Mahanagar Telephone Nigam [MTNL] — Dead landline is not serviced since last three months

Address:A/13 Deepak. Ragmala. Anushakti Nagar. Department of Atomic Energy quarters. Mumbai - 400 094

My telephone number 25580930 is dead since last three months. The complaints were regularly erased without fixing. The wire disconnected from the Distribution box. I am paying regular MTNL bill. Emails to Managers, CMD were not attended. Local MTNL office informed that the outsourced contractor is not working. Neither I am able to call nor I am getting broadband internet hampering my work from Home jobs during lockdown period and hampered my daughter's education. Please help.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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Still the issue is not resolved and I am paying the bills.

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information