Mahanagar Telephone Nigam [MTNL] — Dead Landline Phone not getting attended

Address:Dwarka, New Delhi

My phone no 25085225, located in Dwarka, New Delhi has been dead for over a month. I raised a complaint online on 15/5/23 - Docket no 15, but there has been no activity with respect to addressing my complaint.
All contact details in MTNL site, are bogus. None of the numbers work.
When I tried 1500, the operator says, that the line is only for resolving Broadband complains and not for Landline repairs.
There is no way to reach higher authorities to address the ssue.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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