Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Dear MTNL

My MTNL phone number 26843198 has been wrongly billed for a period of 7months from August 2014 to Febuarary 2015.

As per complaint in July 2014, I requested MTNL to kindly disconnect my services as my telephone was dead for the previous 2months.

But there was no response to my complaint then and now eventually, I have been charged for 7months of telephone bill, where has not been a single...

Hon'ble president,
I submit that i have telephone no.[protected] with broadband services for the last so many years. Since 2014 i have been facing problems of non functioning of broadband services. I have repeatedly requested mtnl officials and dotel to resolve my grievance but there is no satisfactory resolution to my complaint. I have repeatedly requesting mtnl officials on there nos. 25366666, 28088300, 28088400, [protected], email...

My tel 26196137 landline was dead since 16/05/2016. A comp. Was loodged on 17/05/2016 no. 278. The matter was thereafter pursued by me several times. But the complaint was not attended. I got a message from md mtnlcb on 21/05/2016 that it was attended. But my landmine is still dead and the comp. Was not attended. Hence, i lodged another online comp no. 632 on 21/05/2016.

The matter may pl. Be looked into urgently. I am a deputy...

Happening since 08/04/2016
Complained various times from 08/04/2016 till date (19/05/2016)
The complaints are been closed without customer consent and are not responding to the emails and calls to their office.
The same problem is escalated from sde to de to dgm to gm to ad of the division but all are keeping deaf ear towards this.
Executive till gm have already stepped in to the resolution of problem is what they...

I am using dolphin service for approx. 10 years now. For last 1 year or so, service has been continuously deteriorating. Weak signal, no signal, call drop, one way sound - it has become horrible as of date.

I have repeatedly complained at mtnl customer care helpline but there hasn't been any follow ups/actions from mtnl. My first complaint was registered on april[protected]Case #1123765) and its been almost 3 weeks since then....

Dear sir/madam
My self islamullah siddiqui, i have the mtnl landline telephone no 28332242 alongwith the broadband (Ca no [protected]).

In this regard this is to inform you that above no & broadband
Is not working from 01month before, for that i have several time telephonically complaint to area office on [protected] & 25175111 which is pickup the phone mrs verma, every time she is tell me sir your complaint has...

Dear Sir/Madam

we are regret to say that your ghatkopar east staff behaving is very rudely talking with customer.tell them to behave with the properly to the customer(especially mrs sharma madam).
actually all staffs are taking much more lunch time .and if the customer ask them they talk so rudely inspire of giving any reply to customer


Regards

Existing Customer...

Sir, mtnl land line no: 27740817. I used to pay bill through sbi online, since last few months i do not receive any bill through sbi link online. Others bills like electricity, gas etc are showing online except mtnl bill. It causes me very difficult to pay mtnl land line bill only. I enquired mtnl office and sbi bank where the officials advised me to inform to your forum. So i hope you will take necessary action as soon as possible.
Thanks...

On 13.05.16 i had some problems with mtnl broadband wi fi. For my tel no. 2770 7029. Subsequently i was trying to sort out via the no 1504 and got docket no. 4478. For wi fi there were interruptions and the problem was almost sorted out. But on 14.05.16 the telephone was also dead., accordingly complained and the docket no. Was given as 448 with the sms message' same shall be attended shortly.' since it is the weekend the usage and utility...

My complaint is against MTNL mumbai which as follows:
I had 3G data balance on 9.5.2016 which had expiry on same day. When data balance was 37-25MB, I recharged again by amount Rs.152 and the balance get added. This was also confirmed by dialing *446# which showed two different data balances having two different expiry /validity dates. That time I also had calling balance of Rs.207/- in my account. But as I tried to call, my balance...

1500 is use less number as nobody gives correct information
Even after complaining in 1500 several thousand times I am receving SMS regarding use of mtnl net
Please see this do not repet
Why mtnl is sending a lot of sms per day and sometimes even in night.
Only on sms is sufficient and not every now and then

Take strict action against mtnl mumbai by trai

My mobile number is [protected]...

Mumbai has been using MTNL Broadband Service since a long time .My mobile number - [protected] . i want my all incoming and outgoing call last 3 month detail to my email id - [protected]@gmail.com. so i requiest to you please provide me my call detai urgently as soon as posible. i try to mainy times from u for details but not responce.i requiest to you please provide me my call detai urgently as soon as posible. i try to mainy times from...

My internet is been not working properly for 2 months now
. I have complaint registered almost daily.

I daily receive a call from the exchage to check of internet ios working or not
but its not and they always have same answer they will get back.

I have contacted to customer care and the higher authority people also but no proper response . But yes bill is on time but not the internet and i have...

Hi,

my telephone number is 24184074 and landline service is provided by MTNL which almost in every month have in dead state for 2 week or more. when ever line is dead we have to go at MTNL office to complain the same because in costumer help line number is always busy aur no one respond for other end.I have already complain the same for MTNL apps and docket number is 2233 which show the status cable under breakdown.
br...

Dear sir,
I have changed plan on before due date on call executive says your bill plan has been change after midnight. as i used but nothing had changed in plan and as bill comes too heaver amount. the reason is wrong information provided by the customer care executive. what could i do, please take action against this case and resove it soon...

Regards-
Shivam pandey

bill details is mentionbr...

My Name Is Hemant Kawadgiri, I have been using MTNL land land connection[protected] since 1993. On 21/04/2016, I applied for 2 mbps combo plan, the representative stated that they will make a connection within 48 hours, however so far no representative came to my house for connection process. After long follow up went I went there myself for configuration, Mr. S. D Yadav unable to configured my modern device, he was keep on insisting me to...

My internet is been not working properly for a year now. I have complaint registered also, one of the mtnl complaint id or the token number is 2889. I have contacted to customer care and the higher authority people also but no proper response . But yes bill is on time but no the internet and i always get dns error always and they just give me some dns number and it works for 3 days thats it, i have been complaining and i m really tired. The...

Myself, Anit Chandra, Thane ghodbunder road, has been using MTNL Broadband Service since a long time. I am really unsatisfied by the MTNL service as my broadband connection is down since last 14 days.
Regular complaints have been given verbally over the phone. I even visited office 4 times. Swaminathan, and all senior staff their are useless, and they even dont know how to talk with customer. they said they have so many customers...

Dear Authority,
Myself, Hemant Savla, a businessman in Santacruz West, Mumbai has been using MTNL Broadband Service since a long time. I am really unsatisfied by the MTNL service as my broadband connection frequently gets disconnected. The DSL light goes every 15 min.
Regular complaints have been given verbally over the phone. Only assurance and complaint numbers are given each time but no fruitful action has been taken from...

Tel no. 24440555 is being shown as regd.At our address plot no.16, reti bunder, mahim mumbai 400016.But it does not exist at this address.It is working at some other address with connivance of area manager shivaji park tel. Exchange and/or linesmen.It is a planned conspiracy by area manager and subscriber latif khan, a known goonda of mahim, to usurp our property, and involve us in some anti national activity falsely.Our address has been...