the needful as soon as possible thanks...
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N
neha kubadia
from Murgud, Maharashtra
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phone call detail

Address:Mumbai City, Maharashtra, 400028

Hi
I'm neha kubadia want detail of today's outgoing and incoming phone calls details of my
Landline phone no. 24318470 which is located @dadar mumbai maharashtra.
On my email id: [protected]@gmail.com
It is very important for me to having this details for some personal issue i will be very thankful i[censored] help me out with this. Please be needful....
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P
psardana
from Noida, Uttar Pradesh
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dead phone and no broadband service

Address:110032

My no. Is 22306397 which is out of service since 26/12/2017 and broadband also not working due to this fault.

I registered a complaint regarding this on 27/12/2017 and today is 31/12/2017 but no action taken against my complaint.

I am following up regarding this by calling different different numbers provided by mtnl customer care executive still the issue not resolved yet.

I also sent an email...
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D
Dusmanta Behera
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of money without any reason

Address:New Delhi, Delhi, 110041

I am having the plan of rs 425 which provides 1gb data, 15 local calls and 10 std calls daily free. And the validity is 84 days. On 24th dec 2017 suddenly rs 64.84 deducted from my balance. When i called to the customer care 1503. Initially they cut down the phone and somehow some body informed that due to upgradation of system we couldn't able to track it. Then after that i called up several time. They use to give waiting nearly 20 mins,...
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J
Jatinarya
from Delhi, Delhi
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worst customer care service

The worst customer care service ever. I recharged my prepaid landline net just 2 days ago i gave them all the information regarding the coupon and the telephone number and they even called me back to know they have recharged my net till now it ain’t started. I tried to contact them and now they are saying your net isn’t recharged yet. They are really insane they don’t even take customers request seriously. They keep your call on hold...
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J
Joel D'souza
from Mumbai, Maharashtra
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broadband issues - frequent disconnection

Address:Thane, Maharashtra, 401 107
Website:selfcare.mtnl.net.in/mumbai/BookBBFaultP.aspx

To,
Whomsoever concerned

This is regards to my mtnl broadband connection phno.: 18101250. I have been facing constant disconnections and latency issues for which i have raised multiple complaints through your online portal http://selfcare.mtnl.net.in/mumbai/Contactus.aspx without any success and the issue stays the same.

The latest docket no: 5302 which was raised had been closed without any resolution...
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Address:New Delhi, Delhi, 011

Sir/madam,

I want to inform you to we have use mtnl number[protected] of the name of manappuram finance ltd keshopur branch... We have suffered with internet issue from last 1 month but nobody (Employee) from mtnl come for solve the issue...
We enter so much complaint regarding the internet issue every time telly collar give different complaint number for same issue but i cant understand why? Who close the complaint...
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R
Radhakrishan pandey
from Delhi, Delhi
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discontinue of my landline broadband services

Address:110093
Website:Mahanagar telephone nigam [MTNL]

I radhakrishan pandey is using mtnl broadband services by pnone number 22114102. I want to discontinue my broadband services provided by mtnl for above mention telephone number as we are not able to connect to wifi connection as it is too slow to access and now a days it is always not accessable or disconnected. So i request you to please discontinue our connection from now on also we have payed all over dues till now thankyou...
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A
Amaaya kapoor
from Delhi, Delhi
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I'm not getting internet

It's been a week or moree i'm not getting my internet pack... I paid for recharge pack of ₹425 and since then i'm not even able to access even a part of it... Mtnl has worst customer care service i've ever seen... Every single time i call them... They keep saying our system is being updated, you'll get your internet service renewed by today and that today never cameee....
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