Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

This is regarding data usage during the month of september 2017 for my mobile no [protected]. I do never use this mobile data for internet use and normal bill every month comes to rs 350 t0 375 as i use the seperate wi-fi services but september month billing is rs 1196/- which is very high, as compared to past months. On exmination of the data usage, it is surprisingly noted and informed to you that data usage for september 2017 upto 26.09.2017...

This is in reference to my request to shift telephone line from shimpoli telephone exchange wide telephone number[protected], and reference work order no 61536 issued by magathane telephone exchange on 18th may, 2017.

Requested work order is not yet process and new telephone line installation is still pending. I have several request to your officers, mr. Rane (At[protected], mr. R. D. Yadav (At[protected], and also...

The current bill has hungama entertainment ultd-dr charges, which i haven't opt for. Even if this is activated for some reason, it is without my consent.

Seems like this is a scam or it is a fault in the billing system.

Following are the details:-
Phone no:[protected]
C. A. No:- [protected]

Regards,
Sumod mohan...

I logged in to mtnl website to pay the bill online. My bill date was overdue (Sept 2017). I entered the necessary information and reached my bank site. The amount to be paid to mtnl was debited from my account but it said transaction was unsuccessful.

Please let me know whether your records have been updated that i have paid my bill

Regards,
Manmeet narang
Tel no.: 29814377...

Hi,

I am resident of navi mumbai and my number landline number is telephone no : 27697257
Customer no : [protected]
The number is dead for more than 6 month but despite of more that 10 complaint no one came to resolve it.

I have degrade plan from combo to only land line in hope that it may impact but still the local team is not any care of that.

Below are some of docket number...

From
Pyare miyan zariwala & sons
Tel no 22841324
Dated 7/10/2017

To
M. T. N. L
Mumbai – 400005

Sub:- complaint for tel no 22841324 dead and also unable to receive emails from almost more than a month

Sir,
I would like to bring it your notice that our tel no 22841324 is dead from more than a month you can confirm from your data due to this we are...

Http://122.176.77.235:9997/oitsdp/getsubid. Dll

I received a sms from[protected]

"please take legal notice :-
Http://122.176.77.235:9997/oitsdp/getsubid. Dll"
I never subscribed this option. I have been charged illegally and i am not able to unsubscribe too. I fear that it would be charging weekly again and again.

When i open this site i. E. Http://122.176.77.235:9997/oitsdp/getsubid....

I have a connection of mtnl broadband since couple of years. From past 6 months i am having trouble in using the wifi. I have already tried complaining a lot of times, and as usual there was no rectification for the same. I would request you to take action against this complaint and rectify asap.
Will appreciate your promt response.

Landline no[protected].

Thanks & regards,
S. H. Jafri
[protected]br...

Facing network problem in paschim vihar area for the last around 25 days and the only remedy provided by helpline is press '#002#' and then ok and then switch off mobile for 5 minutes. Done so many times but no magic is created. And today, after frustrating for so many days and talking to 'helpless' helpline several times, lodged formal complaint vide complaint number 966328. Let's wait and see, how they are going to help in improving the...

I reena waliya r/o f-7/184, first floor sector -16, rohini new delhi-85 owns a mtnl connection with no. 27890198 and broadband connection along with it. I want to you to disconnect the broadband connection as well as the landline connection because o[censored]nsatisfied services provided by mtnl.

I am really fed up of your services because when i went to complain about my connection which was not working properly from last so many...

The mtnl situated at marol andheri east mumbai is operating at very dismissal conditions. I went to submit my broadband connection at 11am the person in charge mr rane didn't turn up till 11.30am the watchman confirmed he is a regular offender and walks in only post 12noon. His delegate was also not in. How can we move to a developed nation when our government run companies do not adhere to any timings? How is public money justified in paying...

My phone was disconnected due to non payment. Immediately i paid money. Till now the services were not restored. My phone got disconnected on thursday[protected]. I paid the bill on the friday[protected] by means of cash at mtnl office near parliament of india. It has been four days no up dation and no proper communication from mtnl. I have intimate the same mtnl accounts department. Still they did not do the need what customer wants....

I had paid bill for the following 2 accounts on 23rd august from tapzo, but the amount was not taken at mtnl but i was charged from credit card company.

Phone number 1 : 25159026, account number: [protected]
Phone number 2 : 25133257, account number: [protected]

My transaction id's on tapzo is u5df99e7f47c800263ac8e500 &u5df99ceb22c800263ac81100

Have attached the receipts snapshot.
br...

Dear sir/ma'am,

I have received a bill of inr 1, 913 as my mtnl telephone bill for the landline number 27110508 which is on the name of my mother naushaba sayed.

The exorbitant amount is completely unjustified and incorrect since we hardly use the landline to call people and also the average phone bill for the month is inr 200-300.

Request your support to have mtnl send the correct bill for...

I am a sr citizen age 82 years who has applied for shifting of landline telephone from santacruz (E) golibar to santacruz e), prabhat colony. My landline tel no is 26143587.
Inpsite of submitting telephone shifting application in person so far nothing is being done. I am a handicapped due to age backache, scitica & knee pain problem. My wife is also complete blind in one eye & other eye also she also she has got 10% eye site balance...

Dear sirs/madam
The above bill number of amount rs.1555/- was paid by me on 16/09/2017 by on line payment. The transaction id wass0008/tr35/[protected]. Complete payment was deducted by my payment gateway through hdfc narration pos532676xxxxxx9627 mtnl pos debit ref no.[protected] dated 16 sep 2017. I have not received recepit it is not emailed nor intimated on my mobile no.[protected]. Kindly do so
Thanking you
Regardsbr...

Why mtnl is so expansive than any other broadband operators because i am paying mtnl for my broadband 2015 to current. Mtnl costing me for lowest broadband plan for (2mbps till 40gb) speed after 40gb is 1mbps which cost me for ₹699 +18%gst as compared to any other operators like excitel, nextra, boomband, airtel, etc., they are not robbing like mtnl does. Excitel which give a very effective plan for their consumers is unlimited 50mbps up/down...

My name is krishna kumar sharma my mobile no is [protected].
I am suffering from [protected]@5 service.
I did not activate this service. Compnay activated forcely. And they charged 5rs between every three days. I am suffering it for last 1 month and mtnl deducted my lots of rupees. Many times i made call at mtnl customer care but they people did not do anything and many time they cut my call. I send msg (Stop) to 155223 but couldn't...

I have mtnl brodband connection (Tel no.[protected] in my office at dwarka, delhi. It's not working for more than 3 months. Registered online complaint many time. Every time they erase complaint without taking any action.
Here are complaint nos. For aug, 2017:
14.8.2017
Telephone no * 25073148
Complaint type * adsl down
Docket no. 927137

17.8.2017
Docket no. 928511

18.8.2017br...

We have paid the bill after due date. The service is not yet activated after 5 days of making the payment.in the website it shows dnp.
The customer support number is always busy.
When mtnl can deactivate for non payment why can it not activate after the payment.
Service is not satisfactory. Mtnl has to improve their technology.
Ca number: [protected]...