Mahanagar Telephone Nigam [MTNL] — Complaint for the deadline (Landline)

Address:B-501, Navkar Pearl, Natakwala Lane, Borivli (W), Mumbai-400092

I have a landline at my residence with the number 28081197. The line is dead since past one month & the complaints lodged by me are unheard bt the Dept. I have also communicated the issue through a mail to the MTNL online escalation matrix however feel that the lethargy is at all the levels in the company & hence such a hopeless response.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information