Mahanagar Telephone Nigam [MTNL] — Claim not settled since one year because of covid

Address:Lobo compound, Opp old ration shop, nr A477 bus stop, borivali east 400066

My phone 28972156 is dead since one year bills paid till date, complain to mtnl Manager Dahisar east exchange but of no use. They could not trace the fault since two weeks now after recent fresh complain. Pls help
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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I am from borivali east mumbai and not from gurgaon haryana
augustine pereira's [Complaint's author] reply, Mar 10, 2022
when will my phone no. 28972156 will start working?

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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