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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

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Last updated May 14, 2024
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Mahanagar Telephone Nigam [MTNL] reviews & complaints page 9

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H
himani67
Apr 7, 2022
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Dead phone since september 2021

My MTNL phone is not working since september 2021. I lodged complaints but they are deleting the complaint as addressed after 2 days without resolving. My complaints is not attending..kindly look into the matter..i am really unsatisfied with the service from last 2 years..if this will happening then i have to surrender my mtnl connection because of poor service.
MTNL no.- [protected]
By name- GEETA...
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K
Khuron
from MUMBAI, Maharashtra
Apr 7, 2022
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Landline 26286580 Not Working

Our Landline 26286580 is NOT WORKING for the past many months.
We complained and today received message saying "Your Complaint for Tel No : 26286580 with Dock No : 5234 is resolved."
But till date there is NO dial tone and we cannot make or receive calls....
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Rk6427
from Delhi, Delhi
Apr 6, 2022
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Security Deposit Refund For MTNL

Address:C-1/12,Rana Pratap Bagh, Rana Pratap Bagh, Ashok Vihar, Delhi - 110007

I requested the refund for my MTNL security but i didnt get any update about the same.So kindly resolve my quiery ASAP..I want the security refund for the same....
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ketan126
from Mumbai, Maharashtra
Mar 24, 2022
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Not able to send sms

I had ported to mtnl trump prepaid in Dec 2021 since then i am not able to send sms.
Tried raising multiple tickets but no action taken so far.

Request to resolve issue at the earliest....
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A
Abhitpl
from Mumbai, Maharashtra
Mar 22, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Incoming and outgoing call logs

Address:Interpole Technologies Pvy. Ltd. Level 2A sadguru darshan, New prabhadevi road, near samna press. Mumbai:- 400025

Please I want incoming and outgoing call logs of march 2022, our telephone no. 24364111, please share us the call logs asap....
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Advocate VN
from Mumbai, Maharashtra
Mar 21, 2022
Jun 11, 2022
This thread was updated on Jun 11, 2022
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Fraudulent BILLING OF CUSTOMER OF 25 YEARS

Address:15th floor, Telephone House,MTNL Road, Prabhadevi, Dadar (West),Mumbai - 400 028

My MTNL Lanline number is 25129562.I have been your customer for 25 years. My tarriff plan is DSL399 Combo 2M which I am told provides for speed upto 6MBps. What I am getting as per test results was only 3.4 MBps as on 24.12.2021.On not finding any change in the internet speed from the 3 Mbps odd, I applied for a shift to a higher Billing Plan to get greater speed. The request was registered as[protected] on 3rd January 2022.January 11th 2022:...
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S
sanjaych
Mar 21, 2022
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Payment of dues

Address:179/9 NEW KAILASH BHAWAN SION EAST MUMBAI 400022

We have recd payment outstanding from mtnl in march 2022,
our telphone number[protected] is not working since 1.5.2019
we have repeatdly given complaints for the same .
No proper reply was given to us, we had also visited the mtnl office at matunga fro our complaint,
the only excuse was the cable is faulty and mtnl does not have any money to relplace you may cancel the connection, nor they showed any interest...
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W
WVG
Mar 19, 2022
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Worst Signal

The Signal Strength is very poor in Majiwade Brindavan Shrirang scty, and even no network for 5 to 6 hours...
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V
Vihaani
Mar 19, 2022
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Line dead from last 2 months

Address:745, jwala nagar shahdara

My no is 22301019. I have made many complaints online as well as to the roaming around lineman. But the lineman gives a dead smile to this like their line and the online complaints are closed without even checking it once whether its working or not. No action has been taken from 2 months but yes they send the bill as such there is no problem in the line....
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N n sethna
from MUMBAI, Maharashtra
Mar 17, 2022
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Dead landline and broadband since 23 jan 2022-ph no.26792124

Address:601, LA MARIE, JAI BHAVANI MATA ROAD,AMBOLI, MUMBAI-400058

I have lodged complaint on 23jan docket no.9304 ll and 4898 for broadband on 22/2/22 once again. They keep removing the complaint without attending to complaint. Personally complaint in writing given to mr.Siddesh at jogeshwari tel ex on 22/2/2022 but only bogus promises and line remains dead.
Line is dead as per him because mcgb did digging so there is cable fault. Why they require two months to dig and put new cable or repair cable...
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S
Shru1828
from Surat, Gujarat
Mar 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted from bank, and Prepaid mobile recharge failed

I have made an online recharge of Rs. 245 on MTNL mobile no. 8655xxxx03 on 13/03/2012 but recharge was not done and shown as failed. Please Refer Transaction ID WHMP[protected] from Mumbai.
If recharge has failed then my amount of 245 rupees should be credited to my SBI account. Kindly take a serious note of the complaint do the needful urgently....
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sachins45
from Mumbai, Maharashtra
Mar 14, 2022
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Online recharge successful but not applied to the account

Hello,
I am trying to recharge my both ( two ) the MTNL numbers since last 10 days, surprisingly it is sussessful every time as per the message received after transaction however non of the time it get applied to my number.
I tried ( 75 Rs validity recharge, and now STV 153 ) . can some one help here not sure where this money goes and how could I get refund on this....
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Rk6427
from Delhi, Delhi
Mar 12, 2022
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Landline phone number security refund

Address:C 103 lig Flats Ashok vihar phase 4

I cleared all the dues for my mtnl landline number and i want the security refund of my landline number.Number [protected]...
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Rk6427
from Delhi, Delhi
Mar 12, 2022
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Mtnl landline refund

Address:C 103 lig Flats Ashok vihar phase 4

I had cleared all the dues for my mtnl landline number and i want the security refund so kindly resolve this matter asap....
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vishalgpt178
from Mumbai, Maharashtra
Mar 9, 2022
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Not returning security deposit

Address:Goregaon West

Hello,

My number was 28729588
Consumer number - [protected]
I have disconnected the MTNL telephone service last year 08/03/21, it has been 1 year since then they have not transferred my security deposit.

Please do something.

Regards & Thanks,
Ashok Gupta...
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A
augustine pereira
from Gurgaon, Haryana
Mar 6, 2022
Mar 6, 2022
This thread was updated on Mar 6, 2022
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Claim not settled since one year because of covid

Address:Lobo compound, Opp old ration shop, nr A477 bus stop, borivali east 400066

My phone 28972156 is dead since one year bills paid till date, complain to mtnl Manager Dahisar east exchange but of no use. They could not trace the fault since two weeks now after recent fresh complain. Pls help...
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J
Janaki Pant
Mar 6, 2022
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Termination of landline no 26897103

My mother was living alone at D2/2178 Vasant Kunj. She expired due to Covid on 29 Jun 2021. I had telephonically informed the customer care to close the landline.

After 8 months still no action has been taken.

no one is staying at above mentioned address...
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V
Virender Gandhi
Mar 3, 2022
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Landline phone 23851312 not working

Address:22 U B Jawahar nagar delhi 110007

MTNL not working properly.No action taken Linesman not intersted to work...
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sunil bhaskaran
from Mumbai, Maharashtra
Feb 28, 2022
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My landline N0.26184537 is not functioning

Address:a-302 royal apartments vile parle east

This is to inform you that my landline N0.26184537 is not functioning for the past 65 days . I am 83 years old and need this mode of communication every day. It is surprising to note that MTNL takes rent and other charges for dead phone regularly since i opted for ECS payment but does not bother to verify if the equipment is working.In 2019 also the phone line was dead for more than 6 months and same is being continued now. kindly let me...
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samruddhi samruddhi
Feb 28, 2022
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Land Line Services

Address:Thane

My Landline No. 25432429 Not Working Since 2 Months. I Have Adressed The Issue Several Times By Mails To The Concerned And The Reply Is Cable Fault. They Have Absolutely No Answer On When The Issue Would Stand Reolved....
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