Claimed

Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Feb 13, 2024
Complaints 2902
Resolved
930
Unresolved
1972
Quick Links
Statistics
Share
Contacts

File a complaint to Mahanagar Telephone Nigam [MTNL]

Having problems with Mahanagar Telephone Nigam [MTNL]?

File a complaint and get it resolved by Mahanagar Telephone Nigam [MTNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
144
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
manzil1
from Mumbai, Maharashtra
May 29, 2022
Report
Copy

Sms and data service

Address:mumbai

Sir i have ported 2 no. to mtnl mumbai but sms and data service are not working and even there is no option to talk with coustomer care representative...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balkrishna Hajarilal Vora
May 27, 2022
Report
Copy

Lack of response on the Complaint for the deadline (Landline)

Address:MTNL, Mumbai

Complaint for the deadline (Landline)
I have a landline at my residence with the number 28081197. The line is dead since past one month & the complaints lodged by me are unheard bt the Dept. I have also communicated the issue through a mail to the MTNL online escalation matrix however feel that the lethargy is at all the levels in the company & hence such a hopeless response.

The time taken to resolve the complaint by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
minal madav
May 27, 2022
Report
Copy

Incoming calls and SMS service is Closed

Have recharged Rs245 for sim validity extension, but they have just started my outgoing services. incoming services are still discarded....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Consomer11111
May 24, 2022
Report
Copy

No network on SIM

No network on SIM. No prior initimation. How can we carry out any bsnking transaction in this digital world when all OTPS come by SMS.
Docker number [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
priteshpanchigar
May 23, 2022
Jun 12, 2022
This thread was updated on Jun 12, 2022
Report
Copy

MTNL Refund of security Deposit

Address:Worli Tel Exch Bldg, Pandurang Budhakar Marg, Worli, Mumbai- 400018

Hi,
This is to inform you that I disconnected MTNL and I applied for security refund of MTNL in 2019 and Did not get it till now.

I have attached the cancel cheque and sent to mtnl official refund ID as per instructed by mtnl employee but nothing happened.

Please check and Process refund as soon as possible.

Required Information
Name : Pankaj Panchigar
telephone no[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vnrgn
May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving/ Stopped receiving my Telephone Bills on my registered e-mail

I had registered for my Telephone Bills for my Landline number 28742566 on Jul 26, 2017 and I have been receiving my telephone bills through email at [protected]@gmail.com. I am surprised why you have stopped sending the bills thru email for the last 3-4 months? Such a slippage was noticed earlier also in the past. I request you to kindly ensure sending the bills through email at [protected]@gmail.com so that I can keep track of the bills and timely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vnrgn
May 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not receiving MTNL bills at my registered email for the last 3 months

MTNL — NOT RECEIVING BILLS FOR TYHE LAST 3 MONTHS
I had registered for receipt of my Telephone Bills for my Landline number (Protected) in Jul, 2017 and I have been receiving my telephone bills through email at my registered e-mail address ([protected]@gmail.com). I am surprised why MTNL has stopped sending the bills thru email for the last 3 - 4 months? Such a slippage was noticed earlier also in the past. I request MTNL to kindly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Balkrishna Hajarilal Vora
May 18, 2022
Report
Copy

Complaint for the deadline (Landline)

Address:B-501, Navkar Pearl, Natakwala Lane, Borivli (W), Mumbai-400092

I have a landline at my residence with the number 28081197. The line is dead since past one month & the complaints lodged by me are unheard bt the Dept. I have also communicated the issue through a mail to the MTNL online escalation matrix however feel that the lethargy is at all the levels in the company & hence such a hopeless response....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suhasarmaty
May 18, 2022
May 20, 2022
This thread was updated on May 20, 2022
Report
Copy

Regarding failed bill payment of landline

I had made a bill payment through credit card of landline no[protected], it was failed but amount got debited from my card. Later i paid the bill but the amount which got debited previously was not reversed. I have mentioned the details of failed transaction below.
Date of transaction - 07/05/2022
Time : 13:42
Amount - 1799
Transaction id - [protected]
Mode of payment - credit card
Name of the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
Ivan K
May 17, 2022
Report
Copy

No network from last 4 to 5 days

Before it was the same just two lines of network but now there is zero network and then worst customer support I have ever seen last week I had complaint about the issue about the network but till now nothing is solve and now the 5% network also gone what is the problem is there any issue with the network they don't even inform if a person have to port to other network from dolphin it is not even possible as there is not even single network...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
devendra khardikar
May 17, 2022
Report
Copy

Outgoing Sms services not running

Sms pack Rs 31 but still out going sms services cannot use on my number...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Minoo nagag
May 16, 2022
Report
Copy

Unable to send SMS

I am unable to send messages from my dolphin mobile no. To anyone. I have balance and i am receiving calls
but not able to send messages. It keeps showing message failed again and again. Please look into this matter....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pintoo_c
from NEW DELHI, Delhi
May 10, 2022
Report
Copy

Dead phone/No response

Address:K 2122, Ground Floor, C R Park, New Delhi 110019

I am senior citizen of 94 years age and unable to use mobile and entirely dependent on landline MTNL Delhi[protected].

I have made online complain on 29.04.2022 till date there is no response.

the details of complaint is as follows:

Telephone Complaints
Telephone No: 26274015
Docket No: 9
Complaint date : 4/29/2022 9:9:5
Exchange : CRP
Complaint Type : DEAD PHONEbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
qazwsxedcrfvtgbyhnujmikolp
from Delhi, Delhi
May 9, 2022
Report
Copy

Telephone Pole Removal

There is a defunct telephone pole in front of my house that has been creating problems and taking space.

Address - C2 block Janakpuri, New Delhi - 110058.

Pole in front of C2/283 Janakpuri, New Delhi - 110058.

Please get this removed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameep Gurram
May 7, 2022
Report
Copy

Deduction of money

Address:Andheri

Scam
deductions of Rs 7 without any requests for services
Charged Rs 7 for no download
I was charged of Rs.7 by your Number[protected] without downloading anything which is very disgusting.
I got a message from 'MM-MCNVRG' which said "Your one time password for wallpaper service is ****". Within a minute, i got another message from[protected] that said, "Dear User, Thank you for downloading. You have been charged...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaggu1312
from Delhi, Delhi
May 7, 2022
Report
Copy

Fraud internet

Executive of MTNL taken money from me of 2800 and now neither answering my call nor receiveing my phonr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
navneet_321
May 6, 2022
Report
Copy

Surrender of Landline no. 27305130

Website:Mahanagar tele

Respected Sir,

I Shamsher Singh would like to get my Landline connection :[protected] disconnected permanently. The reason for the disconnection is my landline no. 27305130 always remain dead even after successful bill payment sometime complaint portal also not responding.

I request you to kindly acknowledge the application and disconnect landline number :[protected] on a priority basis.

I look...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandru ramchandani
from Mumbai, Maharashtra
May 6, 2022
Report
Copy

Lok adalat threatening notice

Address:vile parle mtnl

TO MTNL

This is to bring to your notice that I Mr Chandru Ramchandani was having MTNL landline no 26310855 we have discontinued the landline 4 years back in 2018 we have already paid cash amount at the of cancellation of service. (phone, landline & internet service)

After that we didn't received any outstanding bill till date.

This is first letter we have received after so many year from MTNL Branch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anoop Chopra
May 4, 2022
Report
Copy

Regarding Disconnect of Land Line Connection

Address:MTNL, Luxmi Nagar Telephone Exchange, Delhi

To, Date: 4th May 2022.

The General Manager,
MTNL Luxmi Nagar / Chitra Vihar / Preet Vihar,
Delhi – 110092.

Sub: Regarding Disconnect of Land Line Connection
Ref: Telephone no.[protected] CA no. [protected]

Dear Sir,

I am 91 Years old and required your Land Line Connection at all times besides me to be used in case of any emergency, but unfortunately...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Haresh Gursahani
May 3, 2022
Report
Copy

Refund for my phone

Address:Bandra Mumbai

I have a MTNL phone in Mumbai which was disconnected 4 years ago.

I have been chasing with MTNL and they are not refunding me the amount.

My disconnected phone was[protected]

I need an urgent update...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy