Mahanagar Telephone Nigam [MTNL] — Ca no on bill is fake. It is not actual number

Ca no on bill is fake. It is not actual number. There is no procedure of closing connection online.in this covid 19 situation mtnl expects people to come to theri office and get corona infected!! I have to close broadband that is not working for last 5 years!! In this country of 140 crore population there is no online facility to close account.in other countries (Developed) it all happens online. Grow up mtnl!!! World is talking about digitalisation and you are still stuck with corrupted manual methods
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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