Mahanagar Telephone Nigam [MTNL] — dead phone and wifi down

soumya aggarwal

from Delhi, Delhi

Address:

New Delhi, Delhi, 110085

It has been more than a week since the phone is dead. We are facing a lot of problem due to this. We have tried to lodge complaint 100 times but it has proved to be futile. Nobody has responded to our complaint. Very disappointing service. We have been using mtnl from the past 5-6 years and this problem is still taking so much time to be resolved. If you are unable to act to our grievance kindly tell so that we can shift to some other connection.

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

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Comments

bowen

from Meerut, Uttar Pradesh

I m a customer of mtnl phone no [protected] for more than 12 years i have never used data since beginning but for last 2 billinf june n july 2018 i have received bill for data more than 300rs about i m using simple numeric phone not suitable for internet

abhinav379

from Gurgaon, Haryana

I lodged complaint on 198 several times it always close the complaint but phone not got the dialtone it is dead like before.
Last two complaints lodged on 11th aug 2018 complaint no.231 was closed after 10days without checking whether it is done or not now i have again lodged a complaint it is 385 done on 30.08.2018