Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I have new broadband connection from 19 july, 2013 but My mtnl adsl light not stable from same

days when take a new internet connection, My mtnl number is [protected].
I have many times call in mtnl customer care center but they not solve this problem.
i request you will look into the matter and get the issue resolved as soon as possible .....

We have MTNL Broadband connection provided by some third party PRIDE.
The connection is broken / down most of the time, but bill comes on time and if delayed they charge fine.

The amount of work loss that we face is huge compared with downtime (not just a day or two but a week???)

Not sure how much this site helps in this issue, but really it is very pathetic service that MTNL is providing.
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I am a lawyer by profession and has been practicing at various courts in Delhi. I have to work from home thereore, i had got installed MTNLs broadband services. however my internet is not working for last 15 days. the local lineman of my area visits on my complaints and temporarily fixes the connection, but it again gets disconnected.this process has been going on for last 15 days.
I have been informed by him that the telephone wire...

To whom so ever concerned,
I Mujahid Qureshi resident of Byculla morland road is writing this complaint to you against MTNL Broadband services.From the past one month my internet connection disconnects frequently and i am really disturbed because of the same.I am unable to do my work properly on the internet because of the disconnections.I have submitted a number of complaints with the MTNL customer support but they only give docket...

This review is for MTNL Idgah Exchange , where i visited to get my Phone services disconnected as they were not up to the mark for past 4 months. Despite numerous reminders, when i got nowhere, i decided enough was enough.

I took with me all the MTNL equipment and a handwritten application for service disconnection request. I reached MTNL Idgah on[protected] at 10:00 am and the Sanchar Haat hall was empty, i was asked to go...

Dear Sir,
I had a conversation with MTNL customer care service that how to port from MTNL to other services provider. They told me to send a message "Port_Mobile no" to 1900. That time I didnt had enough balance in my sim. I Recharged my mobile with Rs. 10 and after that the full amount of recharge automatically deducted. I dont know the reason why this happened. After that I contacted MTNL Customer Care & Service Center....

This review is for MTNL Idgah Exchange , where i visited to get my Phone services disconnected as they were not up to the mark for past 4 months. Despite numerous reminders, when i got nowhere, i decided enough was enough.

I took with me all the MTNL equipment and a handwritten application for service disconnection request. I reached MTNL Idgah on[protected] at 10:00 am and the Sanchar Haat hall was empty, i was asked to go...

Respected Sir/Madam,
My name is NIKHIL VERMA and i have been using MTNL service from the past 1-1.5 years but unfortunately the 3G network in my region i.e RZ-23, BLOCK-I, DHARAMPURA, NAJAFGARH NEW DELHI-110043 and even the whole najafgarh region and dwarka area are very poor instead of filing 100s of complaints from the past 7-8 months i dont get any remedy, instead the customer care people tell me that your problem has been resolved....

I HAVE APPLIED FOR NEW INTERNET CONNECTION ON[protected] FROM HARI NAGAR OFFICE. I HAVE ALSO VISITED TO MNTL OFFICE TWICE,AND MAKE CALLS MANY TIMES BUT THEY ARE SIMPLY GIVEN ANSWER WE HAVE NOT WIRE THEREFORE WE ARE ENABLE TO PROVIDE NEW INTERNET SERVICE. PLEASE LOOK INTO THE MATTER AND START MY INTERNET SERVICE IMMEDIATELY WITHOUT FURTHER DELAY.
NAME:- ASHISH PAL
L4, WZ-67/A/1, PLOT NO. 130, LANE NO. 3
2ND FLOOR MEENAKSHI...

Sir i was applied for new internet connection in MTNL (Branch Sector-3) by online on 29 June, 2013 and MTNL guys came my home and collect the documents with rs.500 registration fees he said that connection will take in 3-4 days.
But still i am waiting for connection. I was talk to MTNL customer care. he give me a another
number, but number switching off in this time and then i was going in MTNL Branch Sector-3. he
said...

my name is anuj me apne caller tune AASHIQI 2 ka song CHAHUN MAIN YAA NA activate krana chahta hu or mera 35 rupees blnc cut gya h bt callertune nhi lagi h custumer car se bat ki woh bolte h 24 hour me activate ho jayegi bt 3 days ho gye h abi tak callertun set ni hui h custumer care wale bolte h sond code hume send kijiye bt kese abi tak koi code mujhe ni mila h plzzzzzzzzzzzzz solve my request my number is [protected]...

Dear All Team,
Very Very Poor Service Of Mtnl, My Mtnl Internet Pan Is=495 combo, Mtnl Company Offering Speed Is 512 KBPS In Day And In Night 1 MBPS, And I Get Speed Not More Then 30KBPS Also, I Have Made A Complaints Many A Time In MTNL Office In Wagle Indus. Estate, But No One Give Any Good Response Any Help From Them. Increase Your Server... It's Big Request to MTNL Team. Please Help As MTNL Team......

Hi
Sir,

I am MTNL user under Mukharjee Nager North Delhi. My land line and internet does not work form 10 june 2013, i registered complaint on 198 three times, but i don't get any response against my complaint. When i call 27654011 and 27654012 and other numbers to (Mukharjee nagar exc., i only get advice from one madam "198 pe complaint kro." and cut my phone in 5 sec. when i call again she said "Aap...

I am using MTNL Delhi BroadBand Services for the last 2 years. The services were exceptionally good from MTNL Delhi and I was very satisfied. Unfortunately, for the last 20 days the good services turned out to be the most pain area of my life. The broadband stopped working and the DSL light on the modem flashes every 5-10 minutes. THE SPEED OF THE MODEM HAS GONE DOWN LESS THAN 100 KBPS. I have taken the plan for 512 KPBS speed however, its...

Dear Sir,



I am MTNL Broadband customer. My telephone no 28618975. I am not able to use their broadband services because of frequent disconnection, but I am paying my monthly bill time to time. I am not getting currently from last 5-6 month.

I lodging my complaints on your online portal but I find it useless.

Kindle request you to please look into the matter so that...

I HAVE PAID MY LANDLINE BILL THRU NET ONLINE ON MTNL SITE
BUT THE SAME ARE NOT ACCONTED FOR SO FAR
TRANSCTION CODE ID S0002/TR024/[protected]
TELEPHONE NO. 24150964 C/A NO. [protected]
BILL NO. [protected] PAID AMOUNT RS 878.00
REFERENCE NO. MEPG[protected]
MTNL ONLINE BILL PAYMENT MADE ON 13/06/2013
CONFIRMATION ALSO RECEIVED VIA SMS ON 13/06/2013...

Dear Sir
I the undersigned would like to report the problem I am facing with my landline and downstream broadband services managed by MTNL since the last two weeks. I have duly filed all complaints with their service cell. I have been allocated a docket number G8410371 for the complaint registered. Even after following protocol, there has been nothing done by MTNL to resolve the problem. I have been following this up almost every four...

i reside in MiraRoad Hatkesh area and have a serious complain. 10 days back the MNTL cable connection was cut-off as a result of the continues...never-ending and disrupting work in progress by the Mira-Bhyander Municiple Corporation. the cable connection was reconstructed post 5-7 days however post that MTNL changed their configurations to their fancies uninformed this took another 3 days to be fixed post a call to the call center #[protected]...

my mtnl broadband connection has been running ridiculously slow for more than 2 months now. moreover, it stopped working week back. i filed a complaint , complaint no. 4178, but nothing has been done yet. quite often the customer support hangs up the phone in the middle of call. the line man in our area, mr. ram dulare, only gives calls sitting somewhere and even when told that the problem is yet not solved he doesn't do any thing. these...

I Kunal Singh, resident of EG-52 Inder Puri G.Floor New Delhi-12 owns a MTNL
connection with no.25831629 and broadband connection along with it. I am very
unsatisfied with your services provided by MTNL from last 4 months and its my
very bad experience with MTNL.I want you to give me rebate on my previous
bills or else disconnect the broadband connection as well as the landline
connection.
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