Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

I Kunal Singh, resident of EG-52 Inder Puri G.Floor New Delhi-12 owns a MTNL
connection with no.25831629 and broadband connection along with it. I am very
unsatisfied with your services provided by MTNL from last 4 months and its my
very bad experience with MTNL.I want you to give me rebate on my previous
bills or else disconnect the broadband connection as well as the landline
connection.
br...

I have registered for a broadband plan of MTNL and I am supposed to get a speed of 2mps. But the speed which I am getting is 10kbps only. I have called the customer care of MTNL at 1504 many times and also registered an online complaint. But that is of no use. Speed is still very slow and MTNL being a govt organization doesnt care for its customers. Hope this forum helps somehow in reaching out to them. My complaint no. is 4339. Thanks...

Hello, My name is Puneet Raheja. I stay in Sewak Park, Near Dwarka Mor Metro Station. I had applied for a MTNL broadband connection about 2 months back. This was an online application after which I had received a call from MTNL office. The executive came to my home and took all the papers after verifying, along with Rs. 500. I have not heard from them after that.

I am still waiting for my telephone and the broadband connection....

HELLO. SIR/MEM

I HAVE CHANGED MY BB PLAN 512kbps TO 1 MBPS BUT NOT GETTING 1 MBPS

SPEED I AM STILL GETTING 512 kbps LOW DOWNLOAD SPEED I CHANGED MY PLAN 15 MAY

2013 ..BUT NOT GETTING 1 MBPS SPEED PLEASE SOLVE MY PROBLEM I WANT 400 TO

500KBPS DOWNLOAD SPEED OTHERWISE I WILL QUIT MTNL BB ..

I ALSO CALLED MTNL 1500 NO AND 1504 CUSTOMER CARE 6 OR 7 TIME THEY ARE...

I purchased this 3G datacard from MTNL in Navi Mumbai on 2nd March 2013. The worst investment ever. If you think this is a mobile device think again. At my office in Rabale it has never worked considering I bought it from the telephone exchange which is 1km away from my office. That is shocking. Paid them many visits but nobody technically sound to deal with the problem. At my residence in Mahim in the heart of Mumbai I had to keep my laptop...

Hello,


This is in regards to a new connection application that I have put forward and still awaiting a connection to be installed.


I had applied for a new MTNL Landline Connection on 11th May 2013 by registering my Mobile Number through MTNL website. Pertaining to that, an agent from MTNL Delhi called me up in regards to the same and took my personal details for initiating the booking. After a...

Every time bill not recieved and area officer not give printed bill they say that computers are faulted they say call on 1504 for information on calling 1504 they say we can only tell you about bill amount we cannot tell you how to pay bill without bill ask your area officers about this area officers say you can pay your bill by cheque by writting your landline number on it after submiting bill as they said they cut our connection after some...

Dear Sir,

This is to bring to your notice that there are intermittent internet connectivity issues in my triband connection. The connection is not stable and disconnects every now and then. Everytime I register a complaint it's marked as resolved without any action. some of the recent complaint # are
295849
298520
298649

For past almost 1 month I've not been able to use internet...

Dear Sir/Madam,

I have applied to take new connection of landline on 21.05.2013 at waggle estate MTNL office. Work orders no 2927 and I got telephone no 25833033.

Still MTNL have not installed cable and telephone for landline. I had call to 022 – 25821604 to Mrs. Sunny for installation the same and she told me Technician Mr. More will come after 2 days. I call after two days on 24.05.2013 to Mrs. Sunny and...

Dear Sir/ Madam,
We are using the broadband services(telephone number[protected] provided by MTNL from more than 2 years, and it happens on a regular basis that the connection works for a month and then for the next month no services are provided, even though the bills are paid on time. When asked for the reason that why is it happening they say that the cable got disconnected at some or the other place , and they have several other...

The problem is that whenever the power fails, my mobile call disconnects and the towers in handset get missing.

Seems MTNL tower in my service area is not in UPS.

Strange how MTNL can afford happening this.

my location is WZ 220 Street 14 Uttam Nagar near shani bazar crossing....

MTNL LANDLINE[protected]

The landline is down for last more than two months and the broadband connection too with it.

Several complaints and meeting to JTO Shri yadav at Uttam Nagar exchange produced no results.
Also, any respite with regular bills which I am receiving.

Agam Prakash Sharma...

My Telephone number is[protected]. This number is not working since 6 April 2013. Even after many complains, no one is responding.
They even change the complain status as solved on server. But the reality is not that. After personally visit in the MTNL office no one responding.

I received a message saying the complaint has been attended. I went to the Sahyog MTNL office, Thane and met Junior Engg R.P. Singh. He said...

sir my mtnl telephone number is 25060172. I have submitted the amout for a new connection on 28th of march 2013 and on 12th april the lineman came for setting up the connection.
After setting they left but still internet was not working so i complaint again and on tuesday that is 16 th of april they came and changed the modem.
but now i have got bill of 30th march to 15th april that is of 403 rupees.

and i have...

Hello,

This is in regards to a new connection application that I have put forward and still awaiting a connection to be installed.

I had applied for a new MTNL Landline Connection on 21st April 2013 by registering my Mobile Number through MTNL website. Pertaining to that, an agent from MTNL Delhi called me up in regards to the same and took my personal details for initiating the booking. After a while I received...

I complaint about 5-6 time on phone, and tried to get in touch with the line man of MTNL of my area, his name is Surender. On my first try with Surender, he refused to take any action and did not help me. when I called mtnl customer service, my call did not connect due to the huge call flow and I was stuck on waiting for more than 20 minutes every day every call. Not even me, nobody in our area is able to get to the internet due to the worst...

Hi,

I have using MTNL Broadband for the last 5 years. Despite making several complaints to MTNL my broadband never works fine for me.

After every 5 minutes the internet stops working and then starts suddenly. I have changed my router as well but still in vain.

Somebody from MTNL please help or I will have to start looking for other options.

Regards,
Amey...

This is in regard to my MTNL Broadband Connection.
My Telephone No is 22505665

Inspite of changing to unlimited Broadband connection [ Plan: TriB_UL_data_599_combo ] and assuring that total MTNL bill will not go up by Rs 787/- a month - I was charged Rs 1085 for the month March 2013. I tried to called up their 24 hr helpline[protected] but there was no response. Then I lodged complaint on their IVRS [ automated consumer...

To,

Respective officer,

Subject: Regarding failure of internet connection.

I Raza Ahmed s/o Habibur Rehman, Resident of C-228/14 A, street no 10, chauhan bangar, New seelampur, Delhi- 110053. Internet connection is located on this address. Internet usually remain faulty. This time the internet connection got failed from approximately 15 days. We did complaints through telephone. But no...

Dear Sir

my tel no 23010377 mohd nasim Clare road Byculla

from last 15 days my internet is not working I already complaint so many times online & by phone 198 & 1504 but they are not helping to solve the problem

one telephone person visited the place he already call broadband person infront of me he told me there is login problem he too cant login directly from exchange & the officer...