Mahanagar Telephone Nigam [MTNL] — dead mtnl phone

Address:400078

The phone no 2506299 - is dead since last 10 days.in spite of frequent followups and contacted at bhandup - mumbai exchange contact no. 25686060, no one is attending the compliant which is very frustrating now.
I have used self service portal initially but no use then i have call service center twice they ensured that someone will attend the complaint but again no use. They asked me to call to dgm on above number but same only assurance but no result yet.

Please help to escalate the issue and resolution to your loyal customers.
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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Mahanagar Telephone Nigam [MTNL] contact information