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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Updated: Jun 1, 2025
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Mahanagar Telephone Nigam [MTNL] reviews & complaints page 59

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S
Suvir
from Mumbai, Maharashtra
Apr 19, 2017
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Address: Mumbai City, Maharashtra, 400056

[protected] was migrated from post paid to prepaid on 18/4/2017 with no bills pending and sms was received in 2 hours that the migration has been done and I recharged the num with Rs 84 however the sum showed in *444# but no incoming and outgoing since then I recharged with rs 200 and rs 199 but no effect the sum is shown in*444# but no calls then I called 1503 at 7am on 19/4/2017 but no use when I asked them to register a complaint they started cancelling my calls i want to CLAIM my loss in business
Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
Apr 19, 2017
Updated by Suvir
I made a complaint in the morning at 7 then again I tried at night from around 930 at 2210 some lady on 1503 whose num she said was 6014 told me that I had to do plan recharge which wasn't told or given and I told her to give me a complaint num for bad service for which she said it can't be register now I have to go to the same mtnl office in vileparle east which did not guide me properly .shame on the government network giving a chance to other networks with such bad service i have this num for more then 10 years . Hope some action is taken against them
Apr 19, 2017
Updated by Suvir
Plz register a complaint against all those who r making a joke of this national telecom network hope some action is taken against them like the one taken against BMC
I have been getting unsolicited SMS from "Latinas Queens" on my mobile number [protected], followed by deduction of₹10 from the phone balance without my approval or disapproval. Kindly stop this illega & never asked for services &l transactions immediately. .Or else, I am porting my number I have already lost₹30 so far.
I have surrendered my landline no. 27044645 on 3/12/2016. But not yet received the refund of security deposit
I lost my phone on 29/04/17 and it has dolphin sim [protected].Kindly block it, I have launched complaint to Delhi Police as well. i will take the sim next monday only
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    Rama Sarma Dhulipati
    from Delhi, Delhi
    Apr 14, 2017
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    Address: Ghaziabad, Uttar Pradesh, 201010

    I possess MTNL Dolphin connection and I stay in Kaushambi towers. Of late, the coverage/signal is absent and the instrument show no coverage symbol. This is becoming a big problem as this telephone number is required to be active for various banking and other service transactions.

    I request MTNL authorities to look into the matter and get the connection / coverage set-right immediately.
    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
    My number is 25663268 i want incoming call details of 16th april 2017 due to some disturbing calls please send it
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      R
      R B L Sant
      from Kanpur, Uttar Pradesh
      Apr 12, 2017
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      Address: 110005

      I am mtnl customer Mob. No [protected]
      Mtnl deductedRs 2 every second day illegally since long time it is regretted.
      Kindly refund deducted amount illegally.Mtnl is a government company, I never think that being a government company deducted illegally name of mtnl sub2.
      Do needful action immediately for deducting Rs mtnl sub2 and stop deduction and refund immediately otherwiseI will change to other provider.
      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
      Apr 12, 2017
      Updated by R B L Sant
      I have already regiter complaint earlier but not solve above issue.
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        S
        Satush Chandra Sharma
        from Delhi, Delhi
        Apr 12, 2017
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        Address: New Delhi, Delhi

        I, Satish Chandra Sharma, am a prepaid subscriber of TRUMP mobile telephone service of MTNL Delhi. My telephone number is [protected].

        MD-ONEIND are charging me Rs.5 for 30 days to give me service of downloading Bollywood Wallpapers. They are also informing me about deduction of money from my account from telephone number 52020005. I never subscribed for this service.
        They are renewing it without my consent and continue to charge me Rs. 5 for every 30 days on successive renewals. Please stop all payments to MD-ONEIND from my account.
        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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          D
          Darpandeepa
          from Delhi, Delhi
          Apr 10, 2017
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          Address: New Delhi, Delhi

          Dear Sir/madam

          I have lost my mobile with sim no. [protected] at sector 11, Rohini New Delhi 110089. at 6:30pm today dated 10/4/2017
          Kindly block the number and also stop paytm transactions as well
          Details are
          :
          Card holder name : Brij Mohan Sharma

          Mobile no. [protected]
          Address.

          Platinum enclave
          House number 84A
          Pocket I
          Sector 18
          Rohini
          New Delhi 110089
          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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            V
            vhmh1911
            from Mumbai, Maharashtra
            Apr 9, 2017
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            Address: Mumbai City, Maharashtra, 400089
            Website: MTNL

            My phone 25250483 internet is not working properly.. Some times phone also has lot of disturbances. I have complained several times and not proper solution. When complained about slowness, they ask me to top up and i do that and still it is slow and also there is frequent disconnections. No proper solutions. Whenever i call up, i get temporary solution. Nobody from MTNL comes and visits also in-spite of so many complaints
            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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              R
              Rishibatra1996
              from Delhi, Delhi
              Apr 9, 2017
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              Address: New Delhi, Delhi, 110027
              Website: Mtnldelhi.in

              After every 2 days my mobile balance is deducted by rs 2 for a service called mtnlsub2 which i never subscribed on my dolphin no [protected].
              The process for in subscription available in the message does not work.
              I have tried to contact the call center but no resort.. I am fed up with it.
              Kindly look into this matter and get this service unsubscribed.

              Thanks

              Regards
              Rishi batra
              Delhi
              +1 photos
              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
              Sir,
              As we have an place of an own property to intall a new tower in my place.My location was sanchi road vidisha.I[censored] have an idea to launch any tower please use my place to fix a new tower connection.
              My name- rohit naroliya
              Mobile-[protected]
              [protected]@gmail.com
              Add- near of indian overseas bank
              Sanchi road .vidisha(M.P)
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                S
                Shubh99
                from Delhi, Delhi
                Apr 4, 2017
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                New Tower installation in Delhi

                Address: New Delhi, Delhi, 110034

                Sir/Madam
                This is in reference to the Installation of New tower of MTNL in Delhi...We have commercial space of about 510 square feet in the region of SHAKUR PUR..NEW DELHI 110034
                FULL ADDRESS IS
                SHOP no 1, Block M..DDA MARKET SHAKUR PUR..NEW DELHI- 110034
                Contact
                [protected]
                [protected]
                [protected]
                [protected]@gmail.com
                Regards
                Saurabh Kumar...
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                E
                ediparag
                from Mumbai, Maharashtra
                Apr 3, 2017
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                Address: Mumbai City, Maharashtra, 400091
                Website: mtnl broad band

                I have been facing poorest broadband relay for last one month...Many complaint has been launched to check or replace landline for or routers...No fulfilling initiative is taken up...
                Top of that i cald on 1504 customer care...many time my cal was kept oh hold...I heared literally house hold talks of females who are attending customer complaint cals..
                Mrs.Sawant who attended my last cal today at 7pm odd...when i ask to talk to thr team leader Who was some...Mrs.Chinkar was off for water drinking break...

                I dont understand wat is going on...Ru guys professional...Pathetic approach...
                I[censored] cant deliver stop nonsense...
                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                  D
                  Deepak tehlan
                  from New Delhi, Delhi
                  Apr 1, 2017
                  Mar 11, 2023
                  This thread was updated on Mar 11, 2023
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                  Address: 110073

                  Hello sir..I ‘m Deepak tehlan and plot our long space in tower installation then I want to give a my plot installation tower in my property..and you give us our surwy my plot please contact….my area network is very network in my location. .To now cantact please..village post office ujwa New Delhi 110073 . Khasra no 369 main road near by bank of baroda contact no is [protected], [protected]
                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                  Hai sir iam shekar from Jangaon district wadlakonda village pincode 506167 telagana my land is
                  given by the lease if you have any interest in call me my number [protected] location pin 17.762146. 79.141650
                  Hello Sr I am Dipak Mana From Paschim medinipur district Vill-chakgopinat Po-khunkhunia Ps-Sabang Pin721166 I am interest Tower installed You, r company interest for Call me [protected] my number (protected) location pin 5H74+58H Chalk Gopinath, West Bengal
                  Sir/ma'am .
                  I'm From West Bengal. Dist .. North 24 Parganas .p.s .. Bagdah. Post.. kumarkhola. Village Hudapara.
                  Pin 743270.

                  Sir my area Network facility is a very pool. All mobile network is same. jio . Airtel. Vodafone. Idea all are same Problem. Internet facility also very poor.

                  I have land to give tower company for tower installation.
                  Thank you
                  Sir I want to install Tower at mh opan plot no objection safe area hissar by bass is near me land. If you interested pls contact me T rajesh79.rk5.[protected]@gmail.com. location is ghel road ghel ghel Ambala City Haryana 134003. Long. 30.390980, Long. 76.754030
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                    R
                    ravirajsinh sarvaiya
                    from Rajkot, Gujarat
                    Mar 31, 2017
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                    For new mobile tower installation

                    Address: Banaskantha, Gujarat, 364240

                    In over area not any tower of your company that we can face many problem for calling and use internet that i request you to give new tower to our area .that in i was whith you for new tower installation.i have give you prorerty for new mobile tower. That we quickly required new tower.i am interested for give space for your new tower installation so please sir contact me. My mobile number.([protected])
                    Email.(raviraj.[protected]@gmail.com)...
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                    R
                    Rajen87
                    from Gurgaon, Haryana
                    Mar 30, 2017
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                    Address: New Delhi, Delhi, 110070
                    Website: mtnldelhi.in

                    My MTNL Sim card number is [protected] and I am being penalized for being MTNL subscriber. I never asked for providing this service. I am a senior citizen and would never like to subscribe for this senseless thing. You are unauthorizedly deducting my money. Last month also I un-subscribed from this service but I have again received a message today on 30/03/2017 that my Bollywood Model Wallpaper service II b renewed on[protected]& your account II b charged Rs 15 valid for 30 days[protected] is still 2 days ahead but you have renewed on this date?)
                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                      nsd295
                      from Mumbai, Maharashtra
                      Mar 29, 2017
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                      Address: 400005
                      Website: MTNL

                      Respected Sir
                      I m holding mob no [protected] since last one year but my mobile is deducted amount for Bollywood Rs 3o Hollywood Rs 30 and Spairnautal also for Rs 10 every after 15-20 days so m going to switch off this mobile without any using this type of subscription so many time i hv done for DND request but no action pl switch off all this nonsense i m not in fevour of this type of message from[protected] and[protected] and[protected] evary month i m facing problem for this type of message i never use this type of nonsense
                      Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                      Mar 29, 2017
                      Updated by nsd295
                      Respected Sir

                      I m gettigng SMS from [protected] and[protected] and[protected] these three no from since last 06 months and my money was dedected every after 20 days and 10 days so many times i hv done DND complaints but no response. Pl do somthing other wise i m going to change my mobile no likely

                      Thanks and Regards
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                        nsd295
                        from Mumbai, Maharashtra
                        Mar 30, 2017
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                        Address: 400005

                        Respected Sir

                        I m gettigng SMS from[protected] and[protected],[protected] and[protected] these three no from since last 06 months and my money was dedected every after 20 days and 10 days so many times i hv done DND complaints but no response. Pl do something other wise i m going to change my mobile no likely. Aproxx 400/Rupees already deducted from my acount.

                        Thanks and Regards
                        Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                        Every time I receive massage from[protected] on my phone(basic phone), an amount of RS 5 is deducted. The services of[protected] are not subscribed by me, so please unsubscribe them immediately.in last 7 days I have received 4 massages from[protected] and RS 20 has been deducted.
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                          Y
                          yogeshjigoel
                          from Delhi, Delhi
                          Mar 29, 2017
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                          Address: New Delhi, Delhi
                          Website: mtnldelhi

                          Mtnl is a worst company
                          i paid my two pending bills on 25/03/2017 at about 1 pm but they disconnected my broadband on that day evening. After lot of complaints and many calls they are not able to restore that line even on 28/03/2017.
                          almost private players restore line in just 5 to 10 minutes MTNL is still fighting with it own laws.
                          they call me many time and tell that Your broadband will start works in just half hour but no way the employees are just enjoying there salaries and no body want to do work just taking govt money at there homes
                          Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                            Bonafied Ahari
                            from Bhubaneshwar, Odisha
                            Mar 27, 2017
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                            Address: New Delhi, Delhi, 110023

                            I lost my phone in new delhi with my two sim cards. Please block my mtnl sim card my mtnl sim card no. Was [protected] please deactivate my sim card my phone is lost my phone is redmi 2 prime . And sir deactivate my second sim my second sim card is jio my second sim no was [protected] phrase deactivate my sim card please sir please deactivate my all sim jio and mtnl sim please
                            Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                              S
                              Satush Chandra Sharma
                              from Delhi, Delhi
                              Mar 25, 2017
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                              I am a subscriber of prepaid mobile services of MTNL. My telephone number is [protected]. ONEINDIA is charging me Rs.5/= for 30 days for downloading wallpaper which I have never subscribed. They have already charged me more than Rs. 35/=. I do not want to continue to be on the subscription list of ONEINDIA for this service. Kindly unsubscribe me with immediate effect.
                              Satish Chandra Sharma
                              Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                Nayak T.P.
                                from Mumbai, Maharashtra
                                Mar 23, 2017
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                                Address: 400059

                                Sub: - Wrongly debited amount
                                Ref: - C.A. No. : [protected]
                                Ph. No. : 2925 5074
                                Bill month : Jan. & Feb. 2017
                                Sir,
                                Kindly refer above tel. Bill for the month of Jan. & Feb. 2017 in which Rs.214/= & Rs.458/= (inclusive taxes) are wrongly debited in our bill. The same has been charged under “HANGAMA ENTERTAINMENT ULTD-DR & HANGAMA BLOCKBUSTER-DR on last day of month i.e. on 31st Jan. & 28th Feb. of 2017.” respectively. This has been charged without our consent may pl. be noted. You are requested to pl. adjust an amount Rs. 672/= in next bill & pl. see it should not repeat again.
                                In this regard when I have contacted to Mr. Amarjeet Kumar, AO, Sakinaka Tel. Exchange, in person on 23rd March 2017 in his office, he has adviced that go to HANGAMA site & do deactivation. However, such type of facility is not available on site. Secondly, he has advice me to contact on toll free no.[protected] for deactivation but when I have contacted for half an hour at 12.30 to 1 pm, nobody has responded me today. It is also understood that same method is going to repeat every month if it is not deactivated. It means it is short of "ACHHE DIN" for no faults o[censored]s.
                                It conclude that MTNL has started collecting white brief from back door through HANGAMA from customer by way of cheating method. Pl. note that if this practice is not stopped immediately then I will not have other option than informing to press media of Times of India,
                                Thanks !!!
                                T.P.Nayak
                                ([protected])
                                Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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                                  sureshsatija
                                  from Agra, Uttar Pradesh
                                  Mar 22, 2017
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                                  Address: New Delhi, Delhi, 110009
                                  Website: [email protected]

                                  The above telephone is in the name of my Mother Mrs. Sita Devi who has been expired on[protected] and I approached your Sanchar Haat and the advise me that you will come with Death Certificate. I reproached the concerned person and he advised me that you should first transfer it in your name and than we will advise you the position. Now I have received a call from MTNL Office that Phone is disconnected due to non payment. You have to pay the five bill and than it will be transferred in your name and the disconnection request will be acceded. Please let me know the correct procedure to follow.
                                  Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
                                  Mar 22, 2017
                                  Updated by sureshsatija
                                  I have applied for disconnection of the above Phone on[protected] at Mukerjee Nagar Exchange. I am sorry to say that despite disconnection MTNL is sending Bill for payment. Please look into the matter and advise me the correct position.
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                                    hbvakharia
                                    from Mumbai, Maharashtra
                                    Mar 20, 2017
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                                    Address: Mumbai City, Maharashtra, 400022

                                    My land line number, 24072280, address: Dr. B. A. Vakharia, 195/2, Gujarat society, sion west is not working. Fault was observed on 14/03. We have lodged the complaint 4-5 times, there is no response so far. The operator says to talk to DGM Technical, they also assures that we will send a person. So far on one has come to attend. The complaint no. on status shows "no pending against this number" Complaint no.s are 8815, 4837, 3956 etc. This is too bad that we have to work without internet for so long in time where world has gone so ahead.
                                    Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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