Mahanagar Telephone Nigam [MTNL] — broadband not working for over 2 weeks

I have been trying to resolve my broadband problem for over 2 weeks and have not received any solution or response to the problem. My internet is not working for weeks and i do not like to compromise with my work.

The lady employees at mtnl customer care service are highly ill-mannered and unethical. They do not address our querries and have the audacity to hang up calls in the middle of the conversation. Everytime i call on customer care, all they do is inform me about my complaint number which is 664. Kindly look forward to it, or the least you can do is to tell me how i can get rid of my mtnl broadband. Kindly take actions on time or i might have to reach out to higher authorities.

Mtnl is the most inefficient company and has no qualms about it. The employees are unqualified and have no manners.